TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.\_****Counsellor II****Permanent Full-timeIn-Person CounsellingCobourg, ON****About This Opportunity****Make a real difference in your community. As a Counsellor II in Coubourg, you'll provide high-quality, evidence-based counselling to clients facing life's most challenging moments. This role offers the clinical autonomy you're looking for while being part of Canada's leading mental health network that invests in your growth and clinical excellence.****What you’ll do***** Deliver in-person, evidence-based therapy from our Cobourg office using solution-focused, brief and longer-term modalities tailored to each client's unique needs* Support clients through our Employee Assistance Program (EAP) and Total Mental Health (TMH) programs, addressing complex presentations including mental health disorders, addictions, relationship concerns and workplace stress* Apply strength-based, client-centered approaches that honor diverse backgrounds and empower individuals to achieve meaningful change* Maintain clinical autonomy while collaborating with a Regional Clinical Supervisor who supports your professional development* Engage in ongoing clinical consultation, peer learning and access to continuing education opportunities* Utilize streamlined digital documentation systems that let you focus on what matters most—your clients****What You Bring****Required:* Master's degree in Psychology, Social Work or related field* Minimum five years of post-master's direct clinical experience with diverse populations and presenting concerns* Current registration in good standing with OCSWSSW or CRPO* Strong clinical competency in solution-focused therapy, brief interventions and longer-term therapeutic modalities* Ability to establish therapeutic rapport quickly and work effectively with clients from diverse cultural, social and economic backgrounds* Excellent clinical judgment, self-direction and comfort working independently in a high-volume practice setting* Proficiency with electronic health records and digital clinical tools* Commitment to evidence-informed practice, ethical standards and continuous professional developmentGreat-to-haves:* Clinical experience with substance use disorders and addiction counselling* Cultural competency and experience working with Indigenous populations and communities* Previous experience in EAP, workplace mental health or integrated care settings* Familiarity with Cobourg's community resources and service networks* Additional certifications in specialized therapeutic modalities (e.g., CBT, DBT, EMDR, trauma-informed care)****What TELUS Health Offers You***** Competitive compensation with flexible FTE options to suit your lifestyle* Comprehensive benefits from day one: customizable medical, vision and dental coverage, plus up to $5,000 annually for your own mental health support* Clinical excellence bonus rewarding high-quality care delivery* Professional development support: paid professional development days, clinical supervision, continuing education opportunities and full professional membership renewal coverage* Work-life balance: generous paid time off including vacation and well-being days, plus schedule flexibility* Career growth: clear pathways for advancement within Canada's largest integrated health services organization* Clinical community: access to peer consultation, specialized clinical resources and a network of dedicated mental health professionals* Modern tools: user-friendly digital platforms that reduce administrative burden* Meaningful impact: serve your Cobourg community while being part of a mission-driven organization improving access to quality mental health care across Canada****Our Commitment to You****At TELUS Health, we believe that diverse teams deliver better care. We are committed to creating an inclusive workplace where clinicians of all backgrounds can thrive. We welcome applications from racialized persons, Indigenous Peoples, persons with disabilities, LGBTQ2+ individuals and all qualified candidates who share our commitment to accessible, compassionate care.We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
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Overview Now Hiring Across Canada – Mental Health Contractors
Service Type: In-Person Employee Assistance Program (EAP) Referrals Licenced Clinical Social Worker or Counselling Therapist We’re looking for licensed mental health professionals to provide in-person EAP counselling through their private practice as we expand our reach across Canada. Our EAP program delivers confidential, short-term support to employees and their families, helping them navigate life’s challenges with the guidance of compassionate professionals. Make a Meaningful Impact As an independent provider, you’ll offer solution-focused care while maintaining the flexibility and autonomy of your practice. You’ll be backed by a supportive network, clinical supervision, and efficient referrals—helping clients take the first step toward lasting well-being. Join a team that believes in collaboration, compassion, and community care—together, we can make a difference. Here\'s How Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges. Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage. Create personalized, action-oriented plans to support clients in achieving meaningful outcomes. Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols. Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care. Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations. Stay current with best practices in mental health care and actively engage in continuous professional development.
Qualifications A Master’s degree in Counselling, Psychology, or Social Work. Current registration in good standing with your licensing body or professional association, along with valid professional liability insurance coverage. Minimum of 5 years post-graduate counselling experience across diverse populations. Strong skills in short-term goal setting and solution-focused counselling approaches. Confidence in managing high-risk cases, including clients at risk of harm to self or others. Experience working with individuals, couples, and families, and familiarity with local community resources. A professionally maintained private office for in-person sessions. Why join TELUS Health as an Independent Contractor A positive, inclusive work environment that values diversity. Integration into a national, growing network of mental health professionals. Steady stream of referrals to support your private practice growth. Opportunities to work with a diverse client base across various presenting concerns. Increased professional visibility and credibility through association with TELUS Health. Flexible scheduling to manage your caseload on your terms. Opportunities to deliver specialized services (e.g., Work Support Program, post-trauma group interventions). Access to clinical supervision, peer networking, and continuing education. Reliable bi-monthly billing cycle and prompt payments, including coverage for no-shows and late cancellations. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
Overview TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve the financial wellbeing of individuals and the organizational resilience of employers and fiduciaries. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people. The Defined Benefits and Actuarial Services practice within Retirement Consulting is composed of a dedicated group of nation-wide professionals with extensive experience in the fields of pension & savings and actuarial consulting. We specialize in providing strategic guidance, expert analysis, and effective risk management to help our clients offer the best pension plan for their plan members. With a deep understanding of complex mathematical models and statistical analysis, our team excels in assessing and quantifying risks in the retirement landscape. Our Defined Benefits and Actuarial Services Consulting team brings a wealth of knowledge and expertise to every engagement. Here’s the impact you’ll make and what we’ll accomplish together Are you an accomplished actuarial professional looking for an exciting leadership opportunity? We are seeking a dynamic and experienced Partner to join our actuarial practice within Retirement Consulting. As a key member of our leadership team, you will be responsible for driving business growth, managing client relationships, providing strategic actuarial expertise, and fostering positive team engagement. Your role will involve cultivating strong partnerships with clients, leading business development initiatives, delivering high-level actuarial consulting services, and fostering a collaborative team environment within the DB pension space. With your exceptional leadership skills, industry knowledge, and business acumen, you will play a pivotal role in shaping TELUS Health’s success and positioning us as a leader in the market. Join us and be part of a collaborative and innovative team that is revolutionizing the DB pension actuarial consulting landscape. What you’ll do Client Relationship Management: as a trusted advisor, responsible for building and maintaining strong relationships with clients; understanding their needs and providing tailored solutions. Business Development: play a crucial role in driving business growth for Retirement Consulting by identifying new business opportunities with existing and new clients positioning TELUS Health as a leader in the market. Strategic Consulting: provide strategic consulting services to clients by helping them design and manage retirement plans, assess plan funding and risk, develop investment strategies, and navigate regulatory compliance requirements, offering insights and recommendations based on your deep understanding of actuarial principles, financial markets, and industry trends. Team Leadership: lead team engagement by providing mentorship, guidance and technical expertise to team members, fostering their professional development. Ensure effective teamwork, collaboration and knowledge sharing. You have 15+ years of experience in pension plan consulting Professional actuarial designation such as FCIA, ASA or FSA Strong client relationship management, up to C-suite, based on trusted advisor model Solid understanding of actuarial principles, financial markets, and industry developments and emerging trends Ability to identify new business opportunities, drive revenue growth, and meet budget and profitability targets Proven leadership and mentorship to team members, ensuring high-quality deliverables while fostering a collaborative and supportive work environment What you bring Ability to understand client needs, provide strategic guidance, and ensure client satisfaction Strong analytical and problem-solving skills, with a deep understanding of mathematical models and statistical analysis Excellent communication skills to effectively convey complex actuarial concepts to clients and stakeholders Continuous learning and staying updated with the latest developments in actuarial science and industry trends Nice to Have Bilingual (English and French) A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
Overview TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve the financial wellbeing of individuals and the organizational resilience of employers and fiduciaries. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people. The Defined Benefits and Actuarial Services practice within Retirement Consulting is composed of a dedicated group of nation-wide professionals with extensive experience in the fields of pension & savings and actuarial consulting. We specialize in providing strategic guidance, expert analysis, and effective risk management to help our clients offer the best pension plan for their plan members. With a deep understanding of complex mathematical models and statistical analysis, our team excels in assessing and quantifying risks in the retirement landscape. Our Defined Benefits and Actuarial Services Consulting team brings a wealth of knowledge and expertise to every engagement. Here’s the impact you’ll make and what we’ll accomplish together Are you an accomplished actuarial professional looking for an exciting leadership opportunity? We are seeking a dynamic and experienced Partner to join our actuarial practice within Retirement Consulting. As a key member of our leadership team, you will be responsible for driving business growth, managing client relationships, providing strategic actuarial expertise, and fostering positive team engagement. Your role will involve cultivating strong partnerships with clients, leading business development initiatives, delivering high-level actuarial consulting services, and fostering a collaborative team environment within the DB pension space. With your exceptional leadership skills, industry knowledge, and business acumen, you will play a pivotal role in shaping TELUS Health’s success and positioning us as a leader in the market. Join us and be part of a collaborative and innovative team that is revolutionizing the DB pension actuarial consulting landscape. What you’ll do Client Relationship Management: as a trusted advisor, responsible for building and maintaining strong relationships with clients; understanding their needs and providing tailored solutions. Business Development: play a crucial role in driving business growth for Retirement Consulting by identifying new business opportunities with existing and new clients positioning TELUS Health as a leader in the market. Strategic Consulting: provide strategic consulting services to clients by helping them design and manage retirement plans, assess plan funding and risk, develop investment strategies, and navigate regulatory compliance requirements, offering insights and recommendations based on your deep understanding of actuarial principles, financial markets, and industry trends. Team Leadership: lead team engagement by providing mentorship, guidance and technical expertise to team members, fostering their professional development. Ensure effective teamwork, collaboration and knowledge sharing. You have 15+ years of experience in pension plan consulting Professional actuarial designation such as FCIA, ASA or FSA Strong client relationship management, up to C-suite, based on trusted advisor model Solid understanding of actuarial principles, financial markets, and industry developments and emerging trends Ability to identify new business opportunities, drive revenue growth, and meet budget and profitability targets Proven leadership and mentorship to team members, ensuring high-quality deliverables while fostering a collaborative and supportive work environment What you bring Ability to understand client needs, provide strategic guidance, and ensure client satisfaction Strong analytical and problem-solving skills, with a deep understanding of mathematical models and statistical analysis Excellent communication skills to effectively convey complex actuarial concepts to clients and stakeholders Continuous learning and staying updated with the latest developments in actuarial science and industry trends Nice to Have Bilingual (English and French) A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we’ll accomplish together. TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve the financial wellbeing of individuals and the organizational resilience of employers and fiduciaries. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people. The Defined Benefits and Actuarial Services practice within Retirement Consulting is composed of a dedicated group of nation-wide professionals with extensive experience in the fields of pension & savings and actuarial consulting. We specialize in providing strategic guidance, expert analysis, and effective risk management to help our clients offer the best pension plan for their plan members. With a deep understanding of complex mathematical models and statistical analysis, our team excels in assessing and quantifying risks in the retirement landscape. Our Defined Benefits and Actuarial Services Consulting team brings a wealth of knowledge and expertise to every engagement. Here’s the impact you’ll make and what we’ll accomplish together Are you an accomplished actuarial professional looking for an exciting leadership opportunity? We are seeking a dynamic and experienced Partner to join our actuarial practice within Retirement Consulting. As a key member of our leadership team, you will be responsible for driving business growth, managing client relationships, providing strategic actuarial expertise, and fostering positive team engagement. Your role will involve cultivating strong partnerships with clients, leading business development initiatives, delivering high-level actuarial consulting services, and fostering a collaborative team environment within the DB pension space. With your exceptional leadership skills, industry knowledge, and business acumen, you will play a pivotal role in shaping TELUS Health’s success and positioning us as a leader in the market. Join us and be part of a collaborative and innovative team that is revolutionizing the DB pension actuarial consulting landscape. What you’ll do… Client Relationship Management: as a trusted advisor, responsible for building and maintaining strong relationships with clients; understanding their needs and providing tailored solutions. Business Development: play a crucial role in driving business growth for Retirement Consulting by identifying new business opportunities with existing and new clients positioning TELUS Health as a leader in the market. Strategic Consulting: provide strategic consulting services to clients by helping them design and manage retirement plans, assess plan funding and risk, develop investment strategies, and navigate regulatory compliance requirements, offering insights and recommendations based on your deep understanding of actuarial principles, financial markets, and industry trends. Team Leadership: lead team engagement by providing mentorship, guidance and technical expertise to team members, fostering their professional development. Ensure effective teamwork, collaboration and knowledge sharing. You have… 15+ years of experience in pension plan consulting. Professional actuarial designation such as FCIA, ASA or FSA. Strong client relationship management, up to C-suite, based on trusted advisor model. Solid understanding of actuarial principles, financial markets, and industry developments and emerging trends. Ability to identify new business opportunities, drive revenue growth, and meet budget and profitability targets. Proven leadership and mentorship to team members, ensuring high-quality deliverables while fostering a collaborative and supportive work environment. What you bring… Ability to understand client needs, provide strategic guidance, and ensure client satisfaction. Strong analytical and problem-solving skills, with a deep understanding of mathematical models and statistical analysis. Excellent communication skills to effectively convey complex actuarial concepts to clients and stakeholders. Continuous learning and staying updated with the latest developments in actuarial science and industry trends. Nice to Have Bilingual (English and French). A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Critical Incident (CI) Support Counsellor Job Function : Clinical / Health Status : Contractor Join Our Team Make a meaningful difference when it matters most. As a key member of our Critical Incident Support team, you’ll provide expert, on-site counselling and consultation in the wake of traumatic events—whether in workplaces, schools, or community settings. The impact you'll make and what we'll accomplish together As an independent contractor, your expertise will be critical in supporting local communities through both unexpected and planned challenges. You’ll provide immediate, on-site support during traumatic events such as accidents, employee deaths, or organizational shifts like restructuring. Your role will help individuals and groups process traumatic experiences, restore stability, and build long-term resilience. Here’s How Respond promptly to requests for on-site critical incident intervention services. Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations. Perform a preliminary assessment of the workplace situation and offer coaching and support to managers. Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group. Consult with the CI Supervisor and relevant stakeholders as needed. Qualifications & Requirements Education and Training : Master’s Degree in Counselling, Psychology, Social Work, or a related field. Active membership with a professional college or relevant governing board. Minimum five (5) years of post-master’s clinical experience. Completion of Critical Incident Stress Management (CISM) training or equivalent. Professional Liability Insurance coverage. Experience and Skills : Required experience in conducting group debriefing and defusing support. Strong interpersonal awareness and exceptional first impression skills. In-depth knowledge of different work environments and organizational structures with experience in workplace crisis management. Flexible schedule, with the ability to accept referrals with minimal notice. Profound understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions. Proficiency in facilitating both group and one-on-one interactions. Experience in supporting first responders. Must be flexible and accessible, with the ability to periodically respond to requests at any time during weekdays and weekends. What we offer Inclusive Environment : A supportive, values-driven culture that prioritizes diversity, equity, and belonging. Professional Community : A growing network of experienced clinicians for collaboration and peer support. Consistent Referrals : Steady stream of well-matched clients to help grow and sustain your practice. Clinical Variety : Work with diverse clients using your preferred therapeutic approaches. Flexible Scheduling : Set your own hours and manage your caseload on your terms. Clinical Development : Access supervision, peer consults, and ongoing learning opportunities. Reliable Admin Support : Bi-monthly billing, prompt payments, and compensation for no-shows or late cancellations. INDTH2 A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer : In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and / or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates : if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and / or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
Critical Incident (CI) Support Counsellor Job Function: Clinical / Health
Status: Contractor Join Our Team Make a meaningful difference when it matters most. As a key member of our Critical Incident Support team, you’ll provide expert, on-site counselling and consultation in the wake of traumatic events—whether in workplaces, schools, or community settings. The impact you\'ll make and what we\'ll accomplish together As an independent contractor, your expertise will be critical in supporting local communities through both unexpected and planned challenges. You’ll provide immediate, on-site support during traumatic events such as accidents, employee deaths, or organizational shifts like restructuring. Your role will help individuals and groups process traumatic experiences, restore stability, and build long-term resilience. Here’s How Respond promptly to requests for on-site critical incident intervention services. Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations. Perform a preliminary assessment of the workplace situation and offer coaching and support to managers. Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group. Consult with the CI Supervisor and relevant stakeholders as needed. Qualifications & Requirements Education and Training: Master’s Degree in Counselling, Psychology, Social Work, or a related field. Active membership with a professional college or relevant governing board. Minimum five (5) years of post-master’s clinical experience. Completion of Critical Incident Stress Management (CISM) training or equivalent. Professional Liability Insurance coverage. Experience and Skills: Required experience in conducting group debriefing and defusing support. Strong interpersonal awareness and exceptional first impression skills. In-depth knowledge of different work environments and organizational structures with experience in workplace crisis management. Flexible schedule, with the ability to accept referrals with minimal notice. Profound understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions. Proficiency in facilitating both group and one-on-one interactions. Experience in supporting first responders. Must be flexible and accessible, with the ability to periodically respond to requests at any time during weekdays and weekends. What we offer Inclusive Environment: A supportive, values-driven culture that prioritizes diversity, equity, and belonging. Professional Community: A growing network of experienced clinicians for collaboration and peer support. Consistent Referrals: Steady stream of well-matched clients to help grow and sustain your practice. Clinical Variety: Work with diverse clients using your preferred therapeutic approaches. Flexible Scheduling: Set your own hours and manage your caseload on your terms. Clinical Development: Access supervision, peer consults, and ongoing learning opportunities. Reliable Admin Support: Bi-monthly billing, prompt payments, and compensation for no-shows or late cancellations. #INDTH2 A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. ____________Critical Incident (CI) Support Counsellor
Job Function: Clinical / Health
Status: Contractor Join Our Team Make a meaningful difference when it matters most. As a key member of our Critical Incident Support team, you’ll provide expert, on-site counselling and consultation in the wake of traumatic events—whether in workplaces, schools, or community settings. The impact you'll make and what we'll accomplish together As an independent contractor, your expertise will be critical in supporting local communities through both unexpected and planned challenges. You’ll provide immediate, on-site support during traumatic events such as accidents, employee deaths, or organizational shifts like restructuring. Your role will help individuals and groups process traumatic experiences, restore stability, and build long-term resilience. Here’s How Respond promptly to requests for on-site critical incident intervention services. Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations. Perform a preliminary assessment of the workplace situation and offer coaching and support to managers. Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group. Consult with the CI Supervisor and relevant stakeholders as needed. Qualifications & Requirements Education and Training: Master’s Degree in Counselling, Psychology, Social Work, or a related field. Active membership with a professional college or relevant governing board. Minimum five (5) years of post-master’s clinical experience. Completion of Critical Incident Stress Management (CISM) training or equivalent. Professional Liability Insurance coverage. Experience and Skills: Required experience in conducting group debriefing and defusing support. Strong interpersonal awareness and exceptional first impression skills. In-depth knowledge of different work environments and organizational structures with experience in workplace crisis management. Flexible schedule, with the ability to accept referrals with minimal notice. Profound understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions. Proficiency in facilitating both group and one-on-one interactions. Experience in supporting first responders. Must be flexible and accessible, with the ability to periodically respond to requests at any time during weekdays and weekends. What we offer Inclusive Environment: A supportive, values-driven culture that prioritizes diversity, equity, and belonging. Professional Community: A growing network of experienced clinicians for collaboration and peer support. Consistent Referrals: Steady stream of well-matched clients to help grow and sustain your practice. Clinical Variety: Work with diverse clients using your preferred therapeutic approaches. Flexible Scheduling: Set your own hours and manage your caseload on your terms. Clinical Development: Access supervision, peer consults, and ongoing learning opportunities. Reliable Admin Support: Bi-monthly billing, prompt payments, and compensation for no-shows or late cancellations. #INDTH2 A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. #J-18808-Ljbffr
EAP Counsellor page is loaded## EAP Counsellorlocations: St-Eustache, Quebec, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-20576TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.-**Social Worker, Psychologist, Psychotherapist, Psychoeducator or Sexologist****EAP Counsellor****Saint-Eustache, QC****Permanent, Full-Time****Our Team and What We'll Accomplish Together**At TELUS Health, we are committed to creating the healthiest workplaces on the planet. Providing mental health care to individuals through the Employee Assistance Program (EAP) is a perfect fit for this mission!Join a team of 150 EAP counsellors in Quebec who grow in a unique work environment, where their clinical skills are trusted, allowing them to develop a practice that reflects their own style. They give their best to our clients, knowing they are supported by a collaborative team, accessible supervisors, and an organization that values their well-being.**What You'll Do**You’ll have the fulfilling opportunity to make a real impact in our clients’ lives, providing short-term counselling when they need support most. Our technology tools will enable you to reduce your administrative tasks so you can focus on what truly matters: fostering meaningful human connections.You will develop your clinical skills while working with a diverse and stimulating client base. You will rely on the generosity of your team and benefit from peer group expertise and online training to deliver the best service. **How You Will Make an Impact:*** Adapting your interventions to fit your personal style, you will provide short-term counselling to a varied client base with diverse issues;* You will efficiently manage administrative requirements using clinical templates and technology tools that simplify note-taking;* You will participate in team meetings and peer groups where open discussions are encouraged.**What you bring:**The ideal candidate is comfortable with a diverse client base and skilled in brief interventions. They are proactive, resourceful, and organized, valuing collaboration with colleagues.* You hold a master’s or doctoral degree in mental health or a related field;* You are a registered member in good standing with the OPQ, OTSTCFQ, OPPQ or OPSQ;* You have at least five years of clinical experience;* You can set short-term goals and use a solution-focused approach;* You are empathetic and able to manage crisis or high-risk situations;* You have strong time management skills and can manage a high volume of clients;* Proficiency in French required, bilingualism is an asset.**Why Join TELUS Health:*** ****Work/Life Balance:**** Regular Monday-to-Friday schedule, four weeks of vacation, and wellness days;* ****Well-Being Support:**** Well-being allowance (up to $700) and mental health benefits ($5,000 per person for psychotherapy);* ****Benefits:**** Comprehensive health, dental, vision, and flexible benefit plans tailored to your individual and family needs;* ****Professional Growth & Support:**** Coverage for professional membership, paid training leave, clinical supervision, and career development opportunities;* ****Retirement Plan:**** Employer-contributed plan to help you reach your financial goals;* ****Purpose & Culture:**** One volunteer day per year plus a positive work environment that supports diversity, inclusion, and compassion;* ****TELUS Perks** **& Discounts****:**** Exclusive staff pricing on mobile, TV, internet, and more (where available).We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. As a Workers' Compensation Coordinator at TELUS Health, you'll be an integral part of our Health & Productivity Solutions team, dedicated to supporting employees through their recovery journey. In this role, you'll collaborate closely with Case Managers, leveraging your paralegal expertise to ensure seamless claim management and communication. Your attention to detail and strong interpersonal skills will be crucial as you coordinate information flow, process documentation, and provide compassionate support to team members navigating workers' compensation claims. Join our specialized team committed to enhancing health outcomes and productivity while upholding TELUS Health's commitment to putting our team members first. Responsibilities: Support Workers’ Compensation Case Managers with a variety of tasks such as data entry, communication distribution and other administrative functions; Coordinate the flow of information to Claims Management Coordinators and Case Managers; Operate the Kofax system to attach incoming documents to claims; Process invoices within our Kofax and Abiliti Case Management Systems; Communicate with the provincial boards to obtain information on claim files; Communicate with clients for telephonic claim intake; Open, sort, scan, and store the mail we receive; Work with the team to ensure that all responsibilities are completed according to service level agreements; Meet established productivity objectives. Qualifications and Skills: Must be a paralegal licensed with the Law Society of Ontario in good standing; Post-secondary education in health management and/or absence and disability management is a considerable asset; Completed related academic course work in health and safety, workers’ compensation, medical terminology, disability management, insurance, or RTW/Rehabilitation preferred; Strong interpersonal skills along with superior assessment and problem solving skills; Work experience in a front line customer support role, combined with an understanding of and appreciation for strong client service skills; Polished communication skills; High attention to detail. About Us: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Note that the health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. TELUS is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr
