Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide.Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians, and our virtual practitioners provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.Working with public healthcare authorities and different communities across Canada, Teladoc Health offers a variety of mental health programs, offering tailored approaches that address an individual’s unique mental healthcare needs.Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.The Opportunity:We are currently seeking Registered Social Workers to join our Teladoc Health Canada Mental Health Care (MHC) program, available to Canadians through employee and insurance benefits covered by Teladoc.With Mental Health Care, individuals have easy access to quality care for a spectrum of mental health conditions, without the obstacles of conventional in-office options. The Therapist will apply their experience providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Patients can have virtual therapy sessions with provincially licensed therapists by phone or video, from wherever they feel most comfortable. They can conveniently connect and build ongoing relationships with mental health professionals of their choice, without the need to travel or wait at the provider’s office.The position is remote, you can add to your current clinical caseload or build an entire telemedicine mental health caseload depending on the provinces you are licensed in.By joining Teladoc, you will contribute to shaping the evolution of virtual care in Canada as an industry standard. With our emphasis on medical quality, Teladoc places tremendous focus and resources on clinical innovation, standards, and measurement to enable our providers to deliver the best outcome for every patient.Role and Responsibilities:Provide the best patient care for individuals via both video and phone interactionsAssess patients’ mental health concerns and perform psychotherapySupport our Mental Health Care and Employee & Family Assistance ProgramsMaintain complete clinical records in a timely mannerMaintain patient confidentiality and comply with all federal, provincial and territorial health information privacy lawsQualifications:Registered as a member in good standing with the appropriate College and eligible to provide the controlled act of psychotherapy as either a Registered Social Worker, Registered Occupational Therapist, Registered Psychotherapist (Quebec therapists must obtain a permit to practice psychotherapy through l’Ordre des psychologues du Québec).Master’s degree in relevant field with 3-5 years’ experience in providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Experience providing psychotherapeutic assessments and structured psychotherapy treatment for individuals presenting with a wide range of mental health conditionsAdditional training in the following therapeutic modalities: Cognitive Behavioural Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Therapy (ACT), Mindfulness Therapy, Motivational Interviewing (MI).Other therapeutic modalities are an assetExperience providing services via information and communication technology (e.g. telehealth/telemedicine) preferredBilingual: French/English is required (basic English).Why join our Teladoc Health team?Impactful, Connected Healthcare: Support Canadians across the country including within rural regions and provincial health systems, at no cost to patients.Focus on Quality & Safety: A dedicated Quality team to keep abreast of all provincial standards, and maintain excellent patient satisfaction.Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada that thrives on engagement, learning and growth.Flexible Practice: Work from the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.Expand your care coverage: Opportunity to expand your care coverage across Canada.Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.Full Training provided: A dedicated Clinical Education and Training team to guide you through full training before taking your first consultation.Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at: Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at çais:
L’équipe de santé mentale de Teladoc Health, composée de thérapeutes, psychiatres et psychologues autorisés au Canada, s’agrandit. Nous offrons actuellement des opportunités passionnantes pour les praticiens en santé mentale qui aiment prendre soin des gens et souhaitent se joindre à notre équipe pour travailler à distance, contribuant ainsi à façonner l’avenir des soins de santé à l’échelle nationale.Au service de plus de 9 millions de Canadiens depuis plus de 20 ans, Teladoc Health est le leader mondial des soins virtuels, opérant dans 175 pays. Notre vision : créer un monde où les soins de santé de qualité sont toujours à portée de main. Nous sommes déterminés à soigner les Canadiens, grâce à des praticiens virtuels qui fournissent des soins de santé dans plusieurs domaines, incluant des services généraux de télésanté, des services de santé mentale et des services médicaux spécialisés.En collaboration avec les autorités de santé publique et différentes communautés dans l’ensemble du Canada, Teladoc Health propose divers programmes de santé mentale offrant des approches personnalisées qui répondent aux besoins uniques d’une personne en matière de soins de santé mentale.Les piliers essentiels de notre mission incluent l’engagement des cliniciens, la qualité clinique, la sécurité des patients et l’innovation en matière de soins de santé. Nous nous efforçons de mettre en place des soins efficaces et connectés dans tout le pays.L’opportunité : Nous recherchons actuellement des travailleurs social autorisé pour se joindre à notre programme de soins de santé mentale (SSM) Teladoc Health Canada, accessible aux Canadiens par l’intermédiaire des prestations d’assurances couvertes par Teladoc.Grâce à ce service, les personnes ont facilement accès à des soins de qualité qui couvrent les problèmes de santé mentale, sans les obstacles que posent les options traditionnelles en cabinet. Le thérapeute appliquera son expérience en fournissant un traitement fondé sur des preuves par l’intermédiaire de thérapies cognitivo-comportementales, thérapies expérientielles et humanistes, thérapies psychodynamiques, thérapies somatiques et d’approches thérapeutiques systémiques et collaboratives.Les patients peuvent assister à des séances de thérapie virtuelle avec des thérapeutes autorisés par la province, par téléphone ou par vidéo, de l’endroit où ils se sentent les plus à l’aise. Ils peuvent se connecter et établir des relations continues avec les professionnels de la santé mentale de leur choix, sans avoir à se déplacer ou à attendre au cabinet du prestataire.Ce poste à distance s’adapte à votre charge clinique actuelle ou peut constituer une activité clinique complète selon les provinces où vous êtes autorisé à pratiquer.En vous joignant à Teladoc Health, vous contribuerez à façonner l’évolution des soins virtuels au Canada en tant que norme de l’industrie. En mettant l’accent sur la qualité médicale, Teladoc accorde une attention particulière et des ressources considérables à l’innovation clinique, aux normes et aux indicateurs, afin de permettre à ses prestataires d’obtenir les meilleurs résultats pour chaque patient.Rôle et responsabilités : Fournir aux membres de Teladoc Health les meilleurs soins virtuels possible par le biais d’interactions vidéo et téléphoniques.Évaluer les problèmes de santé mentale des patients et offrir des psychothérapies.Soutenir nos programmes de soins de santé mentale et d’aide aux employés et aux familles.Tenir à jour des dossiers cliniques complets dans les délais impartis.Maintenir la confidentialité des patients et vous conformer à toutes les lois fédérales, provinciales et territoriales relatives à la protection des renseignements personnels.Qualification professionnelle : Être membre en règle de l’Ordre professionnel approprié et habilité à exercer la psychothérapie, une activité réservée, en tant que travailleur social autorisé, ergothérapeute autorisé ou psychothérapeute autorisé (les thérapeutes du Québec doivent obtenir un permis d’exercer la psychothérapie auprès de l’Ordre des psychologues du Québec).Diplôme de maîtrise dans un domaine pertinent avec 3 à 5 ans d’expérience dans la prestation de traitements fondés sur des données probantes par l’intermédiaire de thérapies cognitivo-comportementales, de thérapies expérientielles et humanistes, de thérapies psychodynamiques, de thérapies somatiques et d’approches thérapeutiques systémiques et collaboratives.Expérience de l’évaluation psychothérapeutique et du traitement psychothérapeutique structuré de personnes présentant un large éventail de problèmes de santé mentale.Formation complémentaire dans les modalités thérapeutiques suivantes : Thérapie cognitivo-comportementale (TCC), thérapie comportementale dialectique (TCD), thérapie d’acceptation et d’engagement (TAE), thérapie de la pleine conscience, entretien motivationnel (EM).La connaissance d’autres modalités thérapeutiques est un atout.Expérience en prestation de services par l’intermédiaire des technologies de l’information et de la communication (par exemple, télésanté/télémédecine) souhaitée.Bilingue : Le bilinguisme (français et anglais) est exigé (anglais élémentaire).Pourquoi vous joindre à l’équipe de Teladoc Health? Des soins de santé efficaces et connectés : Soutenir les Canadiens dans tout le pays, y compris dans les régions rurales et dans le cadre des systèmes de santé provinciaux, sans frais pour les patients.L’accent est mis sur la qualité et la sécurité : Une équipe de qualité et dévouée qui se tient au courant de toutes les normes provinciales et qui maintient un excellent niveau de satisfaction des patients.Réseau offrant collaboration et soutien : Faites partie d’une équipe interdisciplinaire diversifiée, dont les membres sont présents dans tout le Canada et s’épanouissent grâce à l’engagement, à l’apprentissage et à la croissance.Pratique souple : Travaillez depuis le confort de votre domicile, avec la souplesse de créer votre propre emploi du temps à l’avance et de maintenir l’équilibre entre vie professionnelle et vie privée que vous méritez.Élargissez votre couverture de soins : Possibilité d’étendre la couverture de vos soins à l’ensemble du Canada.Rémunération concurrentielle : Nous restons toujours concurrentiels sur le marché et le paiement est simple – pas de frais généraux ni de facturation.Formation complète fournie : Une équipe dédiée à l’enseignement clinique et à la formation pour vous guider grâce à une formation complète avant d’offrir votre première consultation.Soutien administratif complet : Une équipe dédiée à la liaison avec les prestataires, qui vous guide pour tout ce qui concerne l’informatique, la programmation, le paiement et les autres tâches administratives, afin que vous puissiez vous concentrer sur ce qui compte le plus : des soins de qualité pour les patients.Vous souhaitez en savoir plus? Pas de CV, pas de problème. Notre équipe de direction médicale sera heureuse de discuter avec vous! Un membre attitré de l’équipe vous guidera à chaque étape du processus. Pour planifier une courte discussion préliminaire, veuillez nous écrire à l’adresse suivante : Teladoc Health, nous valorisons la diversité et l’unicité de chacun. Nous sommes fiers d’être un employeur qui favorise l’égalité des chances et soutient des pratiques inclusives. Nous nous engageons à offrir des opportunités d’emploi sans distinction de race, couleur, origine, religion, sexe, nationalité, orientation sexuelle, âge, citoyenneté, état civil, handicap, identité de genre ou statut d’ancien combattant.Nous nous efforçons de créer un environnement de travail inclusif et accessible, où chaque employé et client se sent valorisé, respecté et soutenu. Notre objectif est d’avoir des équipes de travail qui reflètent la diversité de nos clients et des communautés où nous vivons et travaillons. Si vous avez besoin d’aménagements spécifiques à toute étape du processus de recrutement ou d’entrevue (par exemple, des documents dans un format accessible, des salles de réunion adaptées ou toute autre mesure), veuillez nous contacter à l’adresse : :
(This is a 100% remote position - the full flexibility to work from home)
Teladoc Health Canada has exciting opportunities for Canadian licensed physicians across primary care, acute care, and many areas of specialty care, to join a rapidly growing Canadian team of virtual practitioners to help shape the future of healthcare from coast to coast.
Provinces across Canada are engaging in dialogue and asking for support as our health system faces an emergency and primary care crisis. Teladoc Health is increasingly being asked to support provincially funded care delivery and as such is further building up clinical teams across the country.
Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians and our virtual physicians provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.
Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.
The Opportunity:
Teladoc Health Canada is looking for Hospitalists to join our clinical team as we grow rapidly across the country with a special focus on scaling up our Teladoc Acute Care Team (ACT). This is an opportunity to support patients in their own communities with quality healthcare and to add capacity to existing systems.
Currently, Teladoc partners provincially to offer publicly funded services in an integrated manner, such as through our recent work supporting primary and emergency care in Newfoundland and Labrador. In such settings, we are intent on delivering a first point of contact to comprehensive, coordinated, and continuous patient care, helping provinces integrate and expand their virtual primary care & acute care visions.
The Hospitalist works collaboratively with onsite nurses and other clinicians to treat patients via Teladoc Health remote devices. The technology features a high-definition camera to recreate a doctor-patient experience when conducting virtual visual examinations, a four-speaker audio system for clear dialogue, and the ability to connect to peripherals which facilitate virtual assessments, such as stethoscopes, otoscopes, and hand-held exam cameras.
Role and Responsibilities:
Join a team of Hospitalists working with onsite clinicians to bring additional support to general wards virtually Receive handover from prior medical team Formulate plan for the shift, distributing cases between in-person and remote physicians Coordinate with nursing team to prioritize patients for the day Round on designated in-patients with nursing staff (in-person and remote) Evaluate, diagnose, and treat patients according to presentation and needs Order/coordinate with nursing team for labs and imaging and review results Escalate cases as required to designated shift leader and/or Teladoc medical leadership team Respond to lab and imaging results or other issues that arise through day Participate in additional huddles and interdisciplinary rounds, as needed Effective handover to next team Collaborate with medical, nursing and management teams on site and remotely Advance relationship-based culture across team (physicians, nurses, allied, managers) Support team members across programs in other duties, as reasonably requested
Qualifications:
Ideally +3 years of direct clinical experience as a Hospitalist Physician (will consider +1 year of direct clinical experience) with history of strong clinical performance Current and unrestricted registration as a Physician in Canada (in good standing), and must be actively registered with CPSBC Must have CCFP designation Experience and demonstrated success working with diverse clinical care team members Experience working in the digital health sector preferred Must be currently residing in BC province A passion for high-quality and safe medical care Proficiency with electronic medical records and information technology
Why join Teladoc Health Canada?
Impactful, Connected Healthcare: Support Canadians across the country including within rural regions & provincial health systems, at no cost to patients.
Focus on Quality & Safety: A dedicated Quality team to keep abreast with all provincial standards, and maintaining the highest excellence on patient satisfaction.
Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada, that thrives on engagement, learning and growth.
Flexible Practice: Working at the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.
Expand your care coverage: Opportunity to expand your care coverage across Canada with multiple cross-licensing opportunities.
Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.
Full Training provided: A dedicated Clinical Education & Training team to guide you through full training before taking your first consultation.
Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.
Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at:
At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at
Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide.Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians, and our virtual practitioners provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.Working with public healthcare authorities and different communities across Canada, Teladoc Health offers a variety of mental health programs, offering tailored approaches that address an individual’s unique mental healthcare needs.Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.The Opportunity:We are currently seeking Registered Social Workers to join our Teladoc Health Canada Mental Health Care (MHC) program, available to Canadians through employee and insurance benefits covered by Teladoc.With Mental Health Care, individuals have easy access to quality care for a spectrum of mental health conditions, without the obstacles of conventional in-office options. The Therapist will apply their experience providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Patients can have virtual therapy sessions with provincially licensed therapists by phone or video, from wherever they feel most comfortable. They can conveniently connect and build ongoing relationships with mental health professionals of their choice, without the need to travel or wait at the provider’s office.The position is remote, you can add to your current clinical caseload or build an entire telemedicine mental health caseload depending on the provinces you are licensed in.By joining Teladoc, you will contribute to shaping the evolution of virtual care in Canada as an industry standard. With our emphasis on medical quality, Teladoc places tremendous focus and resources on clinical innovation, standards, and measurement to enable our providers to deliver the best outcome for every patient.Role and Responsibilities:Provide the best patient care for individuals via both video and phone interactionsAssess patients’ mental health concerns and perform psychotherapySupport our Mental Health Care and Employee & Family Assistance ProgramsMaintain complete clinical records in a timely mannerMaintain patient confidentiality and comply with all federal, provincial and territorial health information privacy lawsQualifications:Registered as a member in good standing with the appropriate College and eligible to provide the controlled act of psychotherapy as either a Registered Social Worker, Registered Occupational Therapist, Registered Psychotherapist (Quebec therapists must obtain a permit to practice psychotherapy through l’Ordre des psychologues du Québec).Master’s degree in relevant field with 3-5 years’ experience in providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Experience providing psychotherapeutic assessments and structured psychotherapy treatment for individuals presenting with a wide range of mental health conditionsAdditional training in the following therapeutic modalities: Cognitive Behavioural Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Therapy (ACT), Mindfulness Therapy, Motivational Interviewing (MI).Other therapeutic modalities are an assetExperience providing services via information and communication technology (e.g. telehealth/telemedicine) preferredBilingual: French/English is required (basic English).Why join our Teladoc Health team?Impactful, Connected Healthcare: Support Canadians across the country including within rural regions and provincial health systems, at no cost to patients.Focus on Quality & Safety: A dedicated Quality team to keep abreast of all provincial standards, and maintain excellent patient satisfaction.Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada that thrives on engagement, learning and growth.Flexible Practice: Work from the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.Expand your care coverage: Opportunity to expand your care coverage across Canada.Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.Full Training provided: A dedicated Clinical Education and Training team to guide you through full training before taking your first consultation.Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at: Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at çais:
Our Mental Health team at Teladoc Health, comprised of Canadian licensed therapists, psychiatrists and psychologists is growing. We currently have exciting opportunities for mental health practitioners who are passionate about taking care of people to join us to work virtually, and help shape the future of healthcare nation-wide.Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians, and our virtual practitioners provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.Working with public healthcare authorities and different communities across Canada, Teladoc Health offers a variety of mental health programs, offering tailored approaches that address an individual’s unique mental healthcare needs.Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.The Opportunity:We are currently seeking Registered Social Workers to join our Teladoc Health Canada Mental Health Care (MHC) program, available to Canadians through employee and insurance benefits covered by Teladoc.With Mental Health Care, individuals have easy access to quality care for a spectrum of mental health conditions, without the obstacles of conventional in-office options. The Therapist will apply their experience providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Patients can have virtual therapy sessions with provincially licensed therapists by phone or video, from wherever they feel most comfortable. They can conveniently connect and build ongoing relationships with mental health professionals of their choice, without the need to travel or wait at the provider’s office.The position is remote, you can add to your current clinical caseload or build an entire telemedicine mental health caseload depending on the provinces you are licensed in.By joining Teladoc, you will contribute to shaping the evolution of virtual care in Canada as an industry standard. With our emphasis on medical quality, Teladoc places tremendous focus and resources on clinical innovation, standards, and measurement to enable our providers to deliver the best outcome for every patient.Role and Responsibilities:Provide the best patient care for individuals via both video and phone interactionsAssess patients’ mental health concerns and perform psychotherapySupport our Mental Health Care and Employee & Family Assistance ProgramsMaintain complete clinical records in a timely mannerMaintain patient confidentiality and comply with all federal, provincial and territorial health information privacy lawsQualifications:Registered as a member in good standing with the appropriate College and eligible to provide the controlled act of psychotherapy as either a Registered Social Worker, Registered Occupational Therapist, Registered Psychotherapist (Quebec therapists must obtain a permit to practice psychotherapy through l’Ordre des psychologues du Québec).Master’s degree in relevant field with 3-5 years’ experience in providing evidence-based treatment through cognitive and behavioural therapies, experiential and humanistic therapies, psychodynamic therapies, somatic therapies and systemic, and collaborative therapeutic approaches.Experience providing psychotherapeutic assessments and structured psychotherapy treatment for individuals presenting with a wide range of mental health conditionsAdditional training in the following therapeutic modalities: Cognitive Behavioural Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Therapy (ACT), Mindfulness Therapy, Motivational Interviewing (MI).Other therapeutic modalities are an assetExperience providing services via information and communication technology (e.g. telehealth/telemedicine) preferredBilingual: French/English is required (basic English).Why join our Teladoc Health team?Impactful, Connected Healthcare: Support Canadians across the country including within rural regions and provincial health systems, at no cost to patients.Focus on Quality & Safety: A dedicated Quality team to keep abreast of all provincial standards, and maintain excellent patient satisfaction.Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada that thrives on engagement, learning and growth.Flexible Practice: Work from the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.Expand your care coverage: Opportunity to expand your care coverage across Canada.Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.Full Training provided: A dedicated Clinical Education and Training team to guide you through full training before taking your first consultation.Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at: Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at çais:
(This is a 100% remote position - the full flexibility to work from home)Teladoc Health Canada has exciting opportunities for Canadian licensed physicians across primary care, acute care, and many areas of specialty care, to join a rapidly growing Canadian team of virtual practitioners to help shape the future of healthcare from coast to coast.Provinces across Canada are engaging in dialogue and asking for support as our health system faces an emergency and primary care crisis. Teladoc Health is increasingly being asked to support provincially funded care delivery and as such is further building up clinical teams across the country.Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians and our virtual physicians provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.The Opportunity:Teladoc Health Canada is looking for Hospitalists to join our clinical team as we grow rapidly across the country with a special focus on scaling up our Teladoc Acute Care Team (ACT). This is an opportunity to support patients in their own communities with quality healthcare and to add capacity to existing systems.Currently, Teladoc partners provincially to offer publicly funded services in an integrated manner, such as through our recent work supporting primary and emergency care in Newfoundland and Labrador. In such settings, we are intent on delivering a first point of contact to comprehensive, coordinated, and continuous patient care, helping provinces integrate and expand their virtual primary care & acute care visions.The Hospitalist works collaboratively with onsite nurses and other clinicians to treat patients via Teladoc Health remote devices. The technology features a high-definition camera to recreate a doctor-patient experience when conducting virtual visual examinations, a four-speaker audio system for clear dialogue, and the ability to connect to peripherals which facilitate virtual assessments, such as stethoscopes, otoscopes, and hand-held exam cameras.Role and Responsibilities:Join a team of Hospitalists working with onsite clinicians to bring additional support to general wards virtuallyReceive handover from prior medical teamFormulate plan for the shift, distributing cases between in-person and remote physiciansCoordinate with nursing team to prioritize patients for the dayRound on designated in-patients with nursing staff (in-person and remote)Evaluate, diagnose, and treat patients according to presentation and needsOrder/coordinate with nursing team for labs and imaging and review resultsEscalate cases as required to designated shift leader and/or Teladoc medical leadership teamRespond to lab and imaging results or other issues that arise through dayParticipate in additional huddles and interdisciplinary rounds, as neededEffective handover to next teamCollaborate with medical, nursing and management teams on site and remotelyAdvance relationship-based culture across team (physicians, nurses, allied, managers)Support team members across programs in other duties, as reasonably requestedQualifications:Ideally +3 years of direct clinical experience as a Hospitalist Physician (will consider +1 year of direct clinical experience) with history of strong clinical performanceCurrent and unrestricted registration as a Physician in Canada (in good standing), and must be actively registered with CPSBCMust have CCFP designationExperience and demonstrated success working with diverse clinical care team membersExperience working in the digital health sector preferredMust be currently residing in BC provinceA passion for high-quality and safe medical careProficiency with electronic medical records and information technologyWhy join Teladoc Health Canada?Impactful, Connected Healthcare: Support Canadians across the country including within rural regions & provincial health systems, at no cost to patients.Focus on Quality & Safety: A dedicated Quality team to keep abreast with all provincial standards, and maintaining the highest excellence on patient satisfaction.Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada, that thrives on engagement, learning and growth.Flexible Practice: Working at the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.Expand your care coverage: Opportunity to expand your care coverage across Canada with multiple cross-licensing opportunities.Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.Full Training provided: A dedicated Clinical Education & Training team to guide you through full training before taking your first consultation.Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at: Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at
L’équipe de santé mentale de Teladoc Health, composée de thérapeutes, psychiatres et psychologues autorisés au Canada, s’agrandit. Nous offrons actuellement des opportunités passionnantes pour les praticiens en santé mentale qui aiment prendre soin des gens et souhaitent se joindre à notre équipe pour travailler à distance, contribuant ainsi à façonner l’avenir des soins de santé à l’échelle nationale.Au service de plus de 9 millions de Canadiens depuis plus de 20 ans, Teladoc Health est le leader mondial des soins virtuels, opérant dans 175 pays. Notre vision : créer un monde où les soins de santé de qualité sont toujours à portée de main. Nous sommes déterminés à soigner les Canadiens, grâce à des praticiens virtuels qui fournissent des soins de santé dans plusieurs domaines, incluant des services généraux de télésanté, des services de santé mentale et des services médicaux spécialisés.En collaboration avec les autorités de santé publique et différentes communautés dans l’ensemble du Canada, Teladoc Health propose divers programmes de santé mentale offrant des approches personnalisées qui répondent aux besoins uniques d’une personne en matière de soins de santé mentale.Les piliers essentiels de notre mission incluent l’engagement des cliniciens, la qualité clinique, la sécurité des patients et l’innovation en matière de soins de santé. Nous nous efforçons de mettre en place des soins efficaces et connectés dans tout le pays.L’opportunité : Nous recherchons actuellement des travailleurs social autorisé pour se joindre à notre programme de soins de santé mentale (SSM) Teladoc Health Canada, accessible aux Canadiens par l’intermédiaire des prestations d’assurances couvertes par Teladoc.Grâce à ce service, les personnes ont facilement accès à des soins de qualité qui couvrent les problèmes de santé mentale, sans les obstacles que posent les options traditionnelles en cabinet. Le thérapeute appliquera son expérience en fournissant un traitement fondé sur des preuves par l’intermédiaire de thérapies cognitivo-comportementales, thérapies expérientielles et humanistes, thérapies psychodynamiques, thérapies somatiques et d’approches thérapeutiques systémiques et collaboratives.Les patients peuvent assister à des séances de thérapie virtuelle avec des thérapeutes autorisés par la province, par téléphone ou par vidéo, de l’endroit où ils se sentent les plus à l’aise. Ils peuvent se connecter et établir des relations continues avec les professionnels de la santé mentale de leur choix, sans avoir à se déplacer ou à attendre au cabinet du prestataire.Ce poste à distance s’adapte à votre charge clinique actuelle ou peut constituer une activité clinique complète selon les provinces où vous êtes autorisé à pratiquer.En vous joignant à Teladoc Health, vous contribuerez à façonner l’évolution des soins virtuels au Canada en tant que norme de l’industrie. En mettant l’accent sur la qualité médicale, Teladoc accorde une attention particulière et des ressources considérables à l’innovation clinique, aux normes et aux indicateurs, afin de permettre à ses prestataires d’obtenir les meilleurs résultats pour chaque patient.Rôle et responsabilités : Fournir aux membres de Teladoc Health les meilleurs soins virtuels possible par le biais d’interactions vidéo et téléphoniques.Évaluer les problèmes de santé mentale des patients et offrir des psychothérapies.Soutenir nos programmes de soins de santé mentale et d’aide aux employés et aux familles.Tenir à jour des dossiers cliniques complets dans les délais impartis.Maintenir la confidentialité des patients et vous conformer à toutes les lois fédérales, provinciales et territoriales relatives à la protection des renseignements personnels.Qualification professionnelle : Être membre en règle de l’Ordre professionnel approprié et habilité à exercer la psychothérapie, une activité réservée, en tant que travailleur social autorisé, ergothérapeute autorisé ou psychothérapeute autorisé (les thérapeutes du Québec doivent obtenir un permis d’exercer la psychothérapie auprès de l’Ordre des psychologues du Québec).Diplôme de maîtrise dans un domaine pertinent avec 3 à 5 ans d’expérience dans la prestation de traitements fondés sur des données probantes par l’intermédiaire de thérapies cognitivo-comportementales, de thérapies expérientielles et humanistes, de thérapies psychodynamiques, de thérapies somatiques et d’approches thérapeutiques systémiques et collaboratives.Expérience de l’évaluation psychothérapeutique et du traitement psychothérapeutique structuré de personnes présentant un large éventail de problèmes de santé mentale.Formation complémentaire dans les modalités thérapeutiques suivantes : Thérapie cognitivo-comportementale (TCC), thérapie comportementale dialectique (TCD), thérapie d’acceptation et d’engagement (TAE), thérapie de la pleine conscience, entretien motivationnel (EM).La connaissance d’autres modalités thérapeutiques est un atout.Expérience en prestation de services par l’intermédiaire des technologies de l’information et de la communication (par exemple, télésanté/télémédecine) souhaitée.Bilingue : Le bilinguisme (français et anglais) est exigé (anglais élémentaire).Pourquoi vous joindre à l’équipe de Teladoc Health? Des soins de santé efficaces et connectés : Soutenir les Canadiens dans tout le pays, y compris dans les régions rurales et dans le cadre des systèmes de santé provinciaux, sans frais pour les patients.L’accent est mis sur la qualité et la sécurité : Une équipe de qualité et dévouée qui se tient au courant de toutes les normes provinciales et qui maintient un excellent niveau de satisfaction des patients.Réseau offrant collaboration et soutien : Faites partie d’une équipe interdisciplinaire diversifiée, dont les membres sont présents dans tout le Canada et s’épanouissent grâce à l’engagement, à l’apprentissage et à la croissance.Pratique souple : Travaillez depuis le confort de votre domicile, avec la souplesse de créer votre propre emploi du temps à l’avance et de maintenir l’équilibre entre vie professionnelle et vie privée que vous méritez.Élargissez votre couverture de soins : Possibilité d’étendre la couverture de vos soins à l’ensemble du Canada.Rémunération concurrentielle : Nous restons toujours concurrentiels sur le marché et le paiement est simple – pas de frais généraux ni de facturation.Formation complète fournie : Une équipe dédiée à l’enseignement clinique et à la formation pour vous guider grâce à une formation complète avant d’offrir votre première consultation.Soutien administratif complet : Une équipe dédiée à la liaison avec les prestataires, qui vous guide pour tout ce qui concerne l’informatique, la programmation, le paiement et les autres tâches administratives, afin que vous puissiez vous concentrer sur ce qui compte le plus : des soins de qualité pour les patients.Vous souhaitez en savoir plus? Pas de CV, pas de problème. Notre équipe de direction médicale sera heureuse de discuter avec vous! Un membre attitré de l’équipe vous guidera à chaque étape du processus. Pour planifier une courte discussion préliminaire, veuillez nous écrire à l’adresse suivante : Teladoc Health, nous valorisons la diversité et l’unicité de chacun. Nous sommes fiers d’être un employeur qui favorise l’égalité des chances et soutient des pratiques inclusives. Nous nous engageons à offrir des opportunités d’emploi sans distinction de race, couleur, origine, religion, sexe, nationalité, orientation sexuelle, âge, citoyenneté, état civil, handicap, identité de genre ou statut d’ancien combattant.Nous nous efforçons de créer un environnement de travail inclusif et accessible, où chaque employé et client se sent valorisé, respecté et soutenu. Notre objectif est d’avoir des équipes de travail qui reflètent la diversité de nos clients et des communautés où nous vivons et travaillons. Si vous avez besoin d’aménagements spécifiques à toute étape du processus de recrutement ou d’entrevue (par exemple, des documents dans un format accessible, des salles de réunion adaptées ou toute autre mesure), veuillez nous contacter à l’adresse : :
(This is a 100% remote position - the full flexibility to work from home)Teladoc Health Canada has exciting opportunities for Canadian licensed physicians across primary care, acute care, and many areas of specialty care, to join a rapidly growing Canadian team of virtual practitioners to help shape the future of healthcare from coast to coast.Provinces across Canada are engaging in dialogue and asking for support as our health system faces an emergency and primary care crisis. Teladoc Health is increasingly being asked to support provincially funded care delivery and as such is further building up clinical teams across the country.Serving over 9 million Canadians for more than 20 years, Teladoc Health is the world leader in virtual care, operating in 175 countries, founded with the vision to create a world where great healthcare is always within reach. We are dedicated to caring for Canadians and our virtual physicians provide healthcare in several service areas, from general telehealth services and expert medical services to mental health services.Clinician engagement, clinical quality, patient safety and healthcare innovation are crucial pillars to our overall mission as we seek impactful and connected healthcare across the country.The Opportunity:Teladoc Health Canada is looking for Hospitalists to join our clinical team as we grow rapidly across the country with a special focus on scaling up our Teladoc Acute Care Team (ACT). This is an opportunity to support patients in their own communities with quality healthcare and to add capacity to existing systems.Currently, Teladoc partners provincially to offer publicly funded services in an integrated manner, such as through our recent work supporting primary and emergency care in Newfoundland and Labrador. In such settings, we are intent on delivering a first point of contact to comprehensive, coordinated, and continuous patient care, helping provinces integrate and expand their virtual primary care & acute care visions.The Hospitalist works collaboratively with onsite nurses and other clinicians to treat patients via Teladoc Health remote devices. The technology features a high-definition camera to recreate a doctor-patient experience when conducting virtual visual examinations, a four-speaker audio system for clear dialogue, and the ability to connect to peripherals which facilitate virtual assessments, such as stethoscopes, otoscopes, and hand-held exam cameras.Role and Responsibilities:Join a team of Hospitalists working with onsite clinicians to bring additional support to general wards virtuallyReceive handover from prior medical teamFormulate plan for the shift, distributing cases between in-person and remote physiciansCoordinate with nursing team to prioritize patients for the dayRound on designated in-patients with nursing staff (in-person and remote)Evaluate, diagnose, and treat patients according to presentation and needsOrder/coordinate with nursing team for labs and imaging and review resultsEscalate cases as required to designated shift leader and/or Teladoc medical leadership teamRespond to lab and imaging results or other issues that arise through dayParticipate in additional huddles and interdisciplinary rounds, as neededEffective handover to next teamCollaborate with medical, nursing and management teams on site and remotelyAdvance relationship-based culture across team (physicians, nurses, allied, managers)Support team members across programs in other duties, as reasonably requestedQualifications:Ideally +3 years of direct clinical experience as a Hospitalist Physician (will consider +1 year of direct clinical experience) with history of strong clinical performanceCurrent and unrestricted registration as a Physician in Canada (in good standing), and must be actively registered with CPSBCMust have CCFP designationExperience and demonstrated success working with diverse clinical care team membersExperience working in the digital health sector preferredMust be currently residing in BC provinceA passion for high-quality and safe medical careProficiency with electronic medical records and information technologyWhy join Teladoc Health Canada?Impactful, Connected Healthcare: Support Canadians across the country including within rural regions & provincial health systems, at no cost to patients.Focus on Quality & Safety: A dedicated Quality team to keep abreast with all provincial standards, and maintaining the highest excellence on patient satisfaction.Collaborative, Supportive Network: Be a part of a diverse interdisciplinary team across Canada, that thrives on engagement, learning and growth.Flexible Practice: Working at the comfort of your home, with the flexibility to create your own schedule in advance and maintain the work-life balance you deserve.Expand your care coverage: Opportunity to expand your care coverage across Canada with multiple cross-licensing opportunities.Competitive compensation: We always remain competitive in the market, and payment is simple – no overhead and no invoicing required.Full Training provided: A dedicated Clinical Education & Training team to guide you through full training before taking your first consultation.Full administrative support: A dedicated Provider Liaison team to guide you through all things related to IT, scheduling, payment, and other administrative tasks, so that you can focus on what matters most: Quality patient care.Want to learn more? No resume; no problem – Our Medical Leadership team is ready to chat! A dedicated team member will guide you throughout each step of the process. Let's connect & set up a brief intro chat, please email us at: Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at
About Us:Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.Position Summary:The Mental Health Member Advocate is a key player on a cross-functional team comprised of medical coordinators and regulated healthcare professionals such as nurses, social workers, occupational therapists, psychiatrists, and psychologists that is responsible for the delivery of clinical support and case management for members with mental health challenges and/or related symptoms. The Mental Health Member Advocate will ensure clinical quality and the highest level of member satisfaction while working directly with the member to implement and measure progress against action plans.Essential Duties and Responsibilities:Serve as the case manager for members during their Mental Health program participation, ensuring the highest possible member experience and proactive communication on case progression and next steps.Obtain a comprehensive health history by leading members through an intake assessment to capture all relevant data about their current condition and health history using a bio-psycho-social model.Contribute to completing outcome measures and assessment questionnaires such as assessment inventories/tests as directed by psychology and psychiatry experts on Teladoc’s team.Facilitate expedited procurement of member medical records.Schedule treatment action plan report discussions between members and Teladoc clinicians.Assist members to implement treatment, identifying best path to care as recommended in expert action plan report.Provide technical and case support to Teladoc clinicians.Meet defined service level standards for case progression, overall quality, and member satisfaction.Ensure compliance with privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and Personal Health Information Protection Act (PHIPA).Utilize technology to ensure case coordination and integrity of information documenting all internal and external communications (verbal and written)Provide training and education to members, third party and internal partners on a variety of subjects, from administrative tasks such as how to use video conferencing tools to more in-depth topics, such as how the Mental Health program works.Assist in building the company’s network of quality mental health community resources and partners.Liaise with third party partners to ensure a seamless case management process with measurable outcomes and metrics.Perform other duties, as directed.The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.Qualifications Expected for this position:Experience working in the mental/behavioral health field and knowledge of the mental health system.Demonstrated knowledge of relevant policies and legislation surrounding mental health.Overall expert knowledge of mental health and addiction services.Knowledge and experience in both physical and mental health, bio-psycho-social model, determinants of health, mood disorders and respective treatment plans, prevention and functional aspects of disability, assessment methods and techniques.Advanced assessment and diagnostic reasoning skills.Proven ability to work effectively as part of a multidisciplinary team and demonstrate competence in performance of the facilitator/care coordinator role, case management, clinical assessment and intervention and documentation of care.Proficiency in report writing and ability to summarize and synthesize reports.Exceptional networker or resourceful researcher (i.e. identifying partners, providers, etc.).Demonstrated ability to manage cases and multiple projects in parallel.Proven excellent interpersonal skills and effective oral/written communication skills.Demonstrated excellent organizational, problem-solving, decision-making, conflict resolution and critical thinking abilities.Ability to work independently but recognize when escalation is warranted.Ability to adapt to a fast-paced work environment in a growing company with expanding service lines and client base.Competent using office productivity software (Microsoft Excel, Word, Outlook, PowerPoint, Adobe Acrobat), EMR’s and browser-based software applications to search for information and enter data.Required license or credential needed to perform job:Bilingual fluency (both written and verbal) in English & French is an assetBachelor’s/ Master’s Degree of Social Work/Nursing/Occupational Therapy is required and in good standing with governing college.5+ years’ experience in a professional office environment required; hospital, physician practice, or other medical environment preferred.
About Us:Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.Position Summary:The Mental Health Member Advocate is a key player on a cross-functional team comprised of medical coordinators and regulated healthcare professionals such as nurses, social workers, occupational therapists, psychiatrists, and psychologists that is responsible for the delivery of clinical support and case management for members with mental health challenges and/or related symptoms. The Mental Health Member Advocate will ensure clinical quality and the highest level of member satisfaction while working directly with the member to implement and measure progress against action plans.Essential Duties and Responsibilities:Serve as the case manager for members during their Mental Health program participation, ensuring the highest possible member experience and proactive communication on case progression and next steps.Obtain a comprehensive health history by leading members through an intake assessment to capture all relevant data about their current condition and health history using a bio-psycho-social model.Contribute to completing outcome measures and assessment questionnaires such as assessment inventories/tests as directed by psychology and psychiatry experts on Teladoc’s team.Facilitate expedited procurement of member medical records.Schedule treatment action plan report discussions between members and Teladoc clinicians.Assist members to implement treatment, identifying best path to care as recommended in expert action plan report.Provide technical and case support to Teladoc clinicians.Meet defined service level standards for case progression, overall quality, and member satisfaction.Ensure compliance with privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and Personal Health Information Protection Act (PHIPA).Utilize technology to ensure case coordination and integrity of information documenting all internal and external communications (verbal and written)Provide training and education to members, third party and internal partners on a variety of subjects, from administrative tasks such as how to use video conferencing tools to more in-depth topics, such as how the Mental Health program works.Assist in building the company’s network of quality mental health community resources and partners.Liaise with third party partners to ensure a seamless case management process with measurable outcomes and metrics.Perform other duties, as directed.The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.Qualifications Expected for this position:Experience working in the mental/behavioral health field and knowledge of the mental health system.Demonstrated knowledge of relevant policies and legislation surrounding mental health.Overall expert knowledge of mental health and addiction services.Knowledge and experience in both physical and mental health, bio-psycho-social model, determinants of health, mood disorders and respective treatment plans, prevention and functional aspects of disability, assessment methods and techniques.Advanced assessment and diagnostic reasoning skills.Proven ability to work effectively as part of a multidisciplinary team and demonstrate competence in performance of the facilitator/care coordinator role, case management, clinical assessment and intervention and documentation of care.Proficiency in report writing and ability to summarize and synthesize reports.Exceptional networker or resourceful researcher (i.e. identifying partners, providers, etc.).Demonstrated ability to manage cases and multiple projects in parallel.Proven excellent interpersonal skills and effective oral/written communication skills.Demonstrated excellent organizational, problem-solving, decision-making, conflict resolution and critical thinking abilities.Ability to work independently but recognize when escalation is warranted.Ability to adapt to a fast-paced work environment in a growing company with expanding service lines and client base.Competent using office productivity software (Microsoft Excel, Word, Outlook, PowerPoint, Adobe Acrobat), EMR’s and browser-based software applications to search for information and enter data.Required license or credential needed to perform job:Bilingual fluency (both written and verbal) in English & French is an assetBachelor’s/ Master’s Degree of Social Work/Nursing/Occupational Therapy is required and in good standing with governing college.5+ years’ experience in a professional office environment required; hospital, physician practice, or other medical environment preferred.
