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Job Summary
The Expert, Technical Integration is responsible for the successful deployment of advanced telecommunications infrastructure, services, applications, and systems using automation frameworks, infrastructure as code and other Development Operations (DevOps) methodologies. The role ensures that all business requirements are met by team members and projects and contributes to the global evolution of CN's Information and Technology (I&T). Moreover, the incumbent ensures that the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards as per business requirements.
Main Responsibilities
Technical Leadership
· Lead Telecom integration activities during the planning, build and deploy phases, working closely with Project Managers to ensure successful deliveries
· Contribute to solution designs by identifying the existing capabilities and sharing it with Solution and System Designers
· Estimate the overall solution costs (e.g. Telecom, Signals and Communications (S&C), vendor, Infrastructure, Development) and share information with the Project Manager and stakeholders
· Work with Project Managers during the planning phases and identify skillsets and challenges applicable to deployments
· Lab-test new configurations and software as well as feed manufacturers to fix issues
· Investigate incidents through root-cause analysis and propose solutions for remediation
· Develop strong partnerships with Solution and System Designers to provide feedback on deployment challenges and gaps
· Define processes and mechanisms to establish structured system deployment and integration
· Provide technical guidance to Solution and Systems Specialists and expert advice to all stakeholders
· Extend existing network automation frameworks to improve velocity of deployments as well as new version and feature testing
Technology Innovation Leadership
· Collaborate with Expert Solution, System Designers, Integrators, and Architects to develop new solutions and expose them to stakeholders
· Interact with vendors to address present and upcoming requirements
· Explore advanced technologies with the potential to improve the efficiency, reliability and security of CN's Telecom infrastructure, applications, network technologies, and services
· Access technical and deployment challenges continuously and report proposals to upper management
· Lead Proof of Concept (POC) and Proof of Technology (POT) in Lab to test new solutions, configurations, and software
· Investigate incidents through root-cause analysis and propose solutions for remediation
People Leadership
· Engage and lead other technical teams to overview the success of the overall solution delivery
· Provide guidance, training, documentation about the solution and on required deployment tasks to other integrators, testers and operation teams
· Drive integration decisions that span multiple domains and teams
· Perform upper management technical presentations
· Support and supervise change controls done by less experienced team members
· Leads activities to transfer new solutions to the Operational Support teams (T2C)
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.
Requirements
Experience
Telecommunications Technology
· Minimum 12 years of work experience in roles involving complex hardware and software systems as well as telecommunications technologies
· Minimum 7 years of experience in technical leadership roles
o Experience in Internet Protocol (IP) and Multiprotocol Label Switching (MPLS) networking, data center network services, wide area networks (WAN) and software-defined wide area networks (SD-WAN), wired and wireless access technologies, high-availability systems and safety-critical systems, as well as firewalls and cybersecurity practices
o Experience with the architecture, design, and deployment of networks on Google Cloud Platform (GCP) or other cloud service providers
o Experience in virtualization and cloud technologies as well as automation, scripting and software development*
*Any experience for these above would be considered as an asset
Education/Certification/Designation
· Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study
· Cisco certifications at the Associate, Professional, or Expert level, or equivalent certifications in telecommunications and related specialties
Competencies
· Applies critical thinking
· Knows the business and stays current on industry needs
· Sets direction and inspires others
· Communicates with impact
· Collaborates with others and shares information
· Identified needs and finds solutions to create value for all stakeholders
Technical Skills/Knowledge
· Strong knowledge of processes, methodologies, tools and techniques, used for the integration and delivery of large-scale information technology systems, including Operational Technology (OT) systems
· Comfortable working across all phases of the Software Development Lifecycle (SDLC) as it relates to network configuration and infrastructure as code, particularly using Terraform
· Proficient in developing and automating solutions using Python, Ansible and Terraform
· Knowledge of DevOps tools and technologies including Continuous Integration/Continuous Delivery (CI/CD) pipelines and Git version control system
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
CN is an equal opportunity employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
