Principal, Actuarial Consulting page is loaded## Principal, Actuarial Consultinglocations: Fredericton, New Brunswick, Canada: Halifax, Nova Scotia, Canadatime type: Full timeposted on: Posted Todayjob requisition id: R-21734TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish together TELUS Health Retirement Consulting practice brings over 60 years of experience and innovative thought leadership to pension & savings, actuarial, compensation and overall financial well-being consulting and outsourcing. Our purpose is to improve the financial well-being of individuals and the organizational resilience of employers and fiduciaries. We are also one of the largest pension plan administrators in Canada, serving over five million plan participants. We are a diverse organization with unparalleled capabilities for our clients and their people. The Defined Benefits and Actuarial Services practice within Retirement Consulting is composed of a dedicated group of nation-wide professionals with extensive experience in the fields of pension & savings and actuarial consulting. We specialize in providing strategic guidance, expert analysis, and effective risk management to help our clients offer the best pension plan for their plan members. With a deep understanding of complex mathematical models and statistical analysis, our team excels in assessing and quantifying risks in the retirement landscape. Our Defined Benefits and Actuarial Services Consulting team brings a wealth of knowledge and expertise to every engagement.**Here’s the impact you’ll make and what we’ll accomplish together**As a Principal within our Actuarial Consulting practice, you will leverage your broad business and financial acumen, along with your deep understanding of the pension landscape, to develop strategic long term plans for our clients’ defined benefits pension schemes. As a trusted advisor, you will lead and influence internal and external stakeholders, providing a higher level of actuarial consulting to address complex business challenges while growing the practice within your region. If you are a seasoned actuarial professional with a passion for innovation and a drive to make a difference, we invite you to join us on our mission to create a brighter future for our clients and their workforce.**What you’ll do...*** Pension Plan Advisory: provide proactive and thoughtful consulting, delivering integrative solutions and overseeing all aspects of client service, including quality of service provided by all lines of business; leveraging your deep understanding of the DB pension landscape.* Communication and Reporting: effectively convey intricate actuarial concepts to clients and stakeholders in a concise and comprehensible manner. Leverage your knowledge of industry developments and emerging trends.* Business Development: play a crucial role in driving business growth for Retirement Consulting by identifying new business opportunities with existing and new clients positioning TELUS Health as a leader in the market.* Leadership: foster the development of team members through coaching, mentoring and providing regular feedback; ensuring effective teamwork, collaboration and knowledge sharing to enhance team engagement.**You have...*** 10+ years of experience in pension plan consulting* Professional actuarial designation such as FCIA or FSA* Solid understanding of the various pension schemes and actuarial standards of practice within the Public and Private sectors including risk assessment, financial projections, and pension plan evaluation* Knowledge of regulatory requirements, financial markets, and industry developments and emerging trends related to the pension industry* Strong client relationship management, up to C-suite, based on trusted advisor model* Ability to identify new business opportunities, drive revenue growth, and meet budget and profitability targets* Proven leadership and mentorship to team members, ensuring high-quality deliverables while fostering a collaborative and supportive work environment**What you bring...*** Ability to understand client needs, provide strategic guidance, and ensure client satisfaction* Strong analytical and problem-solving skills, with a deep understanding of mathematical models and statistical analysis* Excellent communication skills to effectively convey complex actuarial concepts to clients and stakeholders* Continuous learning and staying updated with the latest developments in actuarial science and industry trends**Nice to Have*** Bilingual (English and French)**Workstyles:** This position offers flexible workstyles to accommodate various work environments and preferences.We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, #J-18808-Ljbffr
A leading health and well-being provider in Toronto seeks a Senior Consultant for Administrative Solutions to manage team workloads and provide essential technical support. You'll create and automate insightful reports, improve processes, and mentor team members. Ideal candidates have a diploma in Computer Science and experience in SQL reporting and database management. Join a collaborative team dedicated to improving health outcomes for clients across Canada. #J-18808-Ljbffr
Senior Consultant Administrative Solutions page is loaded## Senior Consultant Administrative Solutionslocations: Toronto, Ontario, Canada: Boston, Massachusetts, USAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-20760TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish together. You will help support our client services by managing team workloads, preparing insightful reports, and providing essential technical support guidance to team members reporting to you. If you excel at data management, have a knack for report preparation, and enjoy collaborating with diverse teams like Health & Welfare plan administration and implementation, we invite you to apply for this exciting opportunity to contribute to our organization's data operations and client services.TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for a wide range of client organizations across Canada and the United States. There are approximately nine million members in the plans we manage. We have been developing and providing fully automated administration services for nearly 30 years since our Ariel administration platform was first introduced to the market. Our primary mission is to support our clients in every aspect of the design and delivery of the compensation, benefits, pension and health management programs they maintain. We serve a wide range of clients, including corporations, businesses, government organizations and multi-employer plans. Our department specializes in post-implementation support, ensuring seamless transitions and ongoing satisfaction with our solutions. We leverage a robust customer ticketing system to assist clients in resolving issues efficiently and effectively. A key focus of our team is addressing access problems, such as members not being able to access the Business Health and Welfare (H&W) portal, ensuring that all users can leverage the resources available to them. Our commitment is to provide exceptional support and maintain the highest standards of service for our clients.**What you'll do**Database Management and Reporting:* Create and automate reports using Microsoft SQL applications* Prepare ad hoc reports and assist in data clean-up operations* Automate and schedule reports using SQL Server Integration Services (SSIS)* Develop self-service reports using SQL Server Reporting Services (SSRS)Process Improvement:* Collaborate with business partners to gather requirements for new report builds* Identify opportunities to automate processes and improve standard operating procedures (SOPs)Team Management:* Serve as a mentor to team members in brainstorming and resolving complicated technical challenges, work prioritization, and workload management* Ticket queue management and adherence to incident and deliverable SLAs* Ensure quality control and integrity of team deliverablesDocumentation and Communication:* Draft technical and user documentation for various procedures and technologies* Respond to requests and needs of the administration team, clients, and internal users**What you bring*** Diploma in Computer Science or equivalent education/work experience relevant to the position* 3-5 years of experience in a similar role, including ticketing systems* Experience with SQL on-demand query tools and database architecture* Experience with SSRS or web applications* Proficiency in Microsoft Office suite, especially Excel and Access* Familiarity with Windows environments* Excellent written and verbal communication skills* Strong customer service orientation* Ability to explain complex technical concepts to non-technical audiences* Creativity and attention to detail* Strong analytical and problem-solving skills* Ability to manage priorities, meet deadlines, and handle multiple projects* Self-motivated with the ability to work independently and as part of a team* Quick learner with enthusiasm for new challenges**Nice to Have*** Experience in the Health & Welfare industry* Knowledge of data visualization tools* Familiarity with agile methodologiesWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care. #J-18808-Ljbffr
A leading health and well-being provider is seeking a Principal in Actuarial Consulting in Fredericton, New Brunswick. The successful candidate will leverage extensive experience in pension plan consulting and strong client relationship management to influence internal and external stakeholders. Responsibilities include delivering strategic plans and developing quality client service. This role requires 10+ years of relevant experience and a professional actuarial designation, offering flexible work styles to accommodate various preferences. #J-18808-Ljbffr
A leading health provider is seeking a Sr Disability Claims Manager to empower employees in their transition back to work. Responsibilities include conducting case assessments and providing proactive support for return-to-work strategies. The ideal candidate has 2-5 years of experience in Disability Case Management, excellent communication skills, and the ability to handle complex situations with empathy. Flexible working arrangements and a comprehensive benefits package are offered. #J-18808-Ljbffr
Sr Pension Implementation Consultant (remote) page is loaded## Sr Pension Implementation Consultant (remote)time type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-21750TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.In this role, you'll configure our internal defined benefits (DB) pension software solution, and analyze and resolve common issues our clients experience following implementation. While you'll receive guidance from implementation managers when needed, you'll have the autonomy to establish priorities and tackle problems independently or collaboratively as part of a team.
To thrive in this role, you'll need to excel at managing problem resolution by providing clear explanations of issues and charting a path to their resolution. You'll bring strong skills in technology, communication, and problem-solving—the trifecta that makes you an invaluable partner to our clients and team.**What you'll do:*** Perform detailed analysis of our clients' pension plan calculation rules* Act as the link between the client and the project team in terms of pension plan calculations* Configure our software to suit the specifics of the client's pension plan* Write specifications according to the needs and requests of the clients regarding new developments of the software* Ensure the proper integration of the software with other software that will be implemented for the client* Participate in the development of the specific testing strategy for the software configuration and new developments* Participate in the review of test scenarios with the selection criteria required by the plan* Provide support to the quality assurance team* Collaborate in the development of the software by providing suggestions for improvement to the responsible team**What you bring:*** University degree in actuarial science, mathematics, statistics or finance* 8+ years’ experience in the DB pension space* 2+ years' experience in DB pension implementation, system configuration and quality assurance testing* Mastering of complex DB pension plans calculations* Ability to understand and use current computer technologies including an advanced knowledge of Excel software* Recognized, among other things, for analytical and summarizing skills, sense of organization and flexibility in terms of managing multiple projects* Excellent initiative and problem solving skills* Ability to establish priorities, delegate properly and meet timelines* Available to travel occasionally (Canada, US)**What's in it for you:*** Incomparable versatility in pension calculations and plan administration across Canadian and American markets* Deep expertise in an innovative and specialized field that sets you apart in the pension industry* Multiple implementation projects with leading clients across North America, expanding your portfolio and professional network* Flexibility to work from anywhere in Canada while maintaining a healthy work-life balance with comprehensive benefits* A corporate culture centered on mutual aid, social impact, well-being, and diversityWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Disclaimer:
In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.locations:
4 Locationstime type:
Full timeposted on:
Posted 30+ Days AgoBeing part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
#J-18808-Ljbffr
A leading health and well-being provider in Vancouver seeks a dedicated Counsellor II to provide short-term counselling services. The ideal candidate will have a Master's degree and at least five years of clinical experience, engaging in solution-focused therapy to help clients manage personal and work-related challenges. A commitment to mental health well-being is essential in this collaborative role that offers a competitive salary range and comprehensive benefits. #J-18808-Ljbffr
Independent EAP Counsellor page is loaded Independent EAP Counsellor Apply locations Kamloops, British Columbia, Canada Sydney, Nova Scotia, Canada St. Johns, Newfoundland and Labrador, Canada Grande Prairie, Alberta, Canada CAN-NS-Home Office time type Part time posted on Posted 2 Days Ago job requisition id R-19435 TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
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Now Hiring Across Canada – Mental Health Contractors
Service Type: In-Person Employee Assistance Program (EAP) Referrals
Licenced Clinical Social Worker or Counselling Therapist
We’re looking for licensed mental health professionals to provide
in-person EAP counselling
through their private practice as we expand our reach across Canada. Our EAP program delivers confidential, short-term support to employees and their families, helping them navigate life’s challenges with the guidance of compassionate professionals.
Make a Meaningful Impact
As an independent provider, you’ll offer solution-focused care while maintaining the flexibility and autonomy of your practice. You’ll be backed by a supportive network, clinical supervision, and efficient referrals—helping clients take the first step toward lasting well-being.
Join a team that believes in collaboration, compassion, and community care—together, we can make a difference.
Here's How
Provide solution-focused, short-term counselling to a diverse clientele facing a wide range of personal and work-related challenges.
Assess client needs, establish goals, and develop individualized strategies within the scope of their EAP coverage.
Create personalized, action-oriented plans to support clients in achieving meaningful outcomes.
Maintain accurate clinical records and documentation in alignment with TELUS Health’s clinical standards and protocols.
Collaborate effectively with TELUS Health’s internal EAP team to ensure seamless client care.
Adhere to professional, ethical, and confidentiality guidelines while complying with all relevant policies and regulations.
Stay current with best practices in mental health care and actively engage in continuous professional development.
Qualifications
A Master’s degree in Counselling, Psychology, or Social Work.
Current registration in good standing with your licensing body or professional association, along with valid professional liability insurance coverage.
Minimum of 5 years post-graduate counselling experience across diverse populations.
Strong skills in short-term goal setting and solution-focused counselling approaches.
Confidence in managing high-risk cases, including clients at risk of harm to self or others.
Experience working with individuals, couples, and families, and familiarity with local community resources.
A professionally maintained private office for in-person sessions.
Why join TELUS Health as an Independent Contractor
A positive, inclusive work environment that values diversity.
Integration into a national, growing network of mental health professionals.
Steady stream of referrals to support your private practice growth.
Opportunities to work with a diverse client base across various presenting concerns.
Increased professional visibility and credibility through association with TELUS Health.
Flexible scheduling to manage your caseload on your terms.
Opportunities to deliver specialized services (e.g., Work Support Program, post-trauma group interventions).
Access to clinical supervision, peer networking, and continuing education.
Reliable bi-monthly billing cycle and prompt payments, including coverage for no-shows and late cancellations.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Similar Jobs (1)
Addictions Counsellor locations 3 Locations time type Part time posted on Posted 2 Days Ago
Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.
It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.
A place to experience more
Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.
Talented people who care
Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.
Work that matters
Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
#J-18808-Ljbffr
Senior Consultant Administrative Solutions page is loaded## Senior Consultant Administrative Solutionslocations:
Toronto, Ontario, Canada:
Boston, Massachusetts, USAtime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R-20760TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Join our team and what we’ll accomplish together.
You will help support our client services by managing team workloads, preparing insightful reports, and providing essential technical support guidance to team members reporting to you. If you excel at data management, have a knack for report preparation, and enjoy collaborating with diverse teams like Health & Welfare plan administration and implementation, we invite you to apply for this exciting opportunity to contribute to our organization's data operations and client services.TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for a wide range of client organizations across Canada and the United States. There are approximately nine million members in the plans we manage. We have been developing and providing fully automated administration services for nearly 30 years since our Ariel administration platform was first introduced to the market. Our primary mission is to support our clients in every aspect of the design and delivery of the compensation, benefits, pension and health management programs they maintain. We serve a wide range of clients, including corporations, businesses,
government organizations
and multi-employer plans.
Our department specializes in post-implementation support, ensuring seamless transitions and ongoing satisfaction with our solutions. We leverage a robust customer ticketing system to assist clients in resolving issues efficiently and effectively.
A key focus of our team is addressing access problems, such as members not being able to access the Business Health and Welfare (H&W) portal, ensuring that all users can leverage the resources available to them. Our commitment is to provide exceptional support and maintain the highest standards of service for our clients.**What you'll do**Database Management and Reporting:* Create and automate reports using Microsoft SQL applications* Prepare ad hoc reports and assist in data clean-up operations* Automate and schedule reports using SQL Server Integration Services (SSIS)* Develop self-service reports using SQL Server Reporting Services (SSRS)Process Improvement:* Collaborate with business partners to gather requirements for new report builds* Identify opportunities to automate processes and improve standard operating procedures (SOPs)Team Management:* Serve as a mentor to team members in brainstorming and resolving complicated technical challenges, work prioritization, and workload management* Ticket queue management and adherence to incident and deliverable SLAs* Ensure quality control and integrity of team deliverablesDocumentation and Communication:* Draft technical and user documentation for various procedures and technologies* Respond to requests and needs of the administration team, clients, and internal users**What you bring*** Diploma in Computer Science or equivalent education/work experience relevant to the position* 3-5 years of experience in a similar role, including ticketing systems* Experience with SQL on-demand query tools and database architecture* Experience with SSRS or web applications* Proficiency in Microsoft Office suite, especially Excel and Access* Familiarity with Windows environments* Excellent written and verbal communication skills* Strong customer service orientation* Ability to explain complex technical concepts to non-technical audiences* Creativity and attention to detail* Strong analytical and problem-solving skills* Ability to manage priorities, meet deadlines, and handle multiple projects* Self-motivated with the ability to work independently and as part of a team* Quick learner with enthusiasm for new challenges**Nice to Have*** Experience in the Health & Welfare industry* Knowledge of data visualization tools* Familiarity with agile methodologiesWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer:
In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.The health and safety of our team, customers and communities is paramount to TELUS.
Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.**A place to experience more**Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.**Talented people who care**Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.**Work that matters**Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
#J-18808-Ljbffr
A global health and well-being provider is seeking a Senior Pension Implementation Consultant to configure pension software and analyze client issues. Candidates should possess a university degree in actuarial science or related fields, with over 8 years of experience in DB pensions. Strong problem-solving, communication, and organizational skills are essential. This remote role allows for flexible work arrangements across Canada, promoting work-life balance and a collaborative culture. #J-18808-Ljbffr
