Director of Operations – FinTech / Wealth Management Location: Downtown Toronto Work Model: Hybrid
OverviewThe Operations Director will lead the delivery and day-to-day execution of the Digital Wealth Platform in Canada, in line with the Group’s overall strategy.
This role bridges business, technology, and regulatory requirements to ensure the platform is delivered effectively and continues to evolve for the Canadian market. You’ll translate group strategy into practical execution, while maintaining alignment with HQ standards, controls, and objectives.
This is an exciting opportunity to join an international organization that blends the stability of a global enterprise with the agility and innovation of a startup culture. You’ll collaborate with top professionals worldwide and play a key role in delivering an outstanding client experience.
Core ResponsibilitiesAs Director of Operations, you will:Lead cross-functional teams across product, engineering, implementation, and client success, working closely with global stakeholders and teamsBuild stability and cohesion within a Canadian team that reports into an international functionMonitor KPIs, budgets, and delivery outcomes, with clear reporting to the CEO and global leadershipSupport the evolution of the Canadian offering by identifying risks and improvement opportunitiesDrive an agile, decentralized governance model while championing a strong, consistent culture in Canada
Qualifications:Diploma or degree in Finance, Business, Marketing, or a related field;5+ years of experience in a similar positionExperience within the financial services, fintech or wealth management industryExperience reporting to a headquarters outside CanadaProven experience translating strategy into execution within complex, multi-stakeholder, multi-cultural organizationsFamiliar with Canadian regulatory environments and experienced collaborating with risk, compliance, and control teams
What We Offer:Base Salary $175K – 195KPerformance bonusHealthcare benefitsFlexible hybrid work model
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