Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Advisors & Consulting Services, Cyber SME Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity and threat intelligence, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
In this role you will lead delivery of multiple client engagements across direct and network distribution channels, industries and types of projects, such as threat intelligence program transformation, cybersecurity risk management, cyber crisis management and breach and attack simulation. You will structure engagements to address client problems and support sales teams. You will lead and be a key resource to others to identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and share findings through impactful storylines and deliverables.
In leading the problem-solving process to drive high-value decisions, you will mentor and coach junior teammates and contribute to Mastercard's knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the future of the threat intelligence cybersecurity and services.
Roles and Responsibilities
• Delivery of client projects and solutions for assessing and improving threat intelligence programs, assess risk exposure, identify threat landscape, protect against attacks, and orchestrate continual improvements of cybersecurity and threat intelligence programs.
• Assist with sales and product management activities such as technical pre-sales support and creation of products bundles.
• Led definition and development of deliverables to solve client problems, address and communicate difficult client situations, and produce actionable recommendations.
• Create positive team environment and support collaboration across multiple teams to produce outstanding deliverables.
• Identify opportunities to leverage threat intelligence, cybersecurity and other services capabilities, including identification of cross-sell opportunities.
• Manage and collaborate with other assigned resources on engagements to drive results, including engaging internal stakeholders from business development and client account management.
• End-to-end project management including project planning, documentation, scheduling, finances, implementation and measurement.
• Manage third-parties, internal and external stakeholders.
• Serve as a trusted client advisor.
• Ensure delivery of threat intelligence and cybersecurity services, projects and solutions while maintaining the highest standards of quality in our customer relationships.
• Identify, track, and mitigate risks and issues identified throughout the delivery of initiatives.
• Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures.
• Contribute to evolving our products supporting the Global and Regional product strategy.
• Build relationships with clients and key internal stakeholders as a subject matter expert and trusted engagement leader.
Basic Qualifications
• 7+ years experience with threat intelligence and cybersecurity advisory services in a consulting organization (Manager or higher level) with team management responsibility in projects.
• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience in assessing and building threat intelligence and cybersecurity programs and solutions that balance protection and business needs.
• Strong capability in data analysis, translating raw data from cyber threat intelligence into actionable insights.
• Experience with the application of information security standards and good practices such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA
• Hands-on experience in executing and managing cyber security risk & controls assessments and/or audits.
• Demonstrated working experience with security technologies and processes such as threat intelligence, cloud security, crisis and incident response management, third party risk management, security in disruptive technologies such AI - Artificial Intelligence, Cyber Risk Quantification, web application firewall, identity theft protection.
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to from cybersecurity data-driven solutions.
• Demonstrated ability to build trust-based relationships
• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations.
• Industry savvy, understanding emerging cyber trends and using market opportunities.
• Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively.
• Excellent coordination and project management skills to manage multiple projects and work streams effectively.
• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
• Excellent communication and presentation skills, capable of articulate storytelling and translating complex insights into compelling narratives that resonate with clients.
• Advanced Word, Excel, and PowerPoint skills.
Preferred Qualifications
• Experience generating new knowledge or creating innovative solutions for a firm
• Experience coaching junior delivery consultants
• Relevant industry expertise (payments or financial services preferred)
• Cybersecurity and Threat Intelligence (preferred)
• Fraud within Payments/ financial services
• MBA or master's degree with relevant specialization (not required)
• Desirable certifications C TIA, GCTI, CISM, CISA, CRISC, CISSP
• Spanish and/or Portuguese proficiency are desirable
This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the US or Canada without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
