Position OverviewThe GVA Co-ordinator is responsible for coordinating and supporting the daily execution of value-added services within the warehouse operation. This role ensures customer-specific work is completed accurately, efficiently, and in accordance with established service, quality, safety, and inventory control standards.The successful candidate will play a key role in organizing workflow, supporting staff execution, maintaining accurate records, and ensuring all value-added activities are completed on time and to specification. This position requires strong attention to detail, sound organizational skills, and the ability to manage competing priorities in a fast-paced operational environment.Key ResponsibilitiesCoordinate day-to-day GVA activities, including rework, relabelling, kitting, repacking, ticketing, inspection, bundling, sorting, light assembly, and other customer-specific services.Review and prioritize workload based on customer requirements, operational deadlines, and shipment schedules.Ensure all required materials, documentation, work instructions, and inventory are available before work begins.Monitor workflow and job status to ensure timely completion of all assigned tasks.Communicate clearly with operations, inventory, customer service, and leadership regarding priorities, delays, and completion status.Verify work is completed in accordance with customer instructions, standard operating procedures, and internal quality expectations.Identify and escalate discrepancies, shortages, damages, quality issues, or process failures in a timely manner.Maintain accurate records related to work orders, inventory usage, completed tasks, damages, and exceptions.Support inventory accuracy by ensuring product movement and material usage are properly recorded in the appropriate systems.Assist in training and guiding team members on work instructions, customer requirements, and departmental expectations.Promote a safe, clean, and organized work environment within the GVA area.Support continuous improvement initiatives aimed at improving productivity, reducing errors, and strengthening process discipline.QualificationsHigh school diploma or equivalent required.Minimum 2 years of experience in a warehouse, logistics, manufacturing, or value-added services environment preferred.Previous experience coordinating workflow, assigning tasks, or supporting frontline operations is considered an asset.Experience working with customer-specific instructions, packaging specifications, labelling requirements, or rework activities is preferred.Working knowledge of warehouse systems, inventory processes, and Microsoft Office applications is an asset.Forklift certification, or willingness to obtain certification, may be required depending on operational needs.Knowledge, Skills, and AbilitiesStrong organizational and time management skills.High attention to detail and commitment to quality.Ability to manage multiple priorities in a fast-paced environment.Strong verbal and written communication skills.Ability to work collaboratively across departments and with frontline staff.Sound problem-solving skills and ability to identify and escalate issues appropriately.Working knowledge of warehouse processes, inventory controls, and operational workflow.Demonstrated sense of ownership, accountability, and reliability.Working ConditionsWork is performed in a warehouse environment.Frequent standing, walking, bending, and lifting may be required.Use of warehouse tools, materials, and equipment may be required.Flexibility in hours may be needed based on customer demand and operational requirements.What We Are Looking ForWe are seeking a dependable and detail-oriented individual who can bring structure, urgency, and accuracy to our GVA operation. The ideal candidate is organized, proactive, comfortable working in a hands-on environment, and able to ensure customer requirements are executed consistently and correctly.
