Job DescriptionYear Round
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
Performs standard housekeeping duties at the resort and all affiliated properties as requiredLeads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissionsEnsures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
Coordinates/ leads regular departmental team meetings (ideally weekly)Works with Finance department to establish annual budget for necessary replacement of all suppliesEngages in proactive risk management to include the protection of property and to prevent injuriesMeets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & MeetingTakes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered toCoordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plansEstablishes expectations and regularly reviews performance to provide feedback to staffCoordinates housekeeping department employee training manualInstills the highest level of attention to detail within the team
Qualifications & Requirements:
Completion of Grade 12 or General Equivalency DiplomaMinimum 7+ years direct work experience within a housekeeping team5+ years experience supervising others5+ years experience in the hospitality industryValid Class 5 BC Driver's LicenseMaintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chaletsAbility to supervise employees, including organizing, prioritizing, and scheduling work assignmentsProven ability to work in a dynamic and challenging work environmentWell-developed interpersonal and communication skillsHigh degree of resourcefulness, flexibility, and ability to work under pressureProficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
Working in a resort settingExposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping workLifting, pushing, pulling or moving up to 25 pounds; manual dexterity requiredLong hours of work putting in additional hours as required by business needs
Directly Supervises:
Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP
