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    Job DescriptionJob Requisition Id: 187535 
    Business Function: Delivery Operations 
    Primary City: Beloeil 
    Other Location(s): 
    Province: Quebec 
    Employment Type: On Call 
    Employment Status: Temporary 
    Language Requirement: English or French Essential (Either/OR) 
    Area of Competition: Applicants residing within 75 km from the Post Office in which this job is located are preferred
    Job Closing Date (YYYY-MM-DD): 2025/06/25Job DescriptionImagine that you could make the open road your office. As an on-call relief Rural and Suburban Mail Carrier with Canada Post, you can. We’re recruiting for dependable, organized individuals to deliver mail on an on-call basis to various communities.

    If you enjoy working with the public and independently, as well as operating a motor vehicle in all kinds of weather and traffic conditions, then you’re ready to embark on a rewarding career and call the open road your office.

    As an on-call relief employee with Canada Post, you’ll be working with an organization focused on growth and innovation, and recognized as one of Canada’s top employers and best corporate citizens. Along with receiving a competitive salary, you will have the opportunity to grow with us and discover your career potential, as you may be eligible to apply for any upcoming permanent Rural and Suburban Mail Carrier positions.Job Responsibilities• Project a positive and courteous manner when dealing with customers face-to-face
    • Be adept at sorting, collecting and delivering mail items, in a safe and timely manner • Acquire and maintain knowledge of local infrastructure including roads, customers and delivery receptacles • Ensure mail is safely secured in their possessionJob Responsibilities (continued)Process various CPC products and services (Change of Address Notification, Damaged Mail, Items Delivered Bill (IDB) and others) Wear Canada Post identification while on delivery and ensure its visibility while delivering and collecting mail from customers Lift and carry items up to 50 lb/22.7 kg Have experience in making deliveries and operating a motor vehicle in all kinds of weather and traffic conditionsQualificationsOther InformationMandatory Vehicle Requirements 
     Have a satisfactory safe driving record Possess a valid permanent provincial driver’s license  Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day.  Learn more about the values and behaviours by visiting the Canada Post website. 

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    Everyday Banking Representative  

    - Winnipeg

    Job DescriptionJob DescriptionEveryday Banking Advisor Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Winnipeg, MB. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. DutiesReceive 40-60 inbound calls per shiftDay to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contactContribute to team results by supporting all colleagues to be successful in meeting client needsCultivate and maintain relationships with partners to work as one teamManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsEducate and assist clients with using our clients digital capabilities MUST HAVES:Excellent English communication skills6 months+ of recent call centre or phone based customer service experience, taking a high volume of calls (40+ per day).Personal flexibility to work shift work, including weekends.Ability to work on a hybrid schedule (1 day in office per week).Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team. Soft Skills:Ability to work independently, proven time management, organizational and problem-solving skills.Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone.Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet, computer navigation and strong multitasking ability.An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns. #TEKbank25Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr.Workplace TypeThis is a hybrid position in Winnipeg,MB.À propos de TEKsystems et TEKsystems Global ServicesNous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Job DescriptionDataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a proficient Software Developer (part-time work from home) to join our team to train our AI chatbots to code. You will work with the chatbots that we are building in order to measure their progress, as well as write and evaluate code.To apply to this role, you will need to be proficient in either Python and/or JavaScript. However, all of the following programming languages are also relevant: TypeScript, C, C#, C++, HTML/CSS, React, Go, Java, Kotlin, SQL, and Swift in order to solve coding problems (think LeetCode, HackerRank, etc). For each coding problem, you must be able to explain how your solution solves the problem.Benefits:This is a full-time or part-time REMOTE positionYou’ll be able to choose which projects you want to work onYou can work on your own scheduleProjects are paid hourly, starting at $40+ USD per hour, with bonuses for high-quality and high-volume workResponsibilities:Come up with diverse problems and solutions for a coding chatbotWrite high-quality answers and code snippetsEvaluate code quality produced by AI models for correctness and performanceQualifications:Fluency in English (native or bilingual level)Proficient in either Python and/or JavaScriptExcellent writing and grammar skillsA bachelor's degree (completed or in progress)Previous experience as a Software Developer, Coder, Software Engineer, or ProgrammerNote: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.

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    Custodial Services Worker  

    - New Glasgow

    Job DescriptionJob DescriptionAre you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide!    Cleanliness is a necessity of every business. As a Custodial Services worker on our team at the Michelin Tire Plant in Granton, you?ll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. The best part? It?s just the starting point of your career! It?s time to pursue what matters to you.  Essential functions and responsibilities?of the position may vary by Aramark location based on client requirements?and business needsJob ResponsibilitiesAdheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulationsMaintains a clean and orderly environment to project the safety and health of othersAccurately maintains and cleans housekeeping equipmentCleans assigned areas to Aramark and client standards and requirementsFollows procedures for storage and disposal of trash and transports it to designated areasReports maintenance concerns via work order requests to appropriate personnelSecures the facility, ensuring building is locked/unlocked as requiredEnsures security of company assetsQualificationsPrevious custodial experience preferred.Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicalsMaintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workersAdaptable to guests? needs This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).   Aramark offers extended health benefits, complimentary uniforms and safety shoes as needed, paid sick time, paid vacation time, up to 50% reimbursement for professional development within or outside of Aramark, team events, scholarship opportunities for dependents of employees and more!  #ACAN100About AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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    Custodial Services Worker  

    - B0P 1V0

    Job DescriptionJob DescriptionAre you self-motivated and proud of the work you do? Here at Aramark, we take pride in our level of service and safety we provide!    Cleanliness is a necessity of every business. As a Custodial Services worker on our team at the Michelin Tire Plant in Waterville, you?ll take on the important job of keeping our operations and locations clean, so that our customers can stay happy and healthy. The best part? It?s just the starting point of your career! It?s time to pursue what matters to you. Job ResponsibilitiesAdheres to established procedures to provide a safe working environment including aligning with OSHA, provicnial, client and Aramark regulationsCleans assigned areas to Aramark and client standards and requirementsMaintains a clean and orderly environment to protect the safety and health of othersAccurately maintains and cleans all equipmentFollows procedures for storage and disposal of trash and transports it to designated areasReports maintenance concerns via work order requests to appropriate personnelEnsures security of company assetsMaintains regular attendanceQualificationsPrevious custodial experience preferred.Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicalsMaintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workerAbility to work effectively as part of a team, collaborating with colleagues to ensure smooth operations.Ability to work effectively and efficiently supervised and unsupervised This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).   Aramark offers extended health benefits, complimentary uniforms and safety shoes as needed, paid sick time, paid vacation time, up to 50% reimbursement for professional development within or outside of Aramark, team events, scholarship opportunities for dependents of employees and more!  #ACAN100About AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Strategy and Business AnalysisAbout Capital One Canada.
    For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! 
    Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. 
    At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamIn this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.About the Role The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.Your Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goalsBusiness ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizonLeadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital OneExecution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrentlyPartnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitabilityStrategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk managementStrong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete informationSolid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver resultsStrong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skillsClear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environmentSuccessful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plusBasic Qualifications:Bachelor’s Degree (Master’s Degree preferred)
    At least  5 years of experience in quantitative analysis/financial modelingAt least 5 years of experience in qualitative analysis
    At least 3 years of experience in people management
    At least 3 years of experience in project management
    At least 2 years of experience in competitive/market analysis
    Preferred Qualifications:
     Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card 
    Working at Capital One.
    Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 
    Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. 
    We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Manager, Underwriting & Valuations Strategy Analyst LeadManager, Underwriting & Valuations Strategy Analyst LeadAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamThe Underwriting & Valuations team consists of Strategy Analysts and Data Scientists who come together to build our models and policies which lead to our underwriting outcomes.  This team collaborates with our best in class Credit Risk Management group to create robust analysis and implement credit based strategies. About the RoleIn this role, you will be the lead analyst responsible for determining the optimal underwriting strategy for your area of the business.  You will perform complex analysis using model outputs and latest insights to determine and propose the winning strategy.  You will present your recommendation and gain buy in from leadership.  You will function as the lead analyst among a group of analysts, responsible for the teams’ most complex problems and guiding junior analysts across the team. From a technical perspective, you’ll have access to various coding and visualization tools. You’ll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. This role will eventually evolve into a people leadership role, and you will join the Capital One Leads program, which focuses on developing people leadership skills to lead high-performing teams.
     Your Responsibilities: You will be the lead analyst in one of the areas of underwriting and valuations, such as new applications or credit limit increases.  You will have oversight of the most complex pieces of analysis in the area, including completing the analysis yourself and guiding the junior analysts on the team. You will create and present the recommendations to senior leadership and gain buy-in to proceed with strategies, which you will then implement, monitor and continue to improve as you see your strategy evolve.  As the lead of your area, you will determine the strategic roadmap of the team and collaborate across the underwriting and valuations team to lead the change.You will use technical analytical skills (such as SQL and Python) to complete the analysis.
    Basic Qualifications:At least 5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions A bachelor’s degree or higherExperience working in a team environment, with a strong ability to collaborate effectively with othersExperience in coding (e.g. Complete SQL scripts, Python notebooks) and presenting analytical information through slides and memosPreferred Qualifications:Experience in underwriting and valuations with a basic understanding of credit card or other loan based underwritingWorking at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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    Job DescriptionJob DescriptionEveryday Banking Advisor (English/Mandarin OR English/Cantonese) Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Vancouver, BC. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. DutiesReceive 40-60 inbound calls per shiftDay to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contactContribute to team results by supporting all colleagues to be successful in meeting client needsCultivate and maintain relationships with partners to work as one teamManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsEducate and assist clients with using our clients digital capabilities MUST HAVES:Fluency in English and Mandarin OR English and Cantonese (reading and verbal is required). Testing will be administered to assess language skills.6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day).Personal flexibility to work shift work, including weekends.Ability to work on a hybrid schedule (1 day in office per week).Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team. Soft Skills:Ability to work independently, proven time management, organizational and problem-solving skills.Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone.Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet, computer navigation and strong multitasking ability.An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns. #TEKbank25Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr.Workplace TypeThis is a hybrid position in Vancouver,BC.À propos de TEKsystems et TEKsystems Global ServicesNous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Représentant Du Service à La Clientèle  

    - Mississauga

    Job DescriptionJob DescriptionConseiller en services bancaires courants Notre client est membre des Big 5 banques et recherche activement à embaucher des « conseillers bancaires de routine » qui se joindront à ses équipes montréalaises sur une base contractuelle. Ce rôle est une formidable occasion de se joindre une des 5 grandes banques et de travailler directement avec ses équipes. Tâchesrequises•     Interagir de façon proactive avec les clients des banques par divers canaux de communication pour livrer une expérience de service à la clientèle exceptionnelle, qui rendra l’interaction avec le client mémorable (téléphone/courriel).•      Se concentrer à aider les clients lorsqu’ils ont le plus besoin de nous, en répondant avec empathie à une variété de questions, en contribuant à une application des solutions bancaires et en résolvant les problèmes des clients au premier point de contact dans la journée : les questions bancaires quotidiennes, les ouvertures de comptes, l’aide apportée au changement de mots de passe, les demandes concernant les frais bancaires des cartes de crédit, etc.•      Contribuer aux résultats de l’équipe en soutenant tous les collègues afin de réussir à répondre aux besoins des clients.•       Entretenir et maintenir les relations avec les partenaires pour travailler comme une équipe.•       Gérer les risques en respectant les routines, processus de conformité et contrôles pour protéger les intérêts des clients et des actionnaires.•       Éduquer et assister les clients à l’aide de leurs capacités numériques. TÂCHES INDISPENSABLES :1. Expériences dans un CENTRE D’APPEL ou en service à la clientèle2. Capacité exceptionnelle à offrir le service à la clientèle et faire preuve de confiance pendant l’interaction avec les clients à l’aide de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.3. Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur4. Posséder de solides compétences en communication écrite et orale avec une flexibilité personnelle à accepter divers quarts de travail qui répondent aux besoins de nos clients, de lundi à dimanche, de 7 h jusqu’à minuit.5.Être capable de nouer les liens et maintenir les relations avec les clients, de préférence dans les secteurs de la finance et du service, tout en travaillant indépendamment et comme membre d’équipe.6.Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et répondre à leurs préoccupations. Compétences générales :Avoir la capacité de travailler indépendamment, les compétences en gestion du temps, organisationnelles et résolutions des problèmes avérées.Avoir la compétence exceptionnelle en service à la clientèle et la confiance d’interagir avec les clients par de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur.Avoir un intérêt pour les appareils mobiles et numériques avec une aptitude à aider les clients pour qu’ils parcourent les applications.Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et résoudre leurs préoccupations.Everyday Banking Advisor (English/French) Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Mississauga, ON. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. DutiesReceive 40-60 inbound calls per shiftDay to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contactContribute to team results by supporting all colleagues to be successful in meeting client needsCultivate and maintain relationships with partners to work as one teamManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsEducate and assist clients with using our clients digital capabilities MUST HAVES:Fluency in English and French (reading and verbal is required). Testing will be administered to assess language skills.6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day).Personal flexibility to work shift work, including weekends.Ability to work on a hybrid schedule (1 day in office per week).Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team. Soft Skills:Ability to work independently, proven time management, organizational and problem-solving skills.Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone.Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet, computer navigation and strong multitasking ability.An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns. #TEKbank25Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr.Workplace TypeThis is a hybrid position in Mississauga,ON.À propos de TEKsystems et TEKsystems Global ServicesNous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • D

    UI Designer  

    - Regina

    Job DescriptionDataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a proficient UI Designer to join our team to train our AI chatbots to code. You will work with the chatbots that we are building in order to measure their progress, as well as write and evaluate code.To apply to this role, you will need to be proficient in either Python and/or JavaScript. However, all of the following programming languages are also relevant: TypeScript, C, C#, C++, HTML/CSS, React, Go, Java, Kotlin, SQL, and Swift in order to solve coding problems (think LeetCode, HackerRank, etc). For each coding problem, you must be able to explain how your solution solves the problem.Benefits:This is a full-time or part-time REMOTE positionYou’ll be able to choose which projects you want to work onYou can work on your own scheduleProjects are paid hourly, starting at $40+ USD per hour, with bonuses for high-quality and high-volume workResponsibilities:Come up with diverse problems and solutions for a coding chatbotWrite high-quality answers and code snippetsEvaluate code quality produced by AI models for correctness and performanceQualifications:Fluency in English (native or bilingual level)Proficient in either Python and/or JavaScriptExcellent writing and grammar skillsA bachelor's degree (completed or in progress)Previous experience as a Software Developer, Coder, Software Engineer, or ProgrammerNote: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time."

  • D

    Software Engineer  

    - Barrie

    Job DescriptionDataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.We are looking for a proficient Software Engineer to join our team to train our AI chatbots to code. You will work with the chatbots that we are building in order to measure their progress, as well as write and evaluate code.To apply to this role, you will need to be proficient in either Python and/or JavaScript. However, all of the following programming languages are also relevant: TypeScript, C, C#, C++, HTML/CSS, React, Go, Java, Kotlin, SQL, and Swift in order to solve coding problems (think LeetCode, HackerRank, etc). For each coding problem, you must be able to explain how your solution solves the problem.Benefits:This is a full-time or part-time REMOTE positionYou’ll be able to choose which projects you want to work onYou can work on your own scheduleProjects are paid hourly, starting at $40+ USD per hour, with bonuses for high-quality and high-volume workResponsibilities:Come up with diverse problems and solutions for a coding chatbotWrite high-quality answers and code snippetsEvaluate code quality produced by AI models for correctness and performanceQualifications:Fluency in English (native or bilingual level)Proficient in either Python and/or JavaScriptExcellent writing and grammar skillsA bachelor's degree (completed or in progress)Previous experience as a Software Developer, Coder, Software Engineer, or ProgrammerNote: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.

  • C

    Job DescriptionNuméro de la demande d’emploi: 187535 
    Fonction administrative: Opérations de livraison 
    Ville principale: Beloeil 
    Emplacement(s) supplémentaire(s): 
    Province: Québec 
    Type d’emploi: Sur appel 
    Statut d’emploi: Temporaire 
    Exigences linguistiques: Anglais ou français essentiel (l’un ou l’autre) 
    Zone de concours: les candidats qui résident dans un rayon de 75 km du bureau de poste où se trouve ce poste sont préférés.
    Date de clôture (AAAA/MM/JJ):2025/06/25  Description de l'emploiImaginez avoir un horaire de travail flexible et faire de la route votre bureau. En tant que facteur/factrice de relève en disponibilité en zones rurales ou suburbaines à Postes Canada, c’est possible. Nous recrutons des personnes fiables et organisées en disponibilité pour livrer le courrier dans différentes collectivités.

    Si vous aimez travailler de façon indépendante, être en contact avec le public et conduire un véhicule dans toutes sortes de conditions météorologiques et routières, vous êtes prêt à entreprendre une carrière gratifiante et à faire de la route votre bureau.

    En tant qu’employé de relève sur appel à Postes Canada, vous travaillerez au sein d’une organisation axée sur la croissance et l’innovation et reconnue comme l’un des meilleurs employeurs au Canada et l’une des meilleures entreprises citoyennes. En plus d’une rémunération concurrentielle, vous aurez la possibilité de progresser avec nous et d’explorer vos perspectives de carrière, puisque vous pourriez être admissible pour postuler à d’éventuels emplois de factrices et facteurs ruraux et suburbains à venir.Responsabilités professionnelles• Procéder d'une manière positive et courtoise en traitant les clients face à face • Soyez habile à trier, à collecter et à distribuer des envois postaux, de façon sécuritaire et en temps opportun • Acquérir et maintenir des connaissances sur les infrastructures locales, y compris les routes, les clients et les réceptacles de livraison • S'assurer que le courrier est en toute sécurité en sa possessionResponsabilités professionnelles (suite)Traiter les différents produits et services du CPC (Avis de changement d'adresse, Courrier endommagé, Factures livrées (BID) et autres) Porter l'identification de Postes Canada lors de la livraison et assurer sa visibilité tout en livrant et en recueillant le courrier des clients Soulever et transporter des articles jusqu'à 50 lb / 22,7 kg Avoir de l'expérience dans les livraisons et l'utilisation d'un véhicule automobile dans toutes les conditions météorologiques et de circulationCritères d’admissibilitéAutres informationsExigences obligatoires du véhicule 
     Avoir un dossier de conduite sécuritaire satisfaisant Posséder un permis de conduire provincial permanent valide  Les valeurs et comportements de Postes Canada Nos valeurs –  Confiance, Respect et Contribution représentent notre promesse fondamentale envers nous-mêmes, nos attentes les uns envers les autres et notre engagement commun envers notre pays.  Nos comportements – Prendre des décisions, Connaître la destination, Contribuer pour les autres, Contribuer au sentiment de fierté; incarnent nos valeurs, les rendent vivantes et guident nos actions.   Nous sommes déterminés à incarner ces valeurs et à mettre en pratique ces comportements chaque jour.  Pour en savoir plus sur les valeurs et les comportements, consultez le site web de Postes Canada.  

  • D

    Chemistry Tutor  

    - Winnipeg

    Job DescriptionWe are looking for a research scientist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Research and Development Chemist, Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist.Benefits:This is a full-time or part-time REMOTE positionYou’ll be able to choose which projects you want to work onYou can work on your own scheduleProjects are paid hourly starting at $40+ per hour, with bonuses on high-quality and high-volume workResponsibilities:Give AI chatbots diverse and complex chemistry problems and evaluate their outputsEvaluate the quality produced by AI models for correctness and performanceQualifications:A current, in progress, or completed Masters and/or PhD is preferred but not requiredFluency in English (native or bilingual level)Detail-orientedProficient in chemistry, inductive/deductive reasoning, physical/temporal/ spatial reasoningNote: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This job is only available to those in the US, UK, Canada, Australia, or New Zealand. Those located outside of these countries will not see work or assessments available on our site at this time.

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Albert County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 8:30 am until 3:30 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Cap-Acadie

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • A

    Chef-fe gestionnaire-Formateur-trice  

    - Mistissini

    Job DescriptionDescription de posteNous savons que le travail d'un chef ne se limite pas à la nourriture. Il faut des compétences, du dévouement, de la patience et trouver les bonnes opportunités. Nous recherchons un Chef qui peut nous aider à offrir le meilleur service client et les meilleures expériences culinaires. Relevant du superviseur de territoire, vous adopterez une approche pratique en vous concentrant sur le développement de l'équipe, l'expertise culinaire, le protocole de sécurité et les relations avec la clientèle. Notre Chef jouera également un rôle clé en nous aidant à respecter les exigences budgétaires et à exécuter les programmes fournis par l'entreprise.Tout comme vous, nous sommes passionnés par tout ce que nous faisons et nous veillerons à ce que vous ayez les bonnes opportunités de croissance pour atteindre le sommet de votre carrière.Capacité et volonté de voyager ou de travailler de longues rotations loin de la maison.Horaire de travail de 15 jours ouvrables, suivi de 13 jours de congé.Pendant le séjour au camp, la plupart des journées sont de 10 à 12 heures.Aramark s?occupera des déplacements entre votre domicile et le site, le transport se fait par avion à partir des aéroports de Montréal ou Québec. (Destination : Chibougamau)Vos repas et votre hébergement au camp sont fournis sans frais supplémentaires.Responsabilités liées au posteFormer et gérer le personnel de cuisine et superviser et coordonner toutes les activités connexes.Estimer la consommation alimentaire et effectuer des demandes ou des achats d?aliments.Choisir et créer des recettes, ainsi que normaliser les recettes de production pour assurer une qualité constante.Établir les techniques de présentation et les normes de qualité.Veiller au bon fonctionnement et à l?entretien de l?équipement ainsi qu?à la sécurité et à l?hygiène.Superviser les événements spéciaux de restauration et peut également offrir des cours de cuisine et/ou faire la démonstration de techniques culinaires.La partie formation comprend l'encadrement, le suivi, la formation et l'apprentissage des employés locaux.Responsabilités liées à la formation Encadrement : Vous serez responsable de guider et de soutenir les employés locaux dans leurs tâches quotidiennes. Cela inclut la supervision directe, la résolution de problèmes et l'offre de conseils pour améliorer leurs compétences culinaires.Suivi : Vous devrez suivre les progrès des employés, évaluer leurs performances et fournir des retours constructifs. Cela peut inclure des évaluations régulières et des réunions individuelles pour discuter de leurs objectifs et de leurs besoins en formation.Formation : Vous organiserez et animerez des sessions de formation pour les nouveaux employés ainsi que pour le personnel existant. Ces sessions couvriront divers aspects de la cuisine, y compris les techniques culinaires, les normes de sécurité alimentaire et les procédures de l'entreprise.Apprentissage : Vous encouragerez un environnement d'apprentissage continu en introduisant de nouvelles techniques, recettes et tendances culinaires. Vous pouvez également organiser des ateliers pratiques et des démonstrations pour renforcer les compétences des employés. Chez Aramark, développer de nouvelles compétences et faire ce qu'il faut pour faire le travail a un impact positif pour nos employés et pour nos clients. Afin de respecter nos engagements, les missions peuvent évoluer ou de nouvelles missions peuvent être attribuées sans préavis.QualificationPoste exigeant deux à trois ans d?expérience dans un rôle connexe.Poste exigeant deux à trois ans d?études postsecondaires ou une expérience équivalente.Diplôme dans le domaine culinaire souhaitable.Poste exigeant une connaissance avancée des principes et des pratiques de la profession liée à l?alimentation.Poste exigeant des connaissances expérientielles en matière de gestion des personnes et/ou de problèmes.Poste exigeant des compétences en communication orale, en lecture et en écriture.Des connaissances des communautés autochtones sont un atout important.#ACAN500Au sujet d?AramarkChez Aramark, nous donnons à nos collaborateurs les moyens de créer des moments qui comptent grâce à des expériences d'accueil exceptionnelles. Nous servons plus d'une douzaine d'industries avec fierté et passion, en créant des communautés, des liens et des carrières dans le monde entier. Vous serez entouré de certains des meilleurs talents de l'industrie et serez motivé par notre mission collective qui consiste à poursuivre ce qui est important. Ici, vous aurez l'occasion de faire de grandes choses pour nos collaborateurs, notre planète, nos partenaires et nos communautés. Nous pensons qu'une carrière doit développer vos talents, alimenter vos passions et vous permettre de vous épanouir. Soutenu par un leadership engagé, vous aurez la possibilité d'essayer de nouvelles choses et de trouver des solutions à des problèmes difficiles. Peu importe ce que vous recherchez - un nouveau défi, un sentiment d'appartenance ou simplement un lieu de travail agréable - notre objectif est de vous aider à atteindre votre plein potentiel et à poursuivre ce qui compte.Études

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Tantramar

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual(English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way!

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

  • Remote – Roadside Assistance Agent, Bilingual  

    - Westmorland County

    Job Details Description Every day at NQX, thousands of customer experience (CX) professionals bring Canada’s most iconic brands closer to their customers - making the world a little more connected, one interaction at a time. As a bilingual roadside assistance agent, you will be responsible for providing support to stranded clients across North America. This is an ideal position for someone with excellent communication skills and the ability to negotiate rates with multiple companies. This position offers the possibility of working remotely. What we have to offer: Hourly wage of $20.00, including a $2 bilingual bonus; Hourly bonus for weekend work; A night premium of $1.00/hour and a weekend premium of $0.25/hour; A full-time work schedule, during the week; Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; Fully paid training at our Moncton office; An excellent post-training support plan during your in-office work phase at the Moncton site; After successfully completing your in-office work phase, possibility to work from home, quality and security conditions being met; Responsibilities: With courtesy and empathy, contact customers who requested roadside assistance; Call providers to negotiate fair and favorable pricing for their services. Keep customers informed by phone and chat during the process. Maintain an accurate documentation of the actions and decisions Qualifications: Fluently bilingual (English and French): Eligibility criteria: Available to work Monday to Friday, from 4:00 am until 12:00 am; Capacity to work from the NQX Moncton center when necessary; For work from home, high-speed Internet connection of at least 25 MBPS and a secure, quiet space; Ability to multi-task in a computerized environment; Excellent communication skills - You can express yourself clearly and concisely; Excellent attention to detail and a genuine desire to help others - customer service and problem-solving are your strengths! High school diploma or equivalent; At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends. Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way! #HP

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    Représentant Du Service à La Clientèle  

    - Montreal

    Job DescriptionJob DescriptionConseiller en services bancaires courants Notre client est membre des Big 5 banques et recherche activement à embaucher des « conseillers bancaires de routine » qui se joindront à ses équipes montréalaises sur une base contractuelle. Ce rôle est une formidable occasion de se joindre une des 5 grandes banques et de travailler directement avec ses équipes. Tâchesrequises•     Interagir de façon proactive avec les clients des banques par divers canaux de communication pour livrer une expérience de service à la clientèle exceptionnelle, qui rendra l’interaction avec le client mémorable (téléphone/courriel).•      Se concentrer à aider les clients lorsqu’ils ont le plus besoin de nous, en répondant avec empathie à une variété de questions, en contribuant à une application des solutions bancaires et en résolvant les problèmes des clients au premier point de contact dans la journée : les questions bancaires quotidiennes, les ouvertures de comptes, l’aide apportée au changement de mots de passe, les demandes concernant les frais bancaires des cartes de crédit, etc.•      Contribuer aux résultats de l’équipe en soutenant tous les collègues afin de réussir à répondre aux besoins des clients.•       Entretenir et maintenir les relations avec les partenaires pour travailler comme une équipe.•       Gérer les risques en respectant les routines, processus de conformité et contrôles pour protéger les intérêts des clients et des actionnaires.•       Éduquer et assister les clients à l’aide de leurs capacités numériques. TÂCHES INDISPENSABLES :1. Expériences dans un CENTRE D’APPEL ou en service à la clientèle2. Capacité exceptionnelle à offrir le service à la clientèle et faire preuve de confiance pendant l’interaction avec les clients à l’aide de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.3. Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur4. Posséder de solides compétences en communication écrite et orale avec une flexibilité personnelle à accepter divers quarts de travail qui répondent aux besoins de nos clients, de lundi à dimanche, de 7 h jusqu’à minuit.5.Être capable de nouer les liens et maintenir les relations avec les clients, de préférence dans les secteurs de la finance et du service, tout en travaillant indépendamment et comme membre d’équipe.6.Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et répondre à leurs préoccupations. Compétences générales :Avoir la capacité de travailler indépendamment, les compétences en gestion du temps, organisationnelles et résolutions des problèmes avérées.Avoir la compétence exceptionnelle en service à la clientèle et la confiance d’interagir avec les clients par de multiples canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.Avoir une connaissance du numérique par une vaste gamme d’appareils (téléphones intelligents, tablettes, ordinateurs portables, etc.) et des compétences approfondies en utilisation du clavier, et navigation de l’internet et de l’ordinateur.Avoir un intérêt pour les appareils mobiles et numériques avec une aptitude à aider les clients pour qu’ils parcourent les applications.Désirer bâtir des expériences exceptionnelles pour les clients, et être passionné et curieux d’aider les clients à répondre à leurs besoins et résoudre leurs préoccupations.Everyday Banking Advisor (English/French) Our client a Big 5 Bank is actively looking to hire "Everyday Banking Advisors" to join their teams in Montreal, QC. The role is an amazing opportunity for someone looking to join a Big 5 Bank and work directly with their teams on a contract basis. DutiesReceive 40-60 inbound calls per shiftDay to day inquiries: everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card etc.Focus on helping clients when they need us most, by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contactContribute to team results by supporting all colleagues to be successful in meeting client needsCultivate and maintain relationships with partners to work as one teamManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interestsEducate and assist clients with using our clients digital capabilities MUST HAVES:Fluency in English and French (reading and verbal is required). Testing will be administered to assess language skills.6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day).Personal flexibility to work shift work, including weekends.Ability to work on a hybrid schedule (1 day in office per week).Proven ability in building rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team. Soft Skills:Ability to work independently, proven time management, organizational and problem-solving skills.Exceptional client service capability and confidence in engaging clients across multiple channels (i.e. phone, video, etc.) using a friendly, positive and professional tone.Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with above average keyboarding skills, internet, computer navigation and strong multitasking ability.An interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns. #TEKbank25Pay and BenefitsThe pay range for this position is $24.00 - $25.00/hr.Workplace TypeThis is a hybrid position in Montreal,QC.À propos de TEKsystems et TEKsystems Global ServicesNous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. Québec Numéro du permis d'agence de placement de personnel AP-2000547 About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.Quebec Personnel Placement Agency Permit Number AP-2000547

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    Senior Staff Software Engineer  

    - Toronto

    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Staff Software EngineerSenior Staff Software EngineerThis is a senior technical position (senior manager equivalent). This role does not have direct reports. We require advanced system and architecture design as well as hands-on software development responsibilities.About Capital One Canada.We've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn’t. We're on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards. We have the positive energy of a startup, with the advantages of a big company. Our Capital One Software Studio.Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 270. We’re passionate about what we do, and we’re always on the lookout for people who want to make a difference in the world of credit through technology. We’re obsessed with doing the right thing, and we achieve that by finding innovative ways to better serve our customers.Working with us.How do we do things at Capital One Canada? We listen — to our people, and to our customers. We change with the times and have adopted a flexible hybrid model. Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days. As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.At Capital One we’re committed to diversity, inclusion and belonging. We strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and inclusive behaviors are embedded in everything we do to positively impact associates. Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone. We’re focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents. We’ve designed our benefits program to be flexible, comprehensive and consistent across our organization. From health and fitness center discounts, to training and professional development programs—and much more—you’ll discover that Capital One is committed to helping you live your best life. A day in the life of a Capital One Staff EngineerYou’ll work alongside other Software Engineers on innovative projects. You’ll be the technical lead to own the software development project end-to-end. And have the opportunity to learn, design and build software products from the ground up. Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let's do something great together.Want to learn more? Check out life at Capital One in the Software Studio! Responsibilities:Work as part of a dynamic team throughout the Software Development Life CycleLead end-to-end software development projectsOwn technical design and development of cross-functional, multi-platform, fault tolerant application systemsContinuously improve software engineering practices – work within agile teams to design, develop, test, implement and support technical solutions across various development tools and technologiesCollaborate with stakeholders across all levels to promote technology strategies that deliver better business value and innovationApply strong understanding of how evolving technology affects domain; stay current and provide mentorship to junior and intermediate associates through engineering best practises and standardsBasic Requirements:At least 10 years of hands-on development experience preferably using Java/Python or other object-oriented programming languagesAt least 10 years of experience with application and/or data design, architecture and development  Experience with AWS (highly preferred) or other cloud products (Microsoft Azure, Google Cloud)Experience providing mentorship to Junior/Intermediate Associates and guidance to technical and business stakeholdersBachelor's DegreePreferred QualificationsMaster’s Degree in Computer Science, Engineering or Information Technology12+ Years of experience leading the full life-cycle of Software Development 8+ years of experience architecting, designing, and/or delivering scalable and decoupled systems in a heavily regulated technology environment3+ years of experience working with internal and external business clients2+ years of experience with AWS concepts and implementationsAWS or equivalent certifications (i.e. Cloud Practitioner, Solution Architect-Associate)We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Principal Associate, Software Engineer - Capital One Travel - BackendAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! About the TeamJoin the fast-growing Capital One Travel team, as we seek to transform the way customers book travel. Capital One Travel is a fast-moving, highly innovative, digital-first business within Capital One’s Premium Products and Experiences organization. We aim to grow an industry leading travel booking platform that customers love and delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products. As a Software Engineer in Capital One Travel, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.
    A day in the life of a Capital One Software Engineer.You’ll work alongside other Software Engineers on innovative projects. You’ll have the opportunity to learn, design and build software products from the ground up. Here are a few of the ways we’re helping people take control of their credit:Helping customers view and monitor their credit scores with Credit Keeper Enabling customers to view and edit their Personal Information directly in the Mobile AppProviding customers 100% certainty which credit cards they’ll be approved for before they apply, by using Quick Check™We’re all-in on the cloud and we’re leaders in the adoption of open source technologies, RESTful APIs, microservices, and containers. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. And, as a founder-led company, we’re inspired to make, break, do, and do good. So, let’s do something great together. Want to learn more? Check out life at Capital One in the Software Studio! Responsibilities:Working on a variety of projects focusing on backend development, infrastructure, tooling, platform engineering, developer experience and data engineering.Create exciting new applications using object oriented programming methodologies.Following TDD approach from inception to production.Explore and evaluate new and emerging software tools, technologies, and practices.Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering communitySupport the continued professionalization of the engineering practice in the studio with effective communication and advocacy in public speaking, presentations, documentation, etc.Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies.Identify gaps and solve problems to completion.Basic Qualifications: Mandatory experience with PythonAt least 4 years of hands-on experience in Backend Application DevelopmentBachelor's DegreePreferred Qualifications:(Don’t have them all? Don’t worry. We’ll help you develop the right skills for the job!)At least 6 years of experience in Application DevelopmentStrong expertise in PythonMaster’s Degree or higher in Computer Science, Software Engineering, Information Technology or in related fields.Experience working in a team environment, understanding the importance of mutual respect, empathy, and ensuring everyone’s voice is heard and problems are brought up early and oftenExperience with Test Driven DevelopmentExperience working in an Agile environmentExperience with AWS and/or AWS Certification (Solution Architect-Associate preferred)Experience in distributed systems, API, microservices, data processing, databases(relational, NoSQL or time-series), streaming or messaging platforms, DevOps, resilience and stabilityWorking at Capital One.
    Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. 
    Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.
    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
    For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
     
    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. 
     Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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    Job DescriptionReference No. R2794597Position Title: Data Product Owner – Research and Transversal Core Data ProductsDepartment: Research & Transversal ProductsLocation: Toronto, Ontario  About the JobOur Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our R&D Data & AI Products and Platforms Team as a Data Product Owner and you can help make it happen.  Your job?   Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions, to accelerate R&D, manufacturing and commercial performance and bring better drugs and vaccines to patients faster, to improve health and save lives.   The R&D Data & AI Products and Platforms Team is a key team within R&D Digital, focused on developing and delivering Data and AI products for R&D use cases. This team plays a critical role in pursuing broader democratization of data across R&D and providing the foundation to scale AI/ML, advanced analytics, and operational analytics capabilities.  We are looking for a Data Product Owner to lead the development of innovative data products supporting Scientific Core Data Products. These include data products built from source data from electronic lab notebook technologies in domains such as in vitro small and large molecule screens, next generation sequencing, proteomics, and digital pathology source systems.  As the Data Product Owner, you will be responsible for collaborating with scientists and technical stakeholders, managing the full data product lifecycle from gathering requirements to product delivery and continuous improvement. You will work closely with a dedicated scrum team composed of data engineers to deliver high-impact data products that empower cutting-edge scientific research and innovation..   Our vision for digital, data analytics and AI  Join us on our journey in enabling Sanofi’s Digital Transformation through becoming an AI first organization. This means:  AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs and projects to create an agile, fulfilling and meaningful work environment. Leading Edge Tech Stack: Experience build products that will be deployed globally on a leading-edge tech stack. World Class Mentorship and Training: Working with renown leaders and academics in machine learning to further develop your skillsets.   We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?    Main Responsibilities: Product Ownership: Lead the development and evolution of data products that support bioinformatics and AI/ML workflows, ensuring they meet scientific, research, and business objectives. Own the data product roadmap, defining clear and actionable goals that align with the strategic direction of the company and the needs of the scientific teams. Bridge the gap between scientists and product teams to ensure that outcomes are aligned to business needs and value. The product owner will be a master coordinator, driver, and translator. Gather and prioritize requirements from scientists, technical stakeholders, and cross-functional teams to define the “What” and “Why” of product development. Collaboration & Stakeholder Management: Work closely with scientists and data engineers to ensure the data products meet both scientific and technical requirements. Collaborate with senior leaders and cross-functional teams (including R&D, technology, and operations) to ensure alignment and ensure the product strategy is supported by business cases and industry standards. Product Delivery: Oversee the agile product development process, ensuring smooth product delivery from initial conception to ongoing iterations. Adept at mitigating risks and issues as they arise over the course of product delivery, along with reporting and providing regular product updates to broad forums. Partner with the Scrum Master and delivery team to ensure timely and successful sprints, address challenges, and resolve any ambiguities. Partner with the data engineering and architecture leads to ensure data products are built according to data operations (DataOps) and standard architectural principles. Manage backlog prioritization, balancing short-term deliverables with long-term goals and breakthrough ideas. Continuous Improvement: Track the performance and impact of the product post-launch, gathering feedback to drive continuous improvements and enhancements. Ensure that the data products are being used and maintained according to standard principles, and that redundant and/or derived data products are not fragmenting the overall data product landscape. Monitor user satisfaction, adoption, and scientific outcomes to ensure the product evolves to meet the needs of researchers and business goals. Technical Leadership & Strategic Vision: Bring a deep understanding of scientific and transversal source systems, particularly in areas like electronic lab notebooks, scientific reference and master data, and scientific metadata. Understanding of concepts in reference data and ontological/semantic data management, including use of CENtree and related ontology management platforms.  Inspire and lead a team of data engineers by articulating a clear vision for the product and demonstrating the potential for innovative solutions.   About You Key Functional Requirements & Qualifications: Master’s degree in computer science, bioinformatics, data science, or a related scientific field. Ph.D. or equivalent experience in relevant scientific domains is a plus. 5+ years in product management, preferably with experience in bioinformatics and/or life sciences. Experience leading data product development in scientific environments, particularly in areas like NGS, proteomics, genomics, or bioinformatics. Familiarity with cloud environments such as AWS and Snowflake to build and deploy data products. Strong understanding of scientific source systems (e.g. Benchling, GeneData, iLab, etc.). Strong drive and ability to articulate data product vision and align teams around shared goals. Excellent communication, presentation, and collaboration skills, particularly with scientists, engineers, and executive stakeholders. Proven ability to make strategic decisions, overcome roadblocks, and deliver results in a fast-paced, complex environment. Leadership skills to inspire and guide both technical and non-technical teams toward successful product delivery.  Key Technical Requirements & Qualifications: Solid knowledge of Agile methodologies, including experience working in Scrum teams. Familiarity with product management tools and frameworks, such as Jira, Confluence, Miro, and related. Strong understanding of data operations (DataOps), data warehousing, and data engineering principles including ETL, Snowflake, DBT, SQL, Python, and Airflow. Experience with cloud platforms and data pipelines is required.  Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team.Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programsThis position is for a new vacant role that is now open for applications.Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.#GD-SP ​
    #LI-SP                    #LI-HybridAll compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.

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    Director, Strategy and Performance Excellence  

    - Toronto

    Job DescriptionReference No. R2810171Position Title: Director, Strategy and Performance ExcellenceDepartment: R&D Data Products and PlatformsLocation: Toronto, ON (Hybrid - 3 days a week onsite)About the JobOur Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. At Sanofi, we’re committed to providing the next-gen healthcare that patients and customers need. It’s about harnessing data insights and leveraging AI responsibly to search deeper and solve sooner than ever before. Join our R&D Data & AI Products and Platforms Team as a Director of Strategy & Performance Excellence and you can help make it happen.Sanofi has recently embarked into a vast and ambitious digital transformation program. A cornerstone of this roadmap is the acceleration of its data transformation and of the adoption of artificial intelligence (AI) and machine learning (ML) solutions, to accelerate R&D, manufacturing and commercial performance and bring better drugs and vaccines to patients faster, to improve health and save lives.The R&D Data & AI Products and Platforms Team is a key team within R&D Digital, focused on developing and delivering Data and AI products for R&D use cases. This team plays a critical role in pursuing broader democratization of data across R&D and providing the foundation to scale AI/ML, advanced analytics, and operational analytics capabilities.As a Director of Strategy & Performance Excellence reporting to the Head of R&D Data Products and Platforms, you will define and drive the strategic operating model for the R&D Data Products and Platforms organization, including establishing and optimizing the operational structures that enable the R&D Data Product teams to effectively execute against organizational objectives and drive portfolio excellence. You will serve as a strategic advisor and operational leader, responsible for establishing a unified framework for portfolio performance, cross-functional alignment, and enterprise engagement across Sanofi’s global R&D ecosystem. You will lead critical transformation efforts that enable transparency, agility, and measurable business impact at scale.As an individual contributor, you will be responsible for identifying and addressing emerging priorities from leaders inside and outside of the R&D Data Products and Platforms organization. You will facilitate the onboarding and integration of product leaders into new processes, while measuring and communicating the impact of team initiatives to portfolio sponsors and strategic partners. Additionally, you will oversee the recruitment and establishment of a data engineering team within Sanofi’s Hyderabad hub, ensuring effective and Agile ways of working and execution.Our vision for digital, data analytics and AIJoin us on our journey in enabling Sanofi’s Digital Transformation through becoming an AI first organization. This means:AI Factory - Versatile Teams Operating in Cross Functional Pods: Utilizing digital and data resources to develop AI products, bringing data management, AI and product development skills to products, programs and projects to create an agile, fulfilling and meaningful work environment.Leading Edge Tech Stack: Experience building products that will be deployed globally on a leading-edge tech stack.·World Class Mentorship and Training: Working with renowned leaders and academics in machine learning to further develop your skillsetsWe are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?Main Responsibilities:Drive Portfolio Excellence & Value:Design and lead an integrated performance framework to manage and communicate portfolio value, Progress, and risks across global stakeholders.Own strategic planning processes, milestone setting, and KPI development to ensure alignment with R&D and Digital priorities.Provide executive-level reporting and thought leadership to ensure data and AI investments drive clinical, scientific, and business impact.Ensure clear communication of portfolio value to leaders across Digital and R&D organizations.Facilitate Leadership Alignment & Coordinate Across Stakeholders:Act as a strategic liaison between R&D Data Products and Platforms leadership and executive sponsors across Digital, R&D, and enabling functions.Lead high-impact cross-functional initiatives that improve alignment, prioritization, and decision-making across the R&D data ecosystem.Develop and deliver executive presentations and summaries to senior leadership within and outside of R&D Data products team.Work closely with cross-functional international teams, including data scientists, engineers, and product specialists.Establish Hyderabad Engineering Team:Support the establishment of a data engineering team within Sanofi’s global capability Hyderabad hub for scalable data engineering and data product and platform delivery.Define organizational design, Agile operating models, and delivery governance for global teams.Drive cross-site alignment through coaching, training, and implementation of consistent delivery frameworks and best practices.Streamline Budgeting & Reporting:Oversee multi-year portfolio budgeting, investment tracking, and resource allocation processes.Streamline financial reporting processes to ensure compliance, transparency, and low operational overhead.Serve as a key advisor to senior leadership on funding prioritization and return-on-investment for digital R&D initiatives.About YouKey Functional Requirements & Qualifications:HBSc or BSc in life sciences, business, information systems or similar field; MBA or relevant advanced degree preferred.8-10+ years of experience working in a data or AI strategy, project, or program management role, preferably in the pharmaceutical industry.Strong experience working on enterprise Agile transformation, including the design and implementation of Agile work cadences and ways of working.Background in consulting environment translating requirements between leadership & execution teams across technical and business domains.Understanding of the implementing & operationalizing of enterprise data & AI solutions in the context of data product development.Proven ability to apply structure and analytical rigor to rapidly changing demands and management of multiple priorities.Experience sourcing data engineering talent and standing up self-sufficient Agile teams.Ability to translate technical and business requirements between scientists, data professionals, and business leaders end-to-end for data or AI related products.Ability to rapidly form positive relationships with leaders and effectively manage expectations and requests.A willingness to travel internationally and be on-site, as well as work non-standard hours to ensure alignment between disparate time zones.Excellent written and verbal communication skills leveraging PowerPoint and dashboarding, with an ability to communicate with a broad range of clearly and concisely stakeholders.Key Technical Requirements & Qualifications:Comprehensive knowledge of Agile methodologies.Familiarity with portfolio and performance tools (e.g., Jira, Confluence, Power BI, Tableau).Exceptional executive communication and storytelling skills, especially in synthesizing complex initiatives for senior audiences.Proficiency with Excel and PowerPoint, including the demonstrated ability to develop content for executive leadership.Why Choose Us?Bring the miracles of science to life alongside a supportive, future-focused team.Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programsThis position is for a new vacant role that we are actively hiring for.​Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.  Accommodations for persons with disabilities required during the recruitment process are available upon request.#GD-SP ​
    #LI-SP                    #LI-Hybrid      #DBBCAAll compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.

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    Job Description161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Fraud Strategy AnalystAbout Capital One Canada.For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! Yes, we’re a credit card company, but we’re more than that too. With your help, we’ll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you’ll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance. At Capital One, we love to give our Strategy Analysts the opportunity to rotate to roles across various teams, so while this role is within the Fraud team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.About the TeamThe Fraud team consists of Strategy Analysts, Data Scientists, Process Managers and Product Managers who come together to prevent and detect fraud. We leverage in-house and/or third-party vendor models, data insights and home-grown technology solutions to protect our customers from fraud and deliver reassuring customer experiences when fraud does happen. About the RoleIn this role, you will develop defenses and policies to mitigate fraud losses while balancing the impact on the customer experience and lifecycle journey. You will perform deep dives into data, investigate emerging fraud trends, and implement strategies to prevent fraudulent behavior. Additionally, this role provides the opportunity to work on and lead diverse projects, including new product launches, feature enhancements, and authentication tool rollouts, all while contributing to a safe and secure experience for our customers. From a technical perspective, you’ll have access to various coding and visualization tools. You’ll work with SQL to query data, use spreadsheets and Python-based notebooks to organize it, and Slides to present it, along with other modern analytics tools, such as Tableau and Quicksight. To continue your learning, you’ll also join the Canada Analyst Development Program (CADP), which takes place over your first year with us. The program provides comprehensive foundational training not only in fraud prevention but also across various other key areas, including marketing, credit underwriting, risk management, customer lifecycle, etc. to equip you with the skills and knowledge to make meaningful contributions to cross-functional projects.  Your Responsibilities: You will be responsible for one of the areas of credit card fraud, such as transaction fraud or fraud applications.  You will deep dive into the performance of existing strategies, with access to a vast amount of data which you will analyze to create recommendations to identify and stop emerging fraud trends.You will build the case to bring strategies to market and work with product and technology teams to implement them.  With our in-house technology, you get to see your work through to delivery in real time. As the owner of the strategy, you can then evaluate performance and continue to adjust and improve your strategy as needed.As the expert of your area, you will influence the strategic roadmap of the team and collaborate across the fraud team to drive change to our overall fraud experiences.You will use technical analytical skills (such as SQL and Python) to complete the analysis - don’t worry if you don’t know this now, we will help you learn.
    Basic Qualifications:2-5 years of experience, with an established history of leveraging analytical skills to effectively influence strategic decisions  A bachelor’s degree or higherExperience working in a team environment, with a strong ability to collaborate effectively with others
    Preferred Qualifications:Experience in fraud strategy analytics with a basic understanding of credit card or other financial fraudExperience in coding (e.g. Complete SQL scripts, Python notebooks) and data visualization (e.g. Tableau, QuickSight). If you know how to build models or write code, that’s awesome. If not, we will help you learn it.Working at Capital One.Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station. Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life. We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process. Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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