At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Expert, Technical Integration is responsible for the successful deployment of advanced telecommunications infrastructure, services, applications, and systems using automation frameworks, infrastructure as code and other Development Operations (DevOps) methodologies. The role ensures that all business requirements are met by team members and projects and contributes to the global evolution of CN's Information and Technology (I&T). Moreover, the incumbent ensures that the technology delivered is secure, reliable, available, resilient, performant, and aligned with safety standards as per business requirements.

Main Responsibilities
Technical Leadership

Lead Telecom integration activities during the planning, build and deploy phases, working closely with Project Managers to ensure successful deliveries

Contribute to solution designs by identifying the existing capabilities and sharing it with Solution and System Designers

Estimate the overall solution costs (e.g. Telecom, Signals and Communications (S&C), vendor, Infrastructure, Development) and share information with the Project Manager and stakeholders

Work with Project Managers during the planning phases and identify skillsets and challenges applicable to deployments

Lab-test new configurations and software as well as feed manufacturers to fix issues

Investigate incidents through root-cause analysis and propose solutions for remediation

Develop strong partnerships with Solution and System Designers to provide feedback on deployment challenges and gaps

Define processes and mechanisms to establish structured system deployment and integration

Provide technical guidance to Solution and Systems Specialists and expert advice to all stakeholders

Extend existing network automation frameworks to improve velocity of deployments as well as new version and feature testing

Technology Innovation Leadership

Collaborate with Expert Solution, System Designers, Integrators, and Architects to develop new solutions and expose them to stakeholders

Interact with vendors to address present and upcoming requirements

Explore advanced technologies with the potential to improve the efficiency, reliability and security of CN's Telecom infrastructure, applications, network technologies, and services

Access technical and deployment challenges continuously and report proposals to upper management

Lead Proof of Concept (POC) and Proof of Technology (POT) in Lab to test new solutions, configurations, and software

Investigate incidents through root-cause analysis and propose solutions for remediation

People Leadership

Engage and lead other technical teams to overview the success of the overall solution delivery

Provide guidance, training, documentation about the solution and on required deployment tasks to other integrators, testers and operation teams

Drive integration decisions that span multiple domains and teams

Perform upper management technical presentations

Support and supervise change controls done by less experienced team members

Leads activities to transfer new solutions to the Operational Support teams (T2C)

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

Requirements
Experience

Telecommunications Technology

Minimum 12 years of work experience in roles involving complex hardware and software systems as well as telecommunications technologies

Minimum 7 years of experience in technical leadership roles

o Experience in Internet Protocol (IP) and Multiprotocol Label Switching (MPLS) networking, data center network services, wide area networks (WAN) and software-defined wide area networks (SD-WAN), wired and wireless access technologies, high-availability systems and safety-critical systems, as well as firewalls and cybersecurity practices

o Experience with the architecture, design, and deployment of networks on Google Cloud Platform (GCP) or other cloud service providers

o Experience in virtualization and cloud technologies as well as automation, scripting and software development

Any experience for these above would be considered as an asset

Education/Certification/Designation

Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, a related field of study

Cisco certifications at the Associate, Professional, or Expert level, or equivalent certifications in telecommunications and related specialties

Competencies

Applies critical thinking

Knows the business and stays current on industry needs

Sets direction and inspires others

Communicates with impact

Collaborates with others and shares information

Identified needs and finds solutions to create value for all stakeholders

Technical Skills/Knowledge

Strong knowledge of processes, methodologies, tools and techniques, used for the integration and delivery of large-scale information technology systems, including Operational Technology (OT) systems

Comfortable working across all phases of the Software Development Lifecycle (SDLC) as it relates to network configuration and infrastructure as code, particularly using Terraform

Proficient in developing and automating solutions using Python, Ansible and Terraform

Knowledge of DevOps tools and technologies including Continuous Integration/Continuous Delivery (CI/CD) pipelines and Git version control system

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at .

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

CN is an equal opportunity employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.

Senior Manager, SAP FICO
Open to either Permanent Full Time OR Contract
Work Location: any "primary" location in Canada (Toronto, Montreal, Ottawa, Vancouver, Calgary etc.)
Working Model: Hybrid (1-2 days per week on site, subject to specific client requirements)
Benefits: Full benefits provided
Start Date: ASAP
This is a high-impact, client-facing Senior Manager position within SAP practice
We are looking for a Senior Manager specializing in SAP Finance/FICO who can own end-to-end delivery of SAP Finance workstreams.
The successful candidate must have deep hands-on experience with FI, CO, and Asset Accounting (nice to have), and a strong track record of full lifecycle implementations from project prep through go live.
This is a delivery-heavy leadership role - looking for someone who can guide clients through design, configuration, migration, and testing, while also contributing to business development efforts across ERP consulting portfolio.
Core Skills:
Expert in SAP FI + CO + Asset Accounting (nice to have)
Must have hands-on configuration and solutioning experience in:
FI (GL, AP, AR, Bank Accounting)
CO (Cost Center, Internal Orders, etc.)
SAP Asset Accounting - nice to have
Full Lifecycle SAP Project Implementation
SAP FICO & Asset Accounting E2E implementations (greenfield)
SAP S/4HANA implementation experience is HIGHLY preferred
Must have personally led all key phases of SAP Finance delivery including project preparation, business blueprint creation, configuration, data migration, testing, go-live & hypercare
Consulting Background with proven experience delivering SAP Finance solutions in a client-facing consulting role
Sales / Business Development experience
Must have supported or led pre-sales, proposals, or RFP responses
Comfortable working alongside partners and sales leaders to shape solutions and close deals
EXECUTIVE level communication & workstream leadership
This role is a SENIOR manager - so they must have the ability to lead client conversations, manage consultants, and drive results independently
Highly skilled in stakeholder & client alignment and escalation management
Nice to Have:
Experience in asset-intensive or regulated industries like Power & Utilities
Exposure to: Cost-of-Service accounting & SAC Planning, Group Reporting, Datasphere, Analysis for Office
Integration experience with: IS-U, PS, PM, MM, CS, EWM
Broader understanding of financial planning, capital budgeting, and asset lifecycle management
Contact Information: Lam Guan

Mainframe Developer
Contract Term: 6 months, renewable
Work Location: downtown Toronto, ON. Hybrid, 2 - 3 days a week onsite
Our client, a global leading IT company, is looking for a Mainframe Developer.
Required skills:
Good proficiency in Mainframe technologies and related tools like ISPW, XPEDITOR, ESP scheduling, SPUFI, STAR, Service now, etc.
Strong knowledge programming in Cobol, PL1, DB2.CICS and Jcl, experience in Eztrieve, FOCUS added an advantage.
Good to have domain experience in Canadian Mutual funds and Term investment process.
Ability to face new challenges and good problem-solving capabilities and implement new skills and knowledge at workplace efficiently.
Strong Technical, Analytical, Communication and Interpersonal skills.
Experience with collaborative development tools (JIRA, Confluence) will make an advance.
Working Knowledge on Water Fall and Agile methodologies, should have strong knowledge on all phases of SDLC life cycle.
Contact Information: Lam Guan

Job Title: Senior SAP APO-MII Consultant
Location: Onsite - Downtown Calgary, AB (5 days/week - Travel covered if not local)
Duration: 6 Months
Project: Client Go-Live Support (HyperCare Phase)
Start Date: ASAP
Job Description:
client is seeking a Senior SAP APO-MII Consultant to support its clients through the HyperCare phase of a critical SAP deployment. The consultant will play a pivotal role in ensuring the stability and performance of the APO-MII environment post go-live, supporting real-time operations and resolving issues in a fast-paced, production-driven setting. Key Responsibilities: Provide expert-level support for SAP APO and SAP MII systems during the HyperCare period Troubleshoot and resolve issues related to planning, scheduling, and manufacturing integration Collaborate with functional and technical teams to address critical incidents and performance concerns Interact with end-users and stakeholders to gather feedback and continuously improve system usability Create and update documentation as needed Ensure business continuity for manufacturing processes reliant on SAP APO-MII integration Required Skills & Experience: 8+ years of SAP consulting experience with deep expertise in SAP APO and SAP MII Experience supporting HyperCare or go-live stabilization activities Strong knowledge of scheduling , integration with shop floor systems , and real-time data handling Excellent troubleshooting , root-cause analysis , and problem-solving skills Proven experience working in industrial sectors - pulp & paper industry experience is ideal Strong consulting and communication skills to interact with both technical teams and business users French language skills are a strong asset Note: This is a 100% onsite role in Calgary. Travel and accommodation will be covered for non-local candidates.
Thank you,

We are looking for a content developer to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert understanding of chemistry- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Formulation Scientist, Development Chemist, Analytical Chemist, Chemical Engineer, Medicinal Chemist, Biochemist, Process Development Chemist.

Benefits:

This is a full-time or part-time REMOTE position
You'll be able to choose which projects you want to work on
You can work on your own schedule
Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities:

Give AI chatbots diverse and complex chemistry problems and evaluate their outputs
Evaluate the quality produced by AI models for correctness and performance

Qualifications:

A current, in progress, or completed Masters and/or PhD is preferred but not required
Fluency in English (native or bilingual level)
Detail-oriented
Proficient in chemistry and inductive/deductive reasoning, physical/temporal/ spatial reasoning

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.
Job Types: Full-time, Part-time

Pay: From $54.88 per hour

Expected hours: 1 - 40 per week

Work Location: Remote

We are looking for a content developer to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.

In this role you will need to hold an expert understanding of biology- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Microbiology, Cell Biology, Genetics, Physiology, Biochemistry, Molecular Biology, Biotechnology, Environmental Science.

Benefits:

This is a full-time or part-time REMOTE position
You'll be able to choose which projects you want to work on
You can work on your own schedule
Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities:

Give AI chatbots diverse and complex biology problems and evaluate their outputs
Evaluate the quality produced by AI models for correctness and performance

Qualifications:

A current, in progress, or completed Masters and/or PhD is preferred but not required
Fluency in English (native or bilingual level)
Detail-oriented
Proficient in biology and inductive/deductive reasoning, experimental design, data interpretation, and systems-level thinking.

Note: Payment is made via PayPal. We will never ask for any money from you.
Job Types: Full-time, Part-time

Pay: From $54.88 per hour

Expected hours: 1 - 40 per week

Work Location: Remote

Senior Network Support Engineer
Permanent, Full-time
Salary Range: $80,000 to $100,000
Location: Prince George, BC - Hybrid
As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale.
Key Responsibilities:
Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements.
Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle.
About Drax
Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to.
Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors.
The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer
Permanent, Full-time
Salary Range: $80,000 to $100,000
Location: Prince George, BC - Hybrid
As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale.
Key Responsibilities:
Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements.
Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle.
About Drax
Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to.
Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors.
The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer
Permanent, Full-time
Salary Range: $80,000 to $100,000
Location: Prince George, BC - Hybrid
As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale.
Key Responsibilities:
Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements.
Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle.
About Drax
Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to.
Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors.
The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer
Permanent, Full-time
Salary Range: $80,000 to $100,000
Location: Prince George, BC - Hybrid
As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale.
Key Responsibilities:
Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements.
Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle.
About Drax
Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to.
Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors.
The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer
Permanent, Full-time
Salary Range: $80,000 to $100,000
Location: Prince George, BC - Hybrid
As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale.
Key Responsibilities:
Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements.
Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle.
About Drax
Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future.
Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference.
Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights.
The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to.
Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors.
The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary NAM Product Management Analyst, Business Intelligence NAM Product Management Analyst, Business Intelligence
Overview:
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers.
Within the Services organization, this role supports the Business & Markets Insights (BMI) organization in North America. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This team is accountable for ensuring North America portfolio growth through thoughtful product road mapping, influencing product development, and partnering with our sales and Client Services teams to bring value added solutions to market.
Role:
This specific role will work on product management for our Business Intelligence products. Mastercard Business Intelligence provides customers with trusted data and expert insights to decode future trends, optimize portfolio strategies and make informed strategic decision for sustainable business growth. Specific product lines within BI include portfolio intelligence, market intelligence, consumer research, economic intelligence and payments learning.
Responsibilities for the role include:
• Develop go to market strategy for Business Intelligence products in the North American region
• Drive regional revenue targets and manage P&L of products, including coordinating a budget in the most effective way to deliver the expected value
• Represent/promote products across the region, building relationship with key sales and delivery stakeholders
• Support sales team as product specialists, providing sales enablement materials/trainings and support in client meetings when needed
• Work with marketing and engagement teams to communicate the value of products to clients and internal stakeholders and build engagement with the solutions
• Support global product development teams with concept and market tests, regional competitive analysis and research, customer interview/feedback
• Coordinate operational activities including billing, legal / compliance, salesforce revenue management, product performance reporting
• Support the launch of new products in the region as they are developed, end to end, from Studio process regional approvals to communication and marketing activities
All About You:
• Strong ability to understand and communicate product concept/value proposition
• Knowledge of product marketing
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams
• Demonstrated ability to build relationships and drive the conversation with senior executives
• Ability to think innovatively about solutions and develop a strategic vision for the products
• Willingness to take initiative and drive toward results
• Knowledge of the payments industry or related field a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Management Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences. The team is seeking a Senior Specialist, Product Management for the Data and Insights team will be responsible for:
Role
• Define the product vision, goals, and roadmap for data driven products
• Collaborate closely with business stakeholders to understand data needs, pain points, and goals.
• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines
• Gather requirements, translating business needs into data product specifications.
• Execute product roadmap collaborating within Agile principles managing the backlog and planning the iterations.
• Extract, organize and analyze data to identify areas of improvement and build a narrative.
• Partner with customer facing teams and confidently use the data to tell the story.
• Ensure that data products adhere to data governance standards, including data rights, data quality, security, and privacy
• Develop training materials, documentation, and user guides to drive product adoption.
• Effective communicator with the ability to understand and explain complex concepts to both technical and non-technical audiences, and influence decisions
• Be comfortable with data extraction, transformation, and loading to support business intelligence and analytics. Ability to maintain and manage data dashboards
About You:
• Demonstrable experience in product discovery, execution and commercialization, preferably with data driven products
• Experience and/or knowledge of SQL, Python, and/or Business Intelligence tools (Tableau, Domo, Power BI, etc.)
• Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred
• Enthusiasm for problem-solving both internally and externally, with a proactive approach to tackling challenges with evidence from the data
• Strong analytical skills and intuition. Ability to analyze complex data and identify patterns.
• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders.
• Comfort with and an ability to adapt in a rapidly changing environment
• Openness to learn and apply new technologies, staying current with industry trends and advancements
• Robust understanding of payment industry, digital payments and fraud in ecommerce highly preferred
• Bachelor's or Masters's Degree in Product Management, Statistics, Data Science, or equivalent work experience Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Pay Ranges Vancouver, Canada: $89,000 - $142,000 CAD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Management Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Role:
The Security Solutions team is responsible for product management and innovative product development of products and services to address the evolving risk & cyber security needs of all of Mastercard's various customer segments. The Security Solutions team was established with the responsibility to safeguard all aspects of safety and security in payments and have made great strides with new products, services and standards, positively impacting all aspects of our current and future payment eco-system.
As Senior Specialist for the Identity Verification Platform you will contribute to the ongoing evolution of the product roadmap, work with engineering and program management to prioritize development work based on recognized business needs, understand and identify impacts of product changes on the customer experience, make data driven decisions and identify product optimization opportunities within the Identity Solutions organization.
If you are intellectually curious, analytical, passionate about the customer experience journey, highly motivated, and want to make products with real-world impact - we want to hear from you!
In this role you will:
• Contribute, plan, define and deliver on the Identity Verification Platform and API roadmap and its features/functions.
• Develop an expert knowledge of how the platform functions, what the inputs, outputs are, as well as what are various platform features and components that make up the platform.
• Support day to day product activities including sprint refinement and planning, requirements definition and documentation, and product development risk identification and mitigation and release approval/testing.
• Analyze market trends, dynamics, and competition to inform product planning and support go-to-market strategies.
• Leverage the Mastercard Studio framework to manage the delivery of ongoing innovation and enhancements to focus products.
• Partner with internal and external business lines and support teams to understand their needs to assess and translate them into product driven platform and/or API driven features.
• Collaborate with Engineering to ensure our products function as described and are enhanced with scale in mind.
• Collaborate closely with technical counterparts to ensure product and project success.
• Identify any barriers or obstacles to deliver capabilities within identified and agreed upon time and budget.
All About You:
• Ability to communicate effectively with other Product Managers, development and business teams
• Strong written and verbal communication; can effectively articulate product decisions to technical and non-technical stakeholders.
• Strong technical analysis and documentation skills (Functional, Technical, Interface Specifications, User Stories)
• Experience working with APIs, databases, and data-centric applications
Demonstrated track record achieving business objectives and building relationships within a large global matrixed organization
• Ability to analyze complex issues and provide direction towards resolution
• Experience developing financial, risk, ERP, CRM or compliance related products is an asset
• Past experience in a product management or product ownership role
• A flexible, self-starter mindset with a bias for action and results Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Pay Ranges Vancouver, Canada: $89,000 - $142,000 CAD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management, Identity Solutions Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Overview:
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is the Payment Verification team which develops global ecommerce identity risk insights and data sharing services to verify consumer identities, reduce payment fraud and increase conversion rates across the payments ecosystem, all leading to better customer experiences.
The team is seeking a Manager of Product Management for transaction identity risk who will:
• Scale best-in class identity risk insights for transactions
• Create and steer the risk insights product roadmap in partnership with data science, engineering, product marketing, go-to-market, transaction fraud, regional partners to analyze customer feedback, define product requirements and prioritize projects
• Drive projects by collaborating with customers and internal stakeholders to prioritize goals and timelines
• Own the deliverables to increase value and adoption of identity risk insights, from project scoping to execution and final delivery, ensuring proper documentation, quality and adherence to Mastercard processes.
• Drive development and enhancement of new and existing identity risk insights that power risk assessment services globally
• Investigate and analyze insights performance to identify areas of improvement.
• Define and monitor success metrics and KPIs of transaction identity risk insights to ensure high quality products
• Raise internal and external adoption through product subject manager expertise
All About You
• 5+ years of Product Management experience with 2+ years of building risk products
• Good understanding of payments fraud scenarios like account takeover, synthetic identities, and social engineering
• Strong analytical skills and intuition; ability to write SQL queries and Python scripts is a plus
• Enthusiasm for problem-solving
• Strong collaboration skills and ability to build relationships
• Strong written and verbal communication; can effectively articulate product decisions to technical and nontechnical stakeholders
• Comfortable with ambiguity and resilient when tackling challenges Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Cardholder Services Product Management Specialist, Product Management
Overview
Mastercard Loyalty Solutions provides a range of technology solutions and services to drive consumer engagement. As part of the Global Cardholder Services team, the Specialist will work across all functions of the Cardholder Services business. This important will be accountable for impactful communications, competitive intelligence, reporting and KPIs and supporting strategic initiatives.
The successful candidate will partner with key stakeholders across global and regional Cardholder Services teams, Operational Excellence, Finance and Technology to gather, aggregate and disseminate relevant information. The ideal candidate is organized, flexible, energetic, eager to learn and highly motivated - and, fantastic communication skills are essential for success!
Roles and Responsibilities
• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value
• Develop working relationship with internal stakeholders, and act as trusted and reliable partner who can act independently
• Own KPIs across team, monitoring performance and reporting
• Monitor competitive intelligence and progress against objecitves to ensure competitive differentiation
• Lead team meetings, managing agendas and creating presentations
• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
Qualifications
All About You
The essential knowledge, skills, and experience for this position:
• Strong PowerPoint skills, ability to develop compelling presentations is a must
• Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view.
• Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment
• Expertise with reporting tools (Salesforce, Tableau, etc)
• Highly effective communicator with excellent presentation skills
• Proven track record working managing reports, KPIs, roadmaps, key deliverables
• Passion for being a part of a team and collaborating
Preferred qualifications
• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
• Experience managing tasks or workstreams in a collaborative team environment with third parties
• Relevant industry expertise
• Develop compelling content, presentations about our benefits, product strategy and roadmap
• Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)
• Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources
• Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reported Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Analyst & Customer Operations, Disputes Senior Specialist, Product Analyst & Customer Operations, Disputes
Who is Mastercard?
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods
and telecom companies.
The Disputes Lifecycle Global Product team within Security Solutions Organization is looking for a Senior Analyst of Product & Customer Operations to drive our Disputes product strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role is a combination business analysis, data analytics, and strategy, and will play a critical role in supporting customer retention and growth strategy by looking across customer's data, market trends, core payment trends, and behavior changes to then make data-led recommendations for product enhancements.
Key Responsibilities
• Build relationships across Product, Regions, Customer, and other Mastercard cross functional teams supporting Customers, such as Account Management, Customer Services, etc.
• Define product usage metrics for the customer and derive insights by incorporating customer/consumer/market trends.
• Define data-driven recommendations to drive customer satisfaction and revenue growth.
• Engage with customer, account management, and internal/external stakeholder to implement recommendations.
• Define customer usage metrics and work with Product teams to drive enhancements.
• Assess market/customer opportunities incorporating accurate representations of future revenues.
• Measure and monitor product performance and raise risks.
• Support executive updates, customer updates, and keep stakeholders abreast of progress as well as raise risks.
All About You
• Experience in market analysis, business analysis, data insights/analytics and strategy experience.
• Proven experience working with customer facing roles, building and managing strong relationships.
• Product Management/Technology/Data experience with an ability to interpret market changes on usage
• Preferred experience in Payments, Disputes, Fraud, and Chargeback products.
• Experience in creating data insights into stories
• Expert in creating executive presentations, excel pivots, etc. Experience with dashboard tools such as tableau, domo, etc a plus.
• Able to build relationships and delivering results with global, multi-cultural and remote project teams
• Strong communication skills, able to articulate and where necessary simplify details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.
• Strong ability to self-start and lead.
Additional Information
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Owner Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Do you have a passion for developing products using leading-edge technology that solve for key industry pain points?
Role:
•Are you motivated to drive transformational change in markets across the globe?
•Are you ready to deliver trusted and high impact ways for to merchants and banks to improve their post transaction experience?
As a Product Owner, the role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Alerts product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be taking a leadership role within the team and coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.
•Gather and validate requirements, consulting with product management, development, customers, and other stakeholders in the market
•Own the product backlog, ensuring it is prioritized, cleaned, and refined
•Manage all scrum ceremonies for the development team you are embedded in
•Decide what to build and what not to build, translating the strategic plan into tactical execution
•Work with others in product management to plan releases that are aligned with overall corporate goals
•Be an active Scrum team member for key day-to-day activities, such as UAT, clarifying requirements, sharing the business value around features, and participating in all Scrum events
•Work with development, Quality Assurance, security, Operations, and data teams to drive delivery of releases
•Provide post-release education via demos, release notes, and other documentation
•Engage customers and end users to elicit feedback around the product offering
All About You:
•Expertise as a Product Owner in an Agile development team
•Experience providing mockups, flow charts and process diagrams, to capture requirements, present solutions, and facilitate discussions
•Domain experience in payments and disputes space is strongly preferred
•Proven experience with product development and management
•Comfortable getting into depth of data available through transaction flows that could be leveraged to enhance value propositions
•Demonstrated track record of achieving business targets and building business relationships
•Experience translating and applying business requirements (internal, external) to technical product requirements and product strategies
•Superior communications, presentation and interpersonal skills with successful track record engaging at senior levels in organization and with customers
•Understands and can explain the business context and the associated customer use cases
•Can lead improvement team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution
The Identity Solutions team leads the development and delivery of innovative products that help partners identify their customers and enable simple and secure digital experiences for consumers in payments and beyond.
A critical area within Identity Solutions is digital products team that is chartered with creating the Admin experiences and dashboards that our customers use to understand product usage and manage users, Configuration experience for our internal stakeholders as well as a stand-alone UX application that manual review teams use to tackle the most complex use-cases. The team is seeking a Product Specialist, Product Management for the Digital Products and Dashboards. The Product specialist will be responsible for:
Role:
• Product Development: Guide products from ideation to launch with a focus on user experience.
• Conduct User Research: Perform usability testing and gather insights to inform product decisions.
• Collaborate with Designers: Create wireframes, prototypes, and user flows to enhance user experience.
• Prioritize Features: Define and prioritize product features based on user feedback and business goals.
• Coordinate with Engineering Teams: Ensure timely and high-quality product delivery.
• Analyze Metrics: Assess product performance and user engagement to identify improvement areas.
• Communicate Vision: Effectively share product vision and updates with stakeholders and team members.
• Stay Informed: Keep up-to-date with industry trends and best practices in UX design and product management.
About You:
• Ability to communicate effectively with other Product Managers, UX designer, development and business teams (Customer Success, Customer Support, Privacy and Security)
• Strong written and verbal communication; can effectively articulate product decisions to technical and non-technical stakeholders.
• Past experience in UX product management, analyzing metrics is an asset.
• Strong technical analysis and documentation skills (Functional, Technical, Interface Specifications, User Stories)
• Ability to analyze complex issues and provide direction towards resolution
• A flexible, self-starter mindset with a bias for action and results Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Pay Ranges Vancouver, Canada: $73,000 - $117,000 CAD

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Disputes Product Analyst & Customer Operations Senior Specialist, Disputes Product Analyst & Customer Operations
Who is Mastercard?
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our team is responsible to deliver end-to-end solutions for a diverse global customer base including banks, retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods
and telecom companies.
The Disputes Lifecycle Global Product team within Security Solutions Organization is looking for a Senior Analyst of Product & Customer Operations to drive our Disputes product strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role is a combination business analysis, data analytics, and strategy, and will play a critical role in supporting customer retention and growth strategy by looking across customer's data, market trends, core payment trends, and behavior changes to then make data-led recommendations for product enhancements.
Key Responsibilities
• Build relationships across Product, Regions, Customer, and other Mastercard cross functional teams supporting Customers, such as Account Management, Customer Services, etc.
• Define product usage metrics for the customer and derive insights by incorporating customer/consumer/market trends.
• Define data-driven recommendations to drive customer satisfaction and revenue growth.
• Engage with customer, account management, and internal/external stakeholder to implement recommendations.
• Define customer usage metrics and work with Product teams to drive enhancements.
• Assess market/customer opportunities incorporating accurate representations of future revenues.
• Measure and monitor product performance and raise risks.
• Support executive updates, customer updates, and keep stakeholders abreast of progress as well as raise risks.
All About You
• 5+ years of market analysis, business analysis, data insights/analytics and strategy experience.
• Proven experience working with customer facing roles, building and managing strong relationships.
• Product Management/Technology/Data experience with an ability to interpret market changes on usage
• Preferred experience in Payments, Disputes, Fraud, and Chargeback products.
• Experience in creating data inisghts into stories
• Expert in creating executive presentations, excel pivots, etc. Experience with dashboard tools such as tableau, domo, etc a plus.
• Able to build relationships and delivering results with global, multi-cultural and remote project teams
• Strong communication skills, able to articulate and where necessary simplify details. Comfortable presenting to all levels and maintaining good documentation for executive oversight.
• Strong ability to self-start and lead.
Additional Information
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed.
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our client, a leader in the public sector, is seeking a SAP Analytics Lead to join their team. As a SAP Analytics Lead, you will be part of the analytics division supporting various stakeholders. The ideal candidate will have strong leadership skills, excellent communication abilities, and a results-oriented mindset which will align successfully in the organization. Job Title: SAP Analytics Lead Location: Remote (Within Canada)
Contract Duration: 5 Months with poaaiblity of extension. What's the Job? Lead the design, development, and deployment of analytics solutions using SAP SAC. Oversee the creation and maintenance of analytics reports and dashboards. Collaborate with stakeholders to understand their data needs and develop relevant analytics. Train end-users on how to leverage analytics tools effectively. Ensure all analytics activities adhere to data privacy and security protocols. What's Needed? Extensive experience as an SAP SAC Analytics Lead in a large, complex public sector setting. In-depth knowledge of SAP SAC and analytics best practices. Superior leadership and team management capabilities. Outstanding communication and interpersonal skills. Familiarity with Canadian public sector practices and regulations. What's in it for me? Opportunity to lead innovative analytics projects in the public sector. Work in a collaborative and inclusive environment. Flexible remote work options to support work-life balance. Engagement with diverse stakeholders across the public sector. Professional development opportunities to enhance your skills. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Our client, a leader in high-throughput, low-latency environments, is seeking a Senior MySQL DBA to join their team. As a Senior MySQL DBA, you will be part of the Infrastructure & Operations department supporting mission-critical services. The ideal candidate will have strong analytical skills, a collaborative mindset, and a proactive approach to problem-solving which will align successfully in the organization. Job Title: Senior MySQL DBA Location: Toronto, ON (Hybrid - 3 days in-office) Pay Range: $100,000 - $120,000 What's the Job? Operate and optimize MySQL Percona clusters to meet SLAs for throughput, latency, and uptime. Diagnose and troubleshoot locking, replication, and query performance issues under load. Manage schema migrations, backups, and disaster recovery plans. Script database tasks using Python, Bash, or similar to reduce manual effort. Monitor health and performance using PMM and Netdata, proactively identifying trends and preventing failures. What's Needed? 7+ years of experience administering MySQL databases, including Percona Server and XtraDB Cluster. Proven expertise with query optimization, slow query analysis, index tuning, and execution plans. Deep knowledge of MySQL replication models, GTID, and clustering for high availability. Strong experience in Linux environments and confident with CLI-based management. Hands-on experience deploying MySQL in containerized environments using Kubernetes. What's in it for me? Competitive salary range based on experience and performance. Quarterly bonuses based on company and personal performance. Opportunity to work in a high-impact, mission-critical environment. Collaborative team culture that values your input and expertise. Professional development opportunities in a fast-paced industry. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Electric Mind, formerly Intelliware, is a business and technology consulting leader in providing innovative, practical solutions driven by engineering excellence.
Join our team to work on everything from front-end to server-side code and database architecture. We have an exceptional 30+ year delivery track record, deep technical expertise and disciplined delivery and technical engineering practices.
At Electric Mind you'll build a wide variety of enterprise/consumer facing applications within a team-based Agile environment. The way we build software is strongly influenced by the values of Extreme Programming: feedback, respect, courage, communication and simplicity. We have virtual collaborative project rooms where you'll work closely with a cross functional team including clients. You'll find continuous opportunities to learn, share knowledge and teach within your team and within the developer community at Electric Mind via educational sessions, study groups and hands-on R&D initiatives.
Electric Mind's niche is delivering custom software applications for complex business and technical challenges. Core development is done in Java, Spring and JavaScript, although the nature of our work allows project teams the opportunity to work with a wide variety of technologies. Recent projects we've delivered include technologies such as React, Angular, Moleculer, Node.js, MongoDB, Kafka, Hadoop, Kotlin, Cloud Foundry and AWS. While working within a team in an Agile environment, you will be: Designing high quality applications that are highly scalable and extensible Estimating, tasking and prototyping Contributing clear and maintainable code to a shared codebase Collaborating with cross-functional team members on features, design and implementation Investigating, learning and applying new technologies and processes Clarifying requirements with team and client representatives 'Must Have' Skills/Experience: Proven experience designing and developing complex applications that are highly scalable and extensible Fluent in Java and React Significant cloud platform experience, preferably with AWS or Azure Strong fundamental knowledge of computer science algorithms, data structures and design patterns Experience designing distributed systems at scale handling large data sets leveraging Apache Spark, Kafka, Kinesis, and Hadoop toolsets Experience with Infrastructure as Code such as Terraform Attention to well-crafted software 'Nice to Have' Skills/Experience: Exposure to and interest in Agile approaches to software development e.g. automated testing, continuous integration, project rooms, pair programming, etc. Fluent and current in HTML5, CSS and JavaScript frameworks Relational and/or NoSQL databases, SQL queries and object relational mapping tools Distributed computing and platform as a service UNIX, Linux and W3C technologies including HTTP and XML Automated build, test and deployment tools We are now working as a remote first organization and will continue to do so for the foreseeable future. As a result, all of our interviews will also be conducted remotely.
For more info on Electric Mind, check out our Careers Page and Instagram .
Electric Mind is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates. Applicants' needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation.
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Marketing Cloud Solution Architect (remote) Intro We are seeking a passionate Marketing Cloud Solution Architect to help clients unlock business value through innovative marketing technology solutions. In this role, you will leverage your deep understanding of marketing technology platforms to design and implement solutions that create meaningful customer experiences. Location Remote, within Canada or the United States Why Join Us At Ateko you'll work on high-impact projects for some of the biggest names in tech, finance, and beyond. Our culture is collaborative and modern, and we're committed to helping you grow.
Competitive salary, training and health coverage are all great. But it's the "extras" that really make our employees feel appreciated.
Here's what sets us apart:
Flexibility: Most of our team works remotely, and our culture and policies are designed to support work-life balance, no matter where you are. Professional Growth: Share your expertise on our blog or create videos, we'll help you build your professional profile. Work-Life Balance: Personal days are available and we encourage downtime to recharge. Peer Recognition: Celebrate wins with peer-nominated awards and performance bonuses. Diversity and Inclusion: We're proud to be a gender-balanced workplace with a near 50/50 split of male and female-identifying employees. Giving Back: As a Pledge 1% company, we dedicate time and resources to making a positive impact. For Halifax-based team members, enjoy these extras: A stunning downtown office with breathtaking views-even on foggy days. All the coffee, tea, Bubbly water (we're serious about this), and Cliff bars you can handle. A meditation/religious room for quiet moments.
What You'll Do As a Marketing Cloud Solution Architect, you will serve as a strategic advisor, architecting and enhancing our clients' marketing technology infrastructure. You will collaborate with multidisciplinary teams to develop and execute solutions that facilitate seamless customer engagement across all touchpoints. The successful candidate will leverage deep technical knowledge to ensure the stability and effectiveness of our clients' marketing technology stack, while maintaining a broader understanding of the marketing technology landscape. As a Marketing Cloud Solution Architect, your role will involve: Designing and implementing marketing technology solutions that drive business value and innovative customer experiences Creating architecture deliverables including technical designs and solution architecture diagrams Leveraging APIs and integration technologies to connect systems and create seamless customer experiences Collaborating with clients to understand their needs and transform marketing operations into modern, data-driven organizations Communicating complex technical concepts to both technical and non-technical stakeholders, from C-suite executives to frontline staff What You Bring 6+ years of experience delivering marketing technology solutions across various platforms Deep understanding of marketing technology platforms including CMS, DAM, CDP, MRM, MAPs, and Personalization Engines Strong expertise in Salesforce Marketing Cloud and familiarity with other marketing technology platforms Experience building world-class technical teams and supporting go-to-market solutions Proven track record in business development, including client relationships, RFP responses, and pitch decks Strong background in computer science/engineering or information management (preferred) Relevant industry experience in Consumer, Public Sector, and/or Financial Services Experience in a consulting environment and/or digital agency, with a demonstrated track record of continuing responsibilities, creativity, and innovation. Bilingual fluency in verbal and written French and English is a strong asset. Must be currently based in and legally eligible to work in Canada or the United States and can show proof of citizenship or visa. Benefits The opportunity to be part of a fast-growing professional services organization working with some of the largest and most exciting companies in the world A flat, modern, high integrity work-culture with direct and daily access to all levels of the team Medical and dental benefits Subsidized career training, including coverage of certification tests Best in-class training on the Salesforce platform An allowance to help set up your own home office, whether you work remotely or at our office Flexible remote work options to suit your role and lifestyle We empower you to hone your craft with paid time for training, reimbursement for certifications and the ability to share your passion across our blog and social accounts.



PIaa0e6c08941d-1330

Full Stack Developer Date Posted: 07/24/2025
Req ID: 44127
Faculty/Division: Ofc of the Chief Information Officer
Department: Enterprise Apps & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number: Description: About us:

The University of Toronto is consistently ranked among the world's leading research institutions, recognized for its commitment to innovation, academic excellence, and global impact. Within the Information Technology Services (ITS) Division, the Student Information Systems (SIS) Department plays a critical role in supporting the academic and administrative needs of students, faculty, and staff. The SIS team is known for its dynamic, collaborative, and forward-thinking culture. It fosters an environment that values creativity, continuous learning, and the delivery of impactful technology solutions. Team members benefit from a supportive and inclusive workplace that promotes professional growth and offers the opportunity to contribute to transformative projects that shape the future of student services at one of Canada's most prestigious universities.

Your opportunity:

The Full Stack Developer position isa vital role within the SIS Core team, reporting to the Manager, SIS Core System Products. The successful candidate will collaborate with cross-functional teams, including developers, analysts, designers, and stakeholders, to support and enhance the University's custom-built Student Information System, a foundational legacy platform that underpins key academic and administrative functions. In addition to maintaining and evolving existing systems, this role will play a central part in a major IT transformation initiative focused on modernizing the student information ecosystem. This is an exceptional opportunity to contribute to high-impact, mission-critical projects in a technically challenging and rewarding environment, while helping to shape the digital future of the University of Toronto.

Your responsibilities will include: Evaluating programming code to ensure it has validity, compatibility, and that it meets appropriate standards Analyzing, recommending, documenting, and designing technical solutions for highly complex IT problems Designing, testing, and modifying programming code Analyzing programming solutions to ensure compliance with best practices, industry standards,and securing coding standards Analyzing and making recommendations for programming enhancements Assessing and determining feasibility of programming requests and requirements Troubleshooting and resolving technical issues Keeping well-informed on current technologies, best practices and industry standards Essential Qualifications: Bachelor's Degree in computer science or acceptable equivalent of education and experience. Minimum five years relevant experience in full stack application development; Java experience is required. Minimum five years working with Java applications, including REST API development and OAuth 2. Experience building Java web applications/APIs: Java Web Services, Spring MVC, Spring Boot, Junit, JPA/Hibernate, maven and gradle Experience working in a development team environment using git, code reviews and pull requests. Experience building applications that are secure, performant and maintainable. Experience building web responsive applications that are AODA compliant. Proficient in SQL and noSQL: Demonstrated expertise in writing complex queries, optimizing database performance, and managing relational and non-relational databases Experience working in cross functional development and implementation teams including developers, user experience designers, business analysts and business owners/stakeholders. Demonstrated ability to lead technical teams in highly complex projects. Experience developing applications/solutions for cloud environments (including Azure). Demonstrated ability to work within tight timelines; ability to problem-solve technical issues, exercise goodjudgment, ability to work effectively independently as part of a team. Excellent client service skills, ability to communicate effectively and accurately both orally and in writing, including the ability to communicate technical concepts to persons with limited technical backgrounds. Assets (Nonessential): Familiarity with Azure Dev Ops or other project and task management applications. Familiarity with Agile development processes. Familiarity with JSP. Familiarity with Software AG's Natural/Construct. Familiarity with building applications for Azure. Familiarity with Azure Data Factory.
To be successful in this role you will be: Adaptable Cooperative Goal oriented Motivated self-learner Multi-tasker Problem solver NOTE: There are 3 positions available Closing Date: 08/14/2025, 11:59PM ET
Employee Group: USW
Appointment Type : Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 16 $103,367. with an annual step progression to a maximum of $132,188. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Khristen Sivaramalingam Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position. .buttontext00ba4abe a border: 1px solid transparent; .buttontext00ba4abe a:focus border: 1px dashed !important; outline: none !important; Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see . Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact .
Job Segment: Developer, Information Systems, Application Developer, Cloud, Computer Science, Technology

Company Description
FLINT is a leading service provider in Canada's energy and industrial markets offering full asset life cycle support, including construction, maintenance, fabrication, and environmental services. Committed to safety and quality, we foster a workplace culture that values innovation and sustainability. With a strong local presence and top-tier talent, we deliver high-quality services as we help our customers bring their resources to our world.
Job Description
Reporting to the Director, Business Development, the Senior Business Development Manager is a strategic growth leader responsible for identifying, developing, and securing opportunities across FLINT's core service areas - including construction, maintenance, turnaround, decommissioning, and reclamation services. This role supports FLINT's full asset lifecycle delivery model and requires a deep understanding of industrial markets, strong commercial acumen, and experience navigating complex project lifecycles and workforce environments.
The ideal candidate will combine long-term relationship development with the ability to lead strategy projects, drive market research initiatives, and develop compelling commercial presentations. This role works closely with senior leadership, operations, proposals, and estimating teams to align growth efforts with FLINT's broader business strategy.
What would you be doing?
Strategic Growth & Market Development: Drive growth strategies for long-term contracts, major projects, and new markets, including M&A assessments and strategic partnerships. Client Relationship Management: Build and maintain executive-level relationships to position FLINT as a trusted industrial services partner, while acting as the voice of the customer internally. Opportunity Pursuit & Commercial Leadership: Lead high-value opportunity pursuits from pre-positioning through negotiation, ensuring alignment across BD, Estimating, Operations, and Legal. Marketing & Proposal Development: Create tailored client-facing materials such as pitch decks and commercial models, ensuring brand consistency and strategic messaging. Team Leadership & Industry Engagement: Mentor junior team members, support pursuit process discipline, and represent FLINT at industry events to enhance visibility and credibility.
Perks of the job
Competitive compensation. Health benefits for you and your family. Growth and development opportunities. RRSP matching. Paid vacation.
Qualifications
Bachelor's degree in Engineering, Business, or a related field is required; an MBA or equivalent advanced degree is strongly preferred. 8-10+ years of progressive experience in business development, client management, or commercial strategy, with a strong record in securing long-term contracts and major projects. Proven ability to lead multi-million-dollar pursuits, conduct market and competitive analysis, and contribute to enterprise-level strategy initiatives such as M&A or market entry. Skilled in working with estimating, operations, and legal teams to align commercial strategies, manage risk, and shape workforce solutions in labor-intensive environments. Experienced in presenting to executive audiences, developing visual materials, and negotiating contracts and pricing strategies. Self-starter who takes ownership and drives accountability
Additional Information
As a condition of employment, qualified applicants who accept the role must complete a satisfactory pre-employment Background Check. This may consist of a combination of a Canadian Criminal Record check, an Employment Verification, and an Education and Accreditation Verification.
Candidates shortlisted will be required to complete the Profile TRAITS Survey.
The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.
Our Commitment to Our People
When you join FLINT, we make these promises:
Your work will matter. The projects you'll help build will serve communities for generations. Your growth is our priority. We'll invest in your development and create paths for advancement. Your voice will be heard. Your experience and ideas will shape how we tackle challenges. Your team will support you. You'll work with people who want to see you succeed. Your ambition will be rewarded. As you grow, FLINT grows - and we recognize those who help us build better.
Transform yourself. Strengthen each other. Make a better world.
Please click here to view our Recruitment Privacy Notice.

Senior Network Support Engineer Permanent, Full-timeSalary Range: $80,000 to $100,000 Location: Prince George, BC - Hybrid As a Senior Network Support Engineer, your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale. Key Responsibilities: Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. About Drax Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future. Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference. Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights. The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to. Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors. The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer Permanent, Full-time Salary Range: $80,000 to $100,000 Location: Prince George, BC - Hybrid As a Senior Network Support Engineer , your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale. Key Responsibilities: Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. About Drax Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future. Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference. Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights. The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to. Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors. The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer Permanent, Full-timeSalary Range: $80,000 to $100,000 Location: Prince George, BC - Hybrid As a Senior Network Support Engineer, your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale. Key Responsibilities: Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. About Drax Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future. Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference. Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights. The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to. Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors. The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.

Senior Network Support Engineer Permanent, Full-timeSalary Range: $80,000 to $100,000 Location: Prince George, BC - Hybrid As a Senior Network Support Engineer, your role encompasses ensuring the smooth and reliable operation of network infrastructure across a global scale. Key Responsibilities: Your main responsibilities will include, but not be limited to: Diagnosing and resolving network-related issues (incidents and requests). Maintaining the LAN and WAN Networks across multiple locations globally. Managing 3rd party suppliers as required to maintain LAN / WAN services. Responsible for day-to-day operation and support of the Network infrastructure, including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems. Day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler) as well as operation and support of virtual networking elements within Public Cloud (AWS & Azure), including routing, Firewalls and WAF. Provide Network technical support for various business and internally driven projects and workstreams, ensuring that the deliverables and milestones are met. Follow the change controls, incident management processes and policies as defined by the company. Maximize network performance by monitoring, troubleshooting problems and outages. About You Minimum of 3-5 years' experience working in a network technical support function at the 3rd line level. Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level Hands-on experience configuring/supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers Hands-on experience configuring/supporting firewalls (Palo Alto Firewall experience is desirable) Experience working with Velocloud SDWAN and/or Zscaler ZIA / ZPA would be desirable Excellent ability to plan and prioritize own workstreams and deliver to SLAs and tight deadlines. Proven ability to operate in a pressurized situation and successfully handle multiple priorities. Excellent communication skills enabling interaction with all levels of the business (including written and oral communication, where appropriate) What we offer: Competitive Compensation: Competitive salary and benefits package. Supportive Environment: Join a supportive team environment where continuous learning and growth are encouraged. Performance Bonus: Participate in a company bonus plan rewarding overall Drax performance, safety, and scorecard achievements. Rewards and benefits As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. About Drax Drax is at the forefront of transforming energy generation, supply, and usage. Our mission is to drive a zero-carbon, lower-cost energy future. By joining Drax, you'll be part of a team that's making a significant impact on our collective future. Apply today to help Drax discover the talented individuals we need to drive this change. A career at Drax is more than just a job-it's a chance to make a difference. Curious to learn more about us? We recommend you connect with us on LinkedIn for more insights. The Drax Resourcing team will never use third-party apps to make job offers. The recruitment process with Drax will always include at least one face-to-face interview, either in person or via an online video call, as well as several phone conversations. Drax will never ask you to download apps to enter timesheet details or ask you to purchase your IT equipment. If you have any concerns during your recruitment process or suspect something isn't right, please contact us via to verify the application or details of the person you have been speaking to. Please note that, whilst not expected, the company may pay at a rate outside of the band for this role where appropriate, considering the candidate's experience, skills and other relevant factors. The advertised salary range relates to British Columbia and is provided by the BC Pay Transparency Act. We recognize, however, that salaries are often driven by market forces in the local area where a candidate is based, and accordingly, the salary range may not apply outside of British Columbia.