• M

    Remote Call Center Representative  

    - Remote Nationwide

    Job DescriptionLOCATION: Remote Work-at-Home | Canada POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are hiring Remote Call Center Representatives to provide outstanding customer support and service from a home-based environment. This role is ideal for individuals who are adaptable, professional, and enjoy helping others through phone-based interactions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer inbound customer calls in a professional and courteous manner.Assist with inquiries, complaints, and service-related issues.Provide accurate information about products, services, and policies.Document customer interactions and feedback in the system.Follow company procedures and escalate complex issues when necessary.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong verbal communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are hiring Remote Call Center Representatives to provide outstanding customer support and service from a home-based environment. This role is ideal for individuals who are adaptable, professional, and enjoy helping others through phone-based interactions. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer inbound customer calls in a professional and courteous manner.Assist with inquiries, complaints, and service-related issues.Provide accurate information about products, services, and policies.Document customer interactions and feedback in the system.Follow company procedures and escalate complex issues when necessary.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong verbal communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need.Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

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    Remote Inbound Customer Service Representative  

    - Remote Nationwide

    Job DescriptionLOCATION: Remote Work-at-Home | Canada POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.   We are seeking Remote Inbound Customer Service Representatives to provide exceptional support to customers calling in with questions or concerns. This role is ideal for individuals who are empathetic, patient, and committed to delivering high-quality service from a home-based environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer inbound customer calls in a professional and courteous manner.Assist with inquiries, complaints, and service-related issues.Provide accurate information about products, services, and policies.Document customer interactions and feedback in the system.Follow company procedures and escalate complex issues when necessary.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong verbal communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.   We are seeking Remote Inbound Customer Service Representatives to provide exceptional support to customers calling in with questions or concerns. This role is ideal for individuals who are empathetic, patient, and committed to delivering high-quality service from a home-based environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer inbound customer calls in a professional and courteous manner.Assist with inquiries, complaints, and service-related issues.Provide accurate information about products, services, and policies.Document customer interactions and feedback in the system.Follow company procedures and escalate complex issues when necessary.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong verbal communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need.Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

  • M

    Remote Outbound Sales Agent  

    - Remote Nationwide

    Job DescriptionLOCATION: Remote Work-at-Home | Canada POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.   We are seeking enthusiastic Remote Outbound Sales Agents to join our virtual sales team. This role is ideal for individuals who are confident communicators, persuasive, and driven to meet sales goals all while working from home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Make outbound calls to potential and existing customers.Present and promote products or services effectively.Identify customer needs and offer tailored solutions.Close sales and achieve performance targets.Maintain detailed records of calls and customer interactions.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous outbound sales or call center experience preferred.Excellent communication and negotiation skills.Self-motivated and results oriented.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.   We are seeking enthusiastic Remote Outbound Sales Agents to join our virtual sales team. This role is ideal for individuals who are confident communicators, persuasive, and driven to meet sales goals all while working from home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Make outbound calls to potential and existing customers.Present and promote products or services effectively.Identify customer needs and offer tailored solutions.Close sales and achieve performance targets.Maintain detailed records of calls and customer interactions.  CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous outbound sales or call center experience preferred.Excellent communication and negotiation skills.Self-motivated and results oriented.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need.Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

  • R

    Job DescriptionJob Description

    Testeur - Moteurs d'aeronef, Classe B
    Montréal, QC, Canada

    Un Testeur - Moteurs d'aeronef, Classe B est un employé dont le travail consiste principalement à aider un testeur classe A ou qui effectuera une seule des fonctions d'un testeur classe A à l'exception de tester les moteurs seul:
    Mouvement de matériel à l'intérieur de la cellule ou département
    Assister le spécialiste d'accessoires électriques pour résolution de problèmes électriques durant le test
    Changement de quincaillerie externe au moteur dans le banc d'essai, souvent assisté d'un ajusteur-monteur
    Changement de configuration dans banc d'essai
    Balancement (trim balance de la fan)
    Câblage d'instrument
    Enlever et réinstaller tuyauterie lors des essais (en cours de processus) tel que enlever un tuyau etc., lorsque requis pour le remplacement d'accessoires

    Chez Rolls-Royce, nous regardons au-delà de demain. Nous sommes continuellement pionniers dans les solutions d'alimentation et de propulsion intégrées pour fournir une énergie plus propre, plus sûre et plus compétitive.

    Ce que vous obtiendrez?

    • Un salaire compétitif

    • Jusqu'à 9 jours de congé personnel par an

    • Une banque de temps flexible jusqu'à 2 semaines

    • 2 jours de congés familiaux payés

    • 3 jours fériés payés pour Noël

    • 2 jours fériés payés pour le Nouvel An

    • 1 jour flottant pour la période des vacances

    • Un régime de retraite à cotisations définies très compétitif

    • Un programme d'avantages sociaux à la carte

    • Un club social

    • Des possibilités d'avancement

    • Un programme de référencement, vous recevrez 1000$ par employé référé

    Exigences de base:

    • Diplôme d'études secondaire

    • Diplôme d'études collègiale (DEC) en réparation ou conception d'aéronef de

    l'École Nationale d'Aérotechnique (ÉNA) - La formation et l'expérience militaires équivalentes seront considérées.

    • Posséder au moins 6 mois d'expérience

    • Doit être citoyen canadien ou résident permanent

    • Bilingue français et anglais

    Innover et propulser le monde

    Chez Rolls-Royce, nous sommes les pionniers de la puissance qui compte pour nos clients, pour la société et pour la planète.

    Nous fournissons les meilleurs moteurs à réaction au monde. Grâce à une innovation intelligente et à une collaboration active, nous plaçons nos clients à l'avant-garde de l'industrie aéronautique - et nous les y maintenons. Notre portefeuille de produits équipe plus de 35 types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le monde.

    Pionnier de l'innovation de nouvelle génération. Rejoignez-nous et vous développerez vos compétences et votre expertise au plus haut niveau, en travaillant dans un environnement international pour une entreprise connue dans le monde entier pour son génie.

    Nos gens sont notre pouvoir

    Nous sommes un employeur garantissant l'égalité des chances. Nous nous engageons à développer une main-d'œuvre diversifiée et un environnement de travail inclusif. Nous pensons que des personnes d'horizons et de cultures différentes nous offrent des perspectives variées. Et plus nous aurons de perspectives, plus nous réussirons. En créant une culture de respect et d'appréciation, nous donnons à tous ceux et celles qui travaillent ici la possibilité de réaliser leur plein potentiel.

    Vous pouvez en savoir plus sur notre stratégie d'inclusion mondiale sur careers.rolls-royce.com.

    Chez Rolls-Royce, nous adoptons la flexibilité du lieu de travail. Nos équipes travaillent dans des environnements de travail sur site, hybrides et à distance en fonction des exigences professionnelles et personnelles. Les dispositions spécifiques varient d'une équipe à l'autre. Veuillez nous demander comment nous travaillons dans cette équipe.

    L'aide à la réinstallation n'est pas disponible pour ce poste.

    Seuls les candidats sélectionnés seront contactés.

    ===========================================================

    Tester - Aircraft Engines, Class B
    Montreal, QC, Canada

    A Tester - Aircraft Engines, Class B shall be one who is engaged to assist a class A tester or is employed solely in any one of a class A tester duties with the exception of testing the engine alone:
    Material movement within the cell or department
    Assist electrical accessory specialist in troubleshooting while testing
    External Engine hardware changes while on test, often assisted by a fitter
    Configuration changes in test bed
    Balancing (trim balance of the fan)
    Instrument writing
    Removal and reinstallation of plumbing/tubing at test
    (In-process) such as: Removal of pipes etc., if required for replacement of accessories

    At Rolls-Royce, we look beyond tomorrow. We are continually pioneering integrated power and propulsion solutions to deliver cleaner, safer and more competitive energy.

    What you will get?

    • Highly competitive salary

    • Up to 9 days of personal leave per year

    • A Flexible time bank for up to 2 weeks

    • 2 paid family days

    • 3 paid holidays for Christmas

    • 2 paid holidays for New Year's

    • 1 floater day for the holiday period

    • A highly competitive DC pension plan

    • A Flexible Benefits Plan

    • A Social Club

    • Advancement opportunities

    • An Employee Referral Program, you can earn 1000$ per referral

    Basic Requirements:

    • Highschool diploma

    • Diploma in aircraft construction or maintenance from l'École Nationale d'Aérotechnique (ÉNA) - Equivalent military training and expereince will be considered

    • Must have at least 6 months of experience

    • Must be Canadian citizen or permanent resident

    • Bilingual in French and English

    Innovate & Power the world

    At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet.

    We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we're putting our customers at the forefront of the aviation industry - and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we're keeping the world flying.

    Pioneer beyond tomorrow. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

    Our People are our Power

    We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

    You can find out more about our global inclusion strategy at careers.rolls-royce.com.

    At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team.

    Relocation assistance is not available for this position.

    Only selected candidates will be contacted.

    #CLOLI

    #CLODEF

    Job Category

    Factory Staff

    Posting Date

    30 juin 2026; 00:06PandoLogic. Keywords: Instrumentation Fitter / Installer, Location: Montreal, QC - H2S 1Y8

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    Machiniste Classe B / Machinist Class B  

    - Montreal

    Job DescriptionJob Description

    Machiniste Classe B

    Montreal, QC, Canada

    Une opportunité intéressante pour un Machiniste Classe B pour l'aviation civile s'est présentée dans nos installations de Montréal. Dans ce rôle, vous serez responsable de travailler avec compétence à partir de croquis, de schémas et de dessins de pièces et faire des réglages sur les machines. Vous utiliserez les instruments de mesure afin d'assumer la responsabilité et la qualité de votre travail. Vous utiliserez vos connaissances en programmation CNC pour créer, modifier ou optimiser des programmes. Enfin, vous participerez à la recherche et au développement d'outils et d'accessoires nécessaires à la production.

    Innover et propulser le monde

    Chez Rolls-Royce, nous sommes les pionniers de la puissance qui compte pour nos clients, pour la société et pour la planète.

    Nous fournissons les meilleurs moteurs à réaction au monde. Grâce à une innovation intelligente et à une collaboration active, nous plaçons nos clients à l'avant-garde de l'industrie aéronautique - et nous les y maintenons. Notre portefeuille de produits équipe plus de 35 types d'avions commerciaux et compte plus de 13 000 moteurs en service dans le monde ; nous faisons voler le monde.

    Partenaire de confiance au Canada

    Depuis plus de 75 ans, Rolls-Royce a solidement établi sa présence au Canada. Nous sommes reconnus comme le centre d'excellence mondial en MRO (Maintenance, Réparation, Révision) des moteurs d'avions d'affaires Rolls-Royce, ayant entretenu plus de 6 300 moteurs qui volent dans le monde entier dans le secteur des jets d'affaires et privés. Nous recherchons des personnes talentueuses pour nous rejoindre.

    À notre usine de Lachine, nous comptons actuellement 600 employés. Nous recherchons des personnes techniques compétentes et motivées pour rejoindre notre équipe soudée et nous aider à réaliser notre ambitieux plan de croissance. Ce plan est crucial pour nous permettre de rester à l'avant-garde des besoins de nos clients et d'innover continuellement.

    Ce que vous obtiendrez
    Salaire très compétitif
    L'un des régimes de retraite à cotisation définies les plus compétitifs
    Régime d'assurance maladie et dentaire collectif flexible
    Nombre généreux de jours personnels par an
    Banque de temps flexible
    Plusieurs congés payés
    Club social
    Opportunité d'avancement
    Un programme de référence d'employés, où vous pouvez gagner 1 000 $ par référence.
    Stationnement gratuit sur place + borne de recharge pour voitures électriques
    Service de cafétéria

    Principales responsabilités :
    Lavage simple (en cours)
    Ébavurage
    Polissage de base
    Inspection pendant le processus
    Déplacer du matériel à l'intérieur de la cellule ou du service

    Exigences de base :
    Un diplôme (DEP) en technologie d'usinage.
    Un diplôme ASP en usinage sur machine-outil CNC ou formation complémentaire (un atout)
    Capacité à travailler sur des machines conventionnelles et CNC
    3 à 5 ans d'expérience pertinente
    Bilingue français/anglais (écrit et parlé)
    Doit être citoyen canadien ou résident permanent du Canada

    Qualifications préférées :
    Expérience dans l'usinage des plastiques, des métaux et des matériaux exotiques
    Une maîtrise de la lecture des plans et de l'utilisation des instruments de mesure
    Capacité d'interpréter les paramètres de coupe et les conditions recommandées par les fabricants d'outils
    Capacité à analyser les données techniques
    Vous êtes rigoureux, autonome et polyvalent.

    Pionnier de l'innovation de nouvelle génération.

    Rejoignez-nous et vous développerez vos compétences et votre expertise au plus haut niveau, en travaillant dans un environnement international pour une entreprise connue dans le monde entier pour son génie.

    Nos gens sont notre pouvoir

    Nous sommes un employeur garantissant l'égalité des chances. Nous nous engageons à développer une main-d'œuvre diversifiée et un environnement de travail inclusif. Nous pensons que des personnes d'horizons et de cultures différentes nous offrent des perspectives variées. Et plus nous aurons de perspectives, plus nous réussirons. En créant une culture de respect et d'appréciation, nous donnons à tous ceux et celles qui travaillent ici la possibilité de réaliser leur plein potentiel.

    Vous pouvez en savoir plus sur notre stratégie d'inclusion mondiale sur careers.rolls-royce.com.

    Chez Rolls-Royce, nous adoptons la flexibilité du lieu de travail. Nos équipes travaillent dans des environnements de travail sur site, hybrides et à distance en fonction des exigences professionnelles et personnelles. Les dispositions spécifiques varient d'une équipe à l'autre. Veuillez nous demander comment nous travaillons dans cette équipe.

    L'aide à la réinstallation n'est pas disponible pour ce poste.

    Seuls les candidats sélectionnés seront contactés.

    --------------------------------------------------------------------------------------------------------------------------------

    Machinist Class B
    Montreal, QC, Canada

    An interesting opportunity for a civil aviation Machinist Class B has arisen in our Montreal facilities. In this role, you will be responsible to work competently from sketches, diagrams and drawings of parts, and to make adjustments to the machines. You will be using the measuring instruments in order to take the responsibility and quality of your work. You will use your knowledge of CNC programming in order to create, modify or optimize programs. Finally, you will assist in the research and development of tools and accessories necessary for the production.

    Innovate & Power the World

    At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer, and more competitive power.

    We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we're putting our customers at the forefront of the aviation industry - and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world - we're keeping the world flying.

    Trusted partner in Canada

    For over 75 years, Rolls-Royce has firmly established its presence in Canada. We are recognized as the world-wide Centre of Excellence in the MRO (Maintenance, Repair, Overhaul) of Rolls-Royce Business Aircraft engines, having serviced over 6,300 engines that fly around the globe in the business and private jet sector. We are looking for talented individuals to join us.

    At our facility in Lachine, we currently have 600 employees. We're seeking skilled and driven technical individuals to join our tight-knit team and assist us in achieving our ambitious growth plan. This plan is crucial for us to remain at the forefront of our clients' needs and to continuously innovate.

    What you will get
    Highly competitive salary
    One of the most competitive Defined Contributions pension plans
    Flexible Group Health & Dental Benefits plan
    Generous number of personal days per year
    Flexible time bank
    Several paid holidays
    Social Club
    Advancement opportunities
    An Employee Referral Program, where you can earn 1000$ per referral
    Free onsite parking + charging station for electrical cars
    Onsite cafeteria

    Key Accountabilities:
    Simple washing (in the process)
    Deburring
    Basic polishing
    Inspection during the process
    Moving material inside the cell or department

    Basic Qualifications:
    A diploma (DEP) in machining technology.
    An ASP diploma in CNC machine tool machining or additional training (an asset)
    Ability to work on conventional and CNC machines
    3 to 5 years of relevant experience
    Bilingual French / English (written and spoken)
    Must be Canadian Citizen or permanent resident of Canada

    Preferred Qualifications:
    Experience in machining plastics, metals and exotic materials
    A mastery of the reading of plans and the use of measuring instruments
    Ability to interpret cutting parameters and conditions recommended by tool manufacturers
    Ability to analyse technical data
    You are rigorous, autonomous and versatile.

    Pioneer beyond tomorrow.

    Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

    Our People are our Power

    We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

    You can find out more about our global inclusion strategy at careers.rolls-royce.com.

    At Rolls-Royce we embrace workplace flexibility. Our teams work in onsite, hybrid and remote work environments based on work and personal requirements. The specific arrangements vary from team to team. Please ask us about how we work on this team.

    Relocation assistance is not available for this position.

    Only selected candidates will be contacted.

    #CLOLI

    #CLODEF

    Job Category

    Factory Staff

    Posting Date

    30 juin 2026; 00:06PandoLogic. Keywords: Machinist, Location: Montreal, QC - H2S 1Y8

  • M

    Remote Inbound Call Center Representative  

    - Remote Nationwide

    Job DescriptionLOCATION: Remote Work-at-Home | Canada POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  Join our team as a Remote Inbound Call Center Representative, where you'll be the first point of contact for customers seeking assistance. This role is ideal for individuals who excel at problem-solving and delivering exceptional customer service all from the comfort of home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer incoming calls promptly and professionally.Assist customers with inquiries.Provide accurate information about products and services.Document customer interactions in the system.Escalate complex issues to appropriate departments. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  Join our team as a Remote Inbound Call Center Representative, where you'll be the first point of contact for customers seeking assistance. This role is ideal for individuals who excel at problem-solving and delivering exceptional customer service all from the comfort of home. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------:   POSITION RESPONSIBILITIES: Key Responsibilities:Answer incoming calls promptly and professionally.Assist customers with inquiries.Provide accurate information about products and services.Document customer interactions in the system.Escalate complex issues to appropriate departments. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years or older.High school diploma or equivalent required.Previous customer service or call center experience preferred.Strong communication and active listening skills.Ability to work independently in a remote setting.Reliable internet connection and a quiet workspace. CONDITIONS OF EMPLOYMENT: All MCI LocationsMust be authorized to work in the country where the job is based.Subject to the program and location of the positionMust be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need.Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.Life Insurance: Access life insurance options to safeguard your loved ones.Supplemental Insurance: Accident and critical illness insuranceCareer Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY: At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION: Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer - International Card Tech - Full-stackAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamSince 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the RoleAs a Senior Staff Engineer at Capital One Software Studio, you will orchestrate the creation of technology solutions that align with our business goals. Your day begins with a review of ongoing solution designs that are in different phases of their life cycles. You'll spend your time designing scalable and secure solution architectures, evaluating new technologies, and overseeing the development of high-level designs. You will engage in dynamic collaboration with cross-functional teams to advocate for best practices in architecture and design. For the new projects, you will closely work with your business partners to create sound business architectures. By day's end, you will have contributed to solutions and strategies that will shape our future, ensuring that all solutions are not only innovative but also follow our architectural and security standards.Your Responsibilities:Design and implement architectural solutions that align with Capital One Canada's business goals and adhere to our architectural framework.Develop and maintain a comprehensive catalog of technical and business capabilities, ensuring alignment with strategic objectives.Lead the creation and review of Architectural Decision Records (ADRs) and High-Level Design (HLD) documents.Actively participate in governance forums such as the Architectural Review Board ensuring compliance with internal and external standards.Collaborate with stakeholders across all levels to promote technology strategies that deliver better business value and innovation.Mentor and lead teams in the adoption of architectural best practices and continuous improvement initiatives.Basic Requirements:At least 8 years of experience in Software Engineering and Systems Architecture or Technology Solution designAt least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)Preferred QualificationsBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldCertification in TOGAF, AWS, or other relevant architectural frameworks.3+ years of experience as a Solutions Architect in large/complex organizations10+ years of experience in software engineering8+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment3+ years of experience working with internal and external business clients2+ years of experience with AWS concepts and implementationsExperience to engaging, influencing and driving initiatives by partnering with technology executivesExperience mentoring software engineers or architectsExperience in a regulated environment (HIPAA, PCI, Privacy, etc)Ability to communicate at all levels in the organizations with required technical depth and breadthAWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate)Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $184,000 - $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Principal Associate, Software Engineer - International Card Tech - MobileAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamSince 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.Your Responsibilities:Spearhead the development of iOS features, with a focus on leveraging SwiftUI and reactive programming, to fulfill Capital One Travel objectives while adhering to cutting-edge engineering best practices, design guidelines, and principles.Partner with fellow Software Engineers, UX/UI, Product Owners/Analysts to deliver high performing quality customer experiences that are engaging, purposeful and powerful in their simplicityActively participate in all team agile ceremonies, contributing to ensure that all team commitments are delivered on time and of the highest qualityBe an active advocate of the mobile platform through both internal and external developer communitiesRemain an active learner in all technologies related to mobile development (Swift, Kotlin, 3rd party libraries, etc.)Influence and contribute to group discussions and incorporate feedback/communication from the broader teamMentor junior to mid-level members of the teamActively engage with developers outside of the local sprint team across various disciplines (Android, iOS, APIs, Web, etc.)Own and lead delivery of major components and platform needs in partnership with senior engineers and ArchitectsConsistently share best practices and improve processes within and across sprint teamsIdentify technical obstacles early and work closely with the team to find creative solutionsReview pull requests and ensure adherence to Swift and other language idiomsGrow and provide SME level leadershipBasic Qualifications: At least 4 years of experience in software engineeringAt least 2 years of experience building iOS applicationsAt least 2 years of experience with SwiftPreferred Qualifications:Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related field3+ years of experience building iOS applications3+ years of experience with Swift1+ years of experience with SwiftUI1+ years of experience in open source frameworks1+ years of experience with Agile practicesWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $134,400 - $153,300. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Director, Software Engineering  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Director, Software EngineeringAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team:Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the Role:You’ll lead the teams in and drive the mission and vision of the Engineering organization focused on developing foundational technology capabilities that accelerate the pace of deliveries for customer-facing web and mobile applications. We have a diverse ecosystem of highly-available RESTful microservices and streaming real-time systems hosted on leading edge AWS Cloud assets. Our applications leverage open source frameworks and strong software engineering principles that offer a diverse array of challenging, fun, and impactful problems in scalability, monitoring, and automation capabilities. We are looking for a servant leader whose people-first approach and engineering mindset elevates the safe and collaborative culture of the teams and enables delivery of excellence.If you are a technologist at heart with the ability and business acumen to partner with business clients in a way that inspires them to challenge the status quo and want to provide an inspiring and compelling working environment that allows your engineering team to push the digital boundaries within the Financial Services industry.  Your Responsibilities:Lead with humility and grow talented engineers who are building the next level of engineering capabilities to enable the success of our valued customersMentor and guide the professional and technical development of engineers in the organizationRaise accountability and strive to build a culture that continuously raises the bar for excellenceBuild a strong sense of psychological safety on your teams and adjacent teamsEngage with stakeholders to define strategic imperatives and execute roadmaps that create original digital customer products and servicesWork within and across agile teams to design, develop, test, implement, and support technical solutions across a full-stack of industry leading development tools and technologiesBring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal and external technology communitiesEncourage innovation, foster diversity and inclusion, challenge the status quo, leverage cutting-edge technologies, and offer outside-of-the-box thinking, teamworkPartner with leaders across the company to architect, design and develop enterprise platforms, including large scale data and machine learning applicationsBasic Qualifications:At Least 10 years of experience in software engineeringAt Least 7 years of experience in people managementAt Least 3 years of experience leading multiple teams within an agile environmentAt Least 1 year of experience managing other managers including talent development, performance management, team building and succession planningDemonstrated experience and success pursuing best practices for teams of software engineers Preferred Qualifications:Master’s Degree in Computer Science or Software Engineering13+ years’ of experience in software development8+ years’ of experience in Agile practicesExperience with configuration management and infrastructure automation toolsExperience with Cloud computing platforms (AWS, Azure or GCP)Experience leading horizontal DevOps/Developer tooling teamsWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Distinguished Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Distinguished EngineerAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team:Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the Role:As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.This is a director equivalent role that does not have direct reports. We require advanced hands-on development, technical design, and architecture experiences.You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.Your Responsibilities:Articulate and evangelize a bold technical vision for your domainDecompose complex problems into practical and operational solutionsEnsure the quality of technical design and implementationServe as an authoritative expert on non-functional system characteristics, such as performance, scalability and operabilityContinue learning and injecting advanced technical knowledge into our communityHandle several projects simultaneously, balancing your time to maximize impactAct as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product communityBasic Qualifications:At least 10 years software engineering or software development experienceAt least 7 years of public cloud experience (AWS, GCP, Azure)Preferred Qualifications: Bachelor's or Master's Degree in Computer Science or a related field12+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, Kotlin etc.8+  years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support6+  years of experience with private cloud technologies8+ years of experience with Networking (BGP, Wi-Fi, SD-WAN, Cloud Networking and Data Center Networking)Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Distinguished Engineer- International Card TechAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team:Join Capital One in Canada as we build the products that enable our millions of international Card customers. This team will specifically be working on the development of customer management capabilities for international Card users, including transitioning from an account-centric to a customer-centric decision-making model.About the Role:As a Capital One Senior Distinguished Engineer, you’ll bring your unique and extensive experience, perspective and strong communication skills to work hand in hand with tech and business SLT to shape the future technical direction of Canada Tech and beyond. You’ll help technically steer everything from customer-facing web and mobile applications, to highly-available RESTful and streaming microservices, to AWS infrastructure and automation that removes sludge from the system. As a key Subject Matter Expert, you’ll inspire teams across Canada Tech and Capital One, be regularly sought after as an expert in your area, advocate for engineering excellence, and elevate the “glue” work across the organization.In this role, you will:Influence and have broad impact on International Card Tech and Capital One as a whole. Inspire the principles and standards for International Card Tech and beyond.Identify and drive transformation changes in both culture and delivery.Mentor, coach and sponsor the next generation of Distinguished Engineers.Continuously improve and level up software engineering practices in International Card Tech and Capital One.Bring together technical leaders to identify commonality and work together to reduce arbitrary uniqueness through standardization, new and existing InnerSource projects, and general reuse.Look for solutions to optimize globally vs locally.Be a beacon for initiating, driving and leading transformational change.Apply judgment to “tie break” and help platform teams make key technical decisions. Take a long term perspective to ensure platforms remain future friendly and minimize rework.Inspire diversity of thought and build psychological safety.Work with Directors and SLT members to understand the strategic business desires, forge partnerships and guide decisions by bringing a technical perspective.Embrace compromise to get the best results for the organization.Bring a passion to stay on top of internal and external trends, participate in internal and external technology communities, and drive internal adoption of external best practices.Contribute to building Capital One’s external technology brand and be recognized as an evangelist.Basic Qualifications:At least 9 years of experience in General software Software engineering and solution architectureAt least 9 years of experience in Enterprise architecture and design patternsPreferred Qualifications:Bachelor's or Master's Degree in Computer Science or a related field10+ years of experience in coding with commonly used  languages like Java, Python, Go, JavaScript/TypeScript, Swift10+ years of experience in full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support5+ years of experience with public or private cloud technologiesWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer - Mobile(Android)About Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team:Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the Role:This role does not have direct reports. We require advanced hands-on development, technical design, and architecture.As a Senior Staff Engineer at Capital One Software Studio, you will orchestrate the creation of technology solutions that align with our business goals. Your day begins with a review of ongoing solution designs that are in different phases of their life cycles. You'll spend your time designing scalable and secure solution architectures, evaluating new technologies, and overseeing the development of high-level designs. You will engage in dynamic collaboration with cross-functional teams to advocate for best practices in architecture and design. For the new projects, you will closely work with your business partners to create sound business architectures. By day's end, you will have contributed to solutions and strategies that will shape our future, ensuring that all solutions are not only innovative but also follow our architectural and security standards.Your Responsibilities:Define and drive the technical strategy and vision for complex, multi-domain Android platform needs, providing hands-on engineering guidance to ensure successful execution.Act as a recognized thought leader, influencing architectural roadmaps and major technical investments across the organization and contributing expertise on how evolving technology affects the domain.Work as part of a dynamic mobile team throughout the Software Development Life Cycle.Elevate the technical bar by mentoring and coaching engineers and other senior technical leaders, in addition to providing mentorship to Junior, Intermediate, and Senior mobile associates.Basic QualificationsAt least 8 years of hands-on development of Native Android applications using Java/KotlinAt least 8 years of experience with application design, technical architecture/design, and developmentExperience with RxJava, Coroutines, Dagger, Espresso, JUnit, and Jenkins, Jetpack ComposeExperience leading and mentoring Junior/Intermediate/Senior Associates and providing guidance to technical and business stakeholdersPreferred QualificationsBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fields.10+ Years of experience leading the full life-cycle of Software DevelopmentExposure to AWS or other cloud products Experience working in an agile environment and familiar with agile development methodologies Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $184,000 - $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Staff Software Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software EngineerAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamSince 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.This role does not have direct reports. We require advanced hands-on development, technical design, and architecture.Your Responsibilities:Work as part of a dynamic team throughout the Software Development Life CycleAct as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systemsContinuously improve software engineering developer experience;  identify gaps in existing internal framework and tools and contributeEstablish Engineering best practices; identify and establish best practices and standards, such as code review standards. Technical expertises and Problem solving; define technical standards and providing technical support to ensure Engineering best practices are consistently metArchitecture ownership - apply strong understanding of how evolving technology affects domain, follow High Level Design (HLD) methodology and contribute to HLDProvide mentorship to junior and intermediate associates through engineering best practises and standardsBasic Qualifications:At least 6 years of hands-on development experience preferably using Java, Python, Go or other object-oriented programming languagesAt least 6 years of experience with application and/or data design, architecture and development  Experience with AWS (highly preferred) or other cloud products (Microsoft Azure, Google Cloud)Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersPreferred Qualifications:8+ Years of experience leading the full life-cycle of Software Development Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldExperience working in an agile environment and familiar with agile development methodologies Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

  • C

    Senior Staff Software Engineer - iOS  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer - iOSAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the Team:Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the Role:As a Senior Staff Engineer at Capital One Software Studio, you will orchestrate the creation of technology solutions that align with our business goals. Your day begins with a review of ongoing solution designs that are in different phases of their life cycles. You'll spend your time designing scalable and secure solution architectures, evaluating new technologies, and overseeing the development of high-level designs. You will engage in dynamic collaboration with cross-functional teams to advocate for best practices in architecture and design. For the new projects, you will closely work with your business partners to create sound business architectures. By day's end, you will have contributed to solutions and strategies that will shape our future, ensuring that all solutions are not only innovative but also follow our architectural and security standards.Your Responsibilities:Define and drive the technical strategy and vision for complex, multi-domain iOS platform needs, providing hands-on engineering guidance to ensure successful execution.Work as part of a dynamic mobile team throughout the Software Development Life CycleAct as a recognized thought leader, influencing architectural roadmaps and major technical investments across the organization and contributing expertise on how evolving technology affects domain.Contribute expertise on how evolving technology affects domainElevate the technical bar by mentoring and coaching engineers and other senior technical leaders, in addition to providing mentorship to Junior, Intermediate, and Senior mobile associates.Basic Requirements:At least 8 years of hands-on development of Native iOS applications using Swift and SwiftUIAt least 8 years of experience with application design, technical architecture/design and development Experience leading and mentoring Junior/Intermediate Associates and guidance to technical and business stakeholdersPreferred Qualifications:Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related field10+ Years of experience leading the full life-cycle of Software Development Exposure to AWS or other cloud products Experience working in an agile environmentExperience in open source frameworksWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.
     This posting is for an existing vacancy.
     The expected annual salary range for this position is $184,000 - $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Software Engineering Manager - Capital One Travel Tech - Full stackAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamAt Capital One, we are entirely disrupting the travel and expense (T&E) industry by bringing our tech fully in-house and building the next generation of our travel ecosystem. With Capital One Business Travel (COBT) scaling rapidly, our integration with Brex is the catalyst propelling us from serving small businesses to powering enterprise giants. As a Senior Engineer, you will be at the epicenter of this game-changing integration, architecting seamless connections across Brex, expense systems, and COBT to win the top of the market. Whether you are advancing our multi-billion-dollar platform, owning full booking journeys, or implementing cutting-edge Applied AI, your code will directly impact millions. Come solve complex, high-volume engineering challenges and redefine the future of corporate travel.About the RoleIn this role, you will motivate, manage, and inspire a team of software engineers to deliver innovative products alongside participating in hands-on development.Your Responsibilities:Directly and indirectly lead 2+ teams of engineers to build solutions that help to reduce fraud and improve our customers’ experienceParticipate in talent and succession planning, encourage innovation, implement cutting-edge technologies, elevate inclusion, offer out of the box thinking, celebrate teamwork, self-organization and diversityLead the craftsmanship, availability, resilience and scalability of applications within the Software StudioBring passion to stay on top of tech trends, experiment with and learn new technology, participate in internal & external technology communities, and mentor other members of the engineering communityBasic Requirements:At least 4 years of experience leading a team within an agile environmentAt least 4 years of experience providing direct people leadership including talent development, performance management, team building and succession planningAt least 10 years of experience as a hands-on software engineerKnowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency    Preferred QualificationsExperience with AWS, GCP, Microsoft Azure, or another cloud serviceExperience with full stack software developmentExposure to financial/tech industryBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldExperience leading multiple teams Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmapsAt least 5 years of experience managing relationships with Business and/or Product stakeholders, and/or external partnersAt least 4 years of experience leading software engineers creating customer facing and enterprise facing web applications and/or supporting application servicesAt least 10 years of experience contributing to application and/or data design, architecture and developmentWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $184,000- $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer - Capital One Travel Tech - Full-stackAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamIf you're looking for challenging work with real impact, a team that cares deeply about the code they ship, and a product that real people use when they're planning their next trip — come build the next generation of the travel portal with us.
    From the moment a traveler starts planning a trip, to browsing options, comparing rates, and finally hitting that booking button — your code is there for all of it. You're not working on one small corner of the product. You're touching the whole journey.
    We are solving real customer problems: we need all hotels at the right price with accurate information, and we need to make sure the portal is the best place to book your travel.About the RoleAs a Senior Staff Engineer at Capital One Software Studio, you will orchestrate the creation of technology solutions that align with our business goals. Your day begins with a review of ongoing solution designs that are in different phases of their life cycles. You'll spend your time designing scalable and secure solution architectures, evaluating new technologies, and overseeing the development of high-level designs. You will engage in dynamic collaboration with cross-functional teams to advocate for best practices in architecture and design. For the new projects, you will closely work with your business partners to create sound business architectures. By day's end, you will have contributed to solutions and strategies that will shape our future, ensuring that all solutions are not only innovative but also follow our architectural and security standards.Your Responsibilities:Design and implement architectural solutions that align with Capital One Canada's business goals and adhere to our architectural framework.Develop and maintain a comprehensive catalog of technical and business capabilities, ensuring alignment with strategic objectives.Lead the creation and review of Architectural Decision Records (ADRs) and High-Level Design (HLD) documents.Actively participate in governance forums such as the Architectural Review Board ensuring compliance with internal and external standards.Collaborate with stakeholders across all levels to promote technology strategies that deliver better business value and innovation.Mentor and lead teams in the adoption of architectural best practices and continuous improvement initiatives.Basic Requirements:At least 8 years of experience in Software Engineering and Systems Architecture or Technology Solution designAt least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)Preferred QualificationsBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldCertification in TOGAF, AWS, or other relevant architectural frameworks.3+ years of experience as a Solutions Architect in large/complex organizations10+ years of experience in software engineering8+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment3+ years of experience working with internal and external business clients2+ years of experience with AWS concepts and implementationsExperience to engaging, influencing and driving initiatives by partnering with technology executivesExperience mentoring software engineers or architectsExperience in a regulated environment (HIPAA, PCI, Privacy, etc)Ability to communicate at all levels in the organizations with required technical depth and breadthAWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate)Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $184,000 - $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Manager, Cyber Technical  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Cyber TechnicalAbout Capital One CanadaFor 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About this RoleAt Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security and Risk Management. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. You are comfortable with technologies like Cloud services, Containers, Docker, Microservices, Serverless, APIs, DevOps, noOps, FaaS, NoSQL, Immutable infrastructure and micro-segmentation. Security is essential to what we do here, from protecting our customers to our associates.Your ResponsibilitiesAct as a central point of contact for your line of business to the rest of Capital One’s Information Security and Risk ManagementCoordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access ManagementServe as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures and standardsInfluence customers to leverage security capabilities and solutions to Shift and integrate security to the left in the development processesWork with line of business leadership to anticipate their objectives and needs to better serve line of business with  strong conceptual thinking and communication skillsAble to work well under minimal supervision with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendorsHave a deep understanding of strategic business objectives and the ability to drive results toward those objectivesBasic QualificationsAt least 6 years of experience providing guidance and oversight of Security conceptsAt least 6 years of experience performing security risk assessments and security architecture reviewsAt least 6 years of experience with Architecture, software design, networking, and Cloud infrastructureProven experience managing industry standard security audit and certifications; ISO 27001, PCI DSS, SOC 1 or 2 TYPE I/IIProven experience managing Canadian Regulators (OPC, OSFI)Preferred QualificationsBachelor's degree in related technical fields or equivalent experienceProven experience in securing a public cloud environment (e.g. AWS, GCP, Azure)Experience building software utilizing public cloud (e.g. AWS, GCP, Azure)Experience utilizing Agile methodologiesExperience with Software Application Security and Secure Architecture skillsExperience with Penetration Testing and/or Vulnerability ManagementProfessional certifications, such as AWS Certified Solutions Architect, Certified Information Systems Security Professional (CISSP) and Lead Security Auditor Certification or similar an assetExperience is Offensive and/or Defensive Security techniquesExperience in a regulated environmentWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - Full-stackAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamAt Capital One, we are entirely disrupting the travel and expense (T&E) industry by bringing our tech fully in-house and building the next generation of our travel ecosystem. With Capital One Business Travel (COBT) scaling rapidly, our integration with Brex is the catalyst propelling us from serving small businesses to powering enterprise giants. As a Senior Engineer, you will be at the epicenter of this game-changing integration, architecting seamless connections across Brex, expense systems, and COBT to win the top of the market. Whether you are advancing our multi-billion-dollar platform, owning full booking journeys, or implementing cutting-edge Applied AI, your code will directly impact millions. Come solve complex, high-volume engineering challenges and redefine the future of corporate travel.Your Responsibilities:Work as part of a dynamic team throughout the Software Development Life CycleAct as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systemsUtilize programming languages like JavaScript, Java, HTML/CSS, Angular/TypeScript, Python, React and/or Go, Open Source RDBMS and NoSQL databases, and a variety of AWS tools and services Continuously improve software engineering developer experience;  identify gaps in existing internal framework and tools and contributeEstablish Engineering best practices; identify and establish best practices and standards, such as code review standards. Technical expertises and Problem solving; define technical standards and providing technical support to ensure Engineering best practices are consistently metArchitecture ownership - apply strong understanding of how evolving technology affects domain, follow High Level Design (HLD) methodology and contribute to HLDProvide mentorship to junior and intermediate associates through engineering best practices and standardsBasic Qualifications:At least 6 years of hands-on development experience preferably using at least two or more of the following programming languages: JavaScript, Java, Angular/TypeScript, Python, Node.js, React, and/or GoAt least 6 years of experience with application and/or data design, architecture and development  Proficiency in building both the user-facing front-end and the server-side back-end of applications as this is a Full-Stack roleExperience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersPreferred Qualifications:10+ Years of experience leading the full life-cycle of Software Development Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldExperience working in an agile environment and familiar with agile development methodologies Experience with AWS (highly preferred) or other cloud products (Microsoft Azure, Google Cloud)Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - BackendAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamIf you're looking for challenging work with real impact, a team that cares deeply about the code they ship, and a product that real people use when they're planning their next trip — come build the next generation of the travel portal with us.
    From the moment a traveler starts planning a trip, to browsing options, comparing rates, and finally hitting that booking button — your code is there for all of it. You're not working on one small corner of the product. You're touching the whole journey.
    We are solving real customer problems: we need all hotels at the right price with accurate information, and we need to make sure the portal is the best place to book your travel.Your Responsibilities:Work as part of a dynamic team throughout the Software Development Life CycleAct as a tech lead developer owning technical design and development of cross-functional, multi-platform, fault tolerant application systemsContinuously improve software engineering developer experience;  identify gaps in existing internal framework and tools and contributeEstablish Engineering best practices; identify and establish best practices and standards, such as code review standards. Technical expertises and Problem solving; define technical standards and providing technical support to ensure Engineering best practices are consistently metArchitecture ownership - apply strong understanding of how evolving technology affects domain, follow High Level Design (HLD) methodology and contribute to HLDProvide mentorship to junior and intermediate associates through engineering best practises and standardsBasic Qualifications:At least 6 years of hands-on development experience preferably using Java, Python, Go or other object-oriented programming languagesAt least 6 years of experience with application and/or data design, architecture and development  Experience with AWS (highly preferred) or other cloud products (Microsoft Azure, Google Cloud)Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersPreferred Qualifications:8+ Years of experience leading the full life-cycle of Software Development Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldExperience working in an agile environment and familiar with agile development methodologies Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel - AndroidAbout Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamSince 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.This role does not have direct reports. We require advanced hands-on development, technical design, and architecture.Your Responsibilities:Own technical design, architecture, and development of cross-functional, multi-platform application systemsWork as part of a dynamic mobile team throughout the Software Development Life CycleImprove software engineering practices – work within agile teams to design, develop, test, implement and support technical solutions across a full stack of development tools and technologiesContribute expertise on how evolving technology affects domain; and Provide mentorship to Junior, Intermediate, and Senior mobile associatesBasic QualificationsAt least 6 years of hands-on development of Native Android applications using Java/KotlinAt least  6 years of experience with application and/or data design, architecture and development  Experience with RxJava, Coroutines, Dagger, Espresso, Junit and Jenkins Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersPreferred Qualifications8+ Years of experience leading the full life-cycle of Software Development Bachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldExposure to AWS or other cloud products Experience working in an agile environment and familiar with agile development methodologies Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $157,400 - $179,600. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
     Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Proposal Lead, Commercial Operations  

    - Mississauga

    Job DescriptionMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Work Arrangement: This is a hybrid position requiring candidates to work on-site at least 2 days per week at our office in Mississauga. The remaining days may be worked remotely, subject to team and business needs.
     About the Role (Job Summary):We are seeking a Proposal Lead to drive the strategy, development, and delivery of complex, high-value RFP responses and proposal submissions within our Commercial Operations team.As a senior individual contributor, you will lead enterprise-level opportunities from intake through submission - shaping proposal strategy, messaging, and execution to support revenue growth, client retention, and strategic partnerships.You will act as a trusted advisor to senior leaders, influencing cross-functional stakeholders and ensuring proposals are compelling, compliant, and aligned to customer and business objectives. This role is ideal for a professional with deep expertise in proposal management, bid strategy, and executive-level writing in healthcare or life sciences.What You’ll Do (Responsibilities):Strategic Proposal Leadership:Lead the end-to-end proposal lifecycle for complex RFPs, RFIs, and bid responses tied to strategic growth initiativesDefine win strategy, proposal approach, messaging architecture, and delivery timelinesManage competing priorities, risks, and stakeholder alignment with strong independent judgmentProposal Writing & Content Development:Develop and oversee executive-level proposal content, including executive summaries, value propositions, and technical responsesTranslate complex clinical, financial, and operational concepts into clear, customer-focused messagingEnsure consistency with brand, value proposition, and competitive positioningCross-Functional Leadership:Partner with Sales, Finance, Operations, Legal, and Business Development to align solution design, pricing, and commercial strategyLead cross-functional proposal teams, driving accountability and execution without direct authorityPrepare executive-ready deliverables for VP and leadership reviewsQuality, Compliance & Governance:Own proposal quality, ensuring full compliance with RFP requirements, governance standards, and approval processesLead quality assurance reviews to ensure proposals are submission-ready and defensibleIdentify risks, gaps, and process improvements across proposal deliveryMentorship & Continuous Improvement:Mentor and coach proposal specialists and coordinatorsEstablish and enhance proposal best practices, templates, and toolsUse win/loss insights and stakeholder feedback to drive continuous improvementBasic Requirements:Bachelor’s degree (or equivalent experience)Typically 6-10+ years of relevant experience in proposal management, bid management, or RFP developmentExperience in Specialty healthcare/pharmaceuticalsProven experience leading large, complex, cross-functional proposals with executive visibilityAdvanced expertise in proposal writing, executive communication, and storytellingStrong project leadership skills managing multiple high-priority deadlinesDemonstrated ability to influence stakeholders and lead without direct authorityPreferred Skills/Experience:Familiarity with CRM and proposal tools (e.g., Salesforce, SharePoint, proposal management platforms)Experience with pricing strategy, financial modeling, or solution designKnowledge of Adobe suite for proposal formattingStrong business and financial acumenAdvanced proficiency in Microsoft Office (Word, PowerPoint, Excel)We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.Our Base Pay Range for this position$122,100 - $162,800McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

    McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
    McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: careers.mckesson.com.McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.Join us at McKesson!

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    Senior Staff Software Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software Engineer About Capital One Canada.For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!About the TeamSince 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit KeeperEnabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good.About the RoleAs a Senior Staff Engineer at Capital One Software Studio, you will orchestrate the creation of technology solutions that align with our business goals. Your day begins with a review of ongoing solution designs that are in different phases of their life cycles. You'll spend your time designing scalable and secure solution architectures, evaluating new technologies, and overseeing the development of high-level designs (HLD). You will engage in dynamic collaboration with cross-functional teams to advocate for best practices in architecture and design. For the new projects, you will closely work with your business partners to create sound business architectures. By day's end, you will have contributed to solutions and strategies that will shape our future, ensuring that all solutions are not only innovative but also follow our architectural and security standardsYour Responsibilities:Design and implement architectural solutions that align with Capital One Canada's business goals and adhere to our architectural framework.Develop and maintain a comprehensive catalog of technical and business capabilities, ensuring alignment with strategic objectives.Lead the creation and review of Architectural Decision Records (ADRs) and High-Level Design (HLD) documents.Actively participate in governance forums such as the Architectural Review Board ensuring compliance with internal and external standards.Collaborate with stakeholders across all levels to promote technology strategies that deliver better business value and innovation.Mentor and lead teams in the adoption of architectural best practices and continuous improvement initiatives.Basic Requirements:At least 8 years of experience in Software Engineering and Systems Architecture or Technology Solution designAt least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud)Preferred QualificationsBachelor's, Master’s or Diploma in Computer Science, Software Engineering, Information Technology or in related fieldCertification in TOGAF, AWS, or other relevant architectural frameworks.3+ years of experience as a Solutions Architect in large/complex organizations10+ years of experience in software engineering8+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment3+ years of experience working with internal and external business clients2+ years of experience with AWS concepts and implementationsExperience to engaging, influencing and driving initiatives by partnering with technology executivesExperience mentoring software engineers or architectsExperience in a regulated environment (HIPAA, PCI, Privacy, etc)Ability to communicate at all levels in the organizations with required technical depth and breadthAWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate)Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.This posting is for an existing vacancy.The expected annual salary range for this position is $184,000 - $210,000. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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