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    Senior CRM Engineer  

    - Toronto

    Purpose of Job
    Equitable is transforming into a hybrid-agile delivery methodology with cross-functional Pods dedicated to launching new products, features, and ongoing business value for portfolios. The Senior CRM Engineer is an exciting role at Equitable, which is accountable for the build and delivery of CRM solutions. This person will be responsible for establishing a deep understanding of the business and technical setup of the current solutions, as well as defining and building new features and capabilities on the platform. The Senior CRM Engineer will assist our delivery teams to ensure that the solution is cohesive and meets the intended business value.
    The Senior CRM Engineer will work closely with business units, Delivery Leads, Product Managers and Project Managers to assess business requests and provide optimal technology solutions to address the intended business outcome. The incumbent will document process and system flows, and work the delivery teams as well as application support to ensure the approach to delivery will introduce no additional risk to projects. The Senior CRM Engineer will be involved in all deliveries from strategic and regulatorylevelinitiativestomaintenanceandsupportensuringthatallchangesbeingintroduced will address the immediate business needs, and ensure that other inflight initiatives are not impacted. The Senior CRM Engineer will be a core member within across-functional Pod and will work with stakeholders across Product Management and multiple technology teams and suppliers.
    Primary Responsibilities
    Collaborate with cross-functional pods, Business Analysts (BA), and external suppliers to design and implement Microsoft Dynamics 365 CRM applications and solutions, leveraging Power Automate, Power Apps, Power BI, Dynamics 365, and SharePoint Online Prepare and present high-level architecture and component designs for business solutions that meet identified objectives and requirements from stakeholders Develop, implement, and maintain key solution components by utilizing various Dynamics 365 services, while supporting cross-functional collaboration through the creation of acceptance criteria, testing artifacts, and story point estimations where applicable Provide support for ad hoc business and technical analysis requests, such as API data mapping and other main project activities as needed Participate in daily stand-ups and contribute to project velocity reporting, such as tracking the pace of writing and approving detailed user stories Collaborate with the Quality Assurance (QA) team to define and support test strategies, test scenarios, test data requirements, and user validation processes Ensure timely and effective communication of changes to requirements with delivery leads, project managers, and other relevant stakeholders Conduct training sessions and recommend best practices for end-users to maximize the efficiency of the Microsoft Power Platform suite Deliver high-quality business and software solutions and services across business units, adhering to Microsoft Dynamics standards and best practices for supported configurations and customizations Take accountability for meeting business requirements by ensuring project deliverables, such as solution design, performance, reliability, testing features, and documentation, are comprehensive and complete Stay informed about CRM industry trends, technologies, and best practices, implementing innovations to optimize current business processes Support the successful implementation and deployment of various Dynamics 365 projects, ensuring alignment with agreed timelines Build and maintain collaborative relationships with key stakeholders to understand needs, provide recommendations on Dynamics 365 Apps and PowerApps solutions, and mitigate potential challenges Stay updated on Microsoft Power Platform AI capabilities, such as Co-Pilot, and provide actionable recommendations to business units Define next steps, create action plans and KPIs, execute plans, and hold teams accountable by tracking measurable performance

    Knowledge/Skill Requirements
    At least 5 years of experience delivering technology projects in a technical role, participating in full lifecycle project implementations Proven experience working in highly collaborative, customer-focused environments Demonstrated experience in building and delivering CRM solutions Solid understanding of Agile Software Development Life Cycle (SDLC) concepts Hands-on expertise with Microsoft Dynamics 365 (Sales, Marketing, and Customer Service), including workflows, power automate flows, actions, customizations, configurations, user permissions and scripting Experience in data migration using tools such as XrmToolBox and KingswaySoft Proficiency in XML, HTML, CSS, JavaScript, and/or JQuery for coding purposes Experience developing plugins and custom workflows is a strong asset Ability to write custom connectors for integrating with external systems is a valuable asset Knowledge of virtual tables and Power Pages is an asset

  • F

    Employment/Litigation Legal Counsel  

    - Mississauga

    Employment/Litigation Legal Counsel FedEx Express Canada – Mississauga, Ontario (Hybrid)
    If we’re going to work together, let us first introduce ourselves – because we are proud of our team at FedEx Express Canada. You know us as a global transportation company – and we’ve shipped some pretty interesting things over the years, like part of the ship’s hull of the Titanic, a windmill, race cars, a helicopter, the shark from Jaws and a lot of panda bears who get their own chartered airplane!

    So, let’s get started telling you why you might be the perfect fit for our team. If you are a positive, high-energy person with experience in Employment Law and Litigation, we have a great job for you!
    We’re looking for an Employment/Litigation Legal Counsel and we promise it’s a really fun role! You get to: Provide legal counsel and advice to the corporation and its affiliates to ensure adherence to federal, provincial and local employment laws. Advise the corporation on laws affecting the hiring, termination, compensation, benefits and training of company personnel. Review corporate policies and procedures. Advise Human Resources and other stakeholders on the application, meaning, and impact of such policies and procedures. Handle litigation to which the corporation is a party, including monitoring the performance and progress of outside counsel representing the corporation in such litigation.
    This job might be for you if you: Thrive in a dynamic environment where you are comfortable working cross functionally by advising key stakeholders on laws and compliance regulations.
    And - we'd love if you’re really good at the below as well: Review and analyze laws and regulations affecting the company’s present and future plans to implement the best business structure for legal compliance. Evaluate legal issues involved in claims by or against the corporation and determine the appropriateness of litigation or settlement. Handle drafting court documents, taking depositions and other discovery, formulating trial strategy and trying cases.
    So what do you need to do all of this? How about… Bachelor of Law degree or JD required Member in good standing in the Law Society of Ontario Experience in an employment law or litigation role Robust understanding of Canada Labour Code, Human Rights Act, and other employment legislation Excellent written and oral communication skills Strong research and negotiation skills

    Some awesome perks to working at FedEx: A competitive salary and incentives A progressive benefits programs, including health and dental coverage and pension plan A Career Investment Fund with up to $5k a year for programs or tuition reimbursement Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities Discounted FedEx services, flights, hotels, entertainment and car rentals A fun and diverse team who voted FedEx a best employer and a great place to work (we aren’t just saying that - it’s actually true)
    We don’t expect you to deliver any helicopters or pandas – but if you can deliver on this exciting job opportunity, please attach your updated resume when applying. We thank all applicants, and we will contact you directly – by email, not by FedEx – if selected for an interview.

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    Pricing Specialist (OTR)  

    - Montreal

    Pricing Specialist OTR - Montreal Office
    Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are seeking a Pricing Specialist to join our team in Montreal! The ideal candidate will have at least 2 years working in a 3PL environment, a strong experience with CAN & US markets , excellent negotiation skills, and a dynamic personality!
    Responsibilities: Negotiate, dispatch and assign carriers to customers’ shipments to support the company. Source freight rates that meet or exceed financial targets. Manage carrier portfolio, including developing strong relationships and operational understandings, helping match carrier preferred lanes with freight, and work with carriers as determined by the company. Continually source new carriers for portfolio, developing the same relationships and understandings. Proactively communicate pertinent shipment details, updates, priorities to/from carriers, and our internal team. Communicate with sales reps and business leaders when appropriate for escalation to ensure customer satisfaction. Accountable for maintaining excellent service levels for our internal and external customers through continuous process improvement and the prompt resolution of issues. Understand current industry market conditions. Communicate any carrier issues that might impact operations.
    Requirements: 2 years of experience within a 3PL environment. Strong experience in OTR pricing in Canada & the US Proven negotiation skills. Excellent market and industry knowledge. Experience in high-volume operations. Excellent communication skills.
    A Few Great Reasons to work at Fuze Logistics: Competitive salary, as well as other perks and benefits. A Healthy work-life balance. Opportunities for Career Growth! We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact, this is the time to join if you want to be part of an exciting growth with a future for you! We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact. Interesting and exciting assignments ranging in size, type and complexity. An “open-door” policy where communication and brainstorming is encouraged. Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices!
    Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    The AML/ATF department within Compliance is responsible for the management of the Bank’s AML/ATF risk through the implementation and monitoring of effective controls. The Senior Analyst role is a multi-faceted one as responsibilities may include ensuring our organization's adherence to regulatory standards through advanced data analysis, modeling, mining, and automation techniques. As a Senior Analyst, you will play a key role in driving the design and implementation of digital-transformation solutions and contribute to the enhancement of our compliance strategies through cutting-edge Low-Code Automation and data-driven solutions. The environment is often fast-paced and requires the effective time management of multiple tasks and projects.
    This role will focus on development and implementation of innovative solutions using Power Apps and Power Automate to streamline processes, increase operational efficiency, and drive growth for enterprise risk operations. We offer significant potential for professional growth, along with numerous opportunities to engage in a diverse range of projects.
    Automation
    Implement custom automation solutions to streamline AML compliance procedures. Leading in design, specification, and selection of RPA solutions, giving due consideration to functionality, data, security, integration, infrastructure, and performance.

    Tools Development
    Create and enhance tools, scripts, and applications to facilitate data analysis, reporting, and compliance monitoring. Develop user-friendly interfaces and solutions to improve efficiency and accuracy

    Requirements Gathering
    Analyze, understand and document business processes to identify technical requirements and ensure designed solutions meet business requirement. Collaborate with business & technology stakeholders to ensure agreement in areas such as feasibility, execution, and decisions on hosting solutions which may impact architecture, security and application support.

    Data Management
    Build applications that connect to data sources within SQL databases and present the information in a concise manner that aligns with specified requirements.

    Scheduling and Monitoring
    Design scalable solutions that can operate in a scheduled way and ensure seamless and efficient execution of those processes. Monitor the processes and problem-solve everyday issues if required.

    Testing
    Create and execute test cases/scenarios to evaluate functional and non-functional performance of solutions

    Support and Maintenance
    Support Operational teams during UAT and roll-out phases. Support existing processes in production and implement change as part of a structured change control process.

    Documentation
    Create user guides and technical documentation for solutions developed.

    Let's Talk About You!
    Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field. Master's degree preferred. Minimum 4 years of experience in RPA development, with at least 2 years focused on Microsoft Power Automate. Proficient in using Microsoft Power Automate (Desktop and Cloud flows), Power Apps (Canvas/Model driven apps), Power Pages, and other components of the Microsoft Power Platform. Familiarity with other leading automation tools and technologies such as UiPath and certifications in Power Automate, UiPath, or other relevant RPA tools are highly desirable. Experience with custom connectors, Dataverse, API integrations, and advanced Power Automate functionality. Experience in utilizing API development and management tools such as Postman, with a strong understanding of Web APIs (SOAP/REST). Working knowledge of SQL and experience in data extraction and manipulation. High proficiency in the use of Microsoft Office applications (i.e., Advanced Excel, VBA, PowerPoint, Outlook, Word).

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • A

    Dock Manager  

    - Ajax

    About the Company Our client in Ajax, ON is looking to hire Dock Managers for their fulfillment center. The Dock Manager is responsible for managing dock operations at a logistics center. They ensure the reception, dispatch, and optimization of the flow of goods while guaranteeing compliance with safety and quality procedures.
    About the Role The Dock Manager supervises and coordinates truck loading and unloading operations, ensures the efficiency of logistics processes and the fluidity of goods flows, guarantees that the deadlines for receiving and shipping are respected, manages and leads a team of logistics operators and forklift operators, ensures compliance with safety standards and risk prevention rules, optimizes storage space and dock management, collaborates with carriers and other departments (inventory, procurement, shipping), and analyzes performance and proposes improvements (productivity indicators, service levels, incident management).
    Responsibilities Supervise and coordinate truck loading and unloading operations. Ensure the efficiency of logistics processes and the fluidity of goods flows. Guarantee that the deadlines for receiving and shipping are respected. Manage and lead a team of logistics operators and forklift operators. Ensure compliance with safety standards and risk prevention rules. Optimize storage space and dock management. Collaborate with carriers and other departments (inventory, procurement, shipping). Analyze performance and propose improvements (productivity indicators, service levels, incident management).
    Qualifications Excellent knowledge of logistics processes and dock management. Ability to manage a team and animate a dynamic work environment. Planning and time management skills. Proficiency in computer tools and warehouse management software (WMS, Excel, etc.). Ability to work under pressure and resolve operational issues quickly. Good communication and team player. Knowledge of the safety rules and standards in force.
    If you are interested in the Dock Manager role in Ajax, ON please apply now!

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    The Renewals Advisor is responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity. They must review each individual file, assess clients’ needs, provide necessary information, and negotiate renewals with the ultimate goal of retention, while adhering to the bank’s set policies and procedures.
    Retention (60%)
    Proactively establish and maintain contact with borrowers in the assigned portfolio of loans 90 to 180 days prior to maturity, positively representing the bank through the renewal process with a strong emphasis on superior customer service, ultimately with the goal of retaining them as Equitable Bank borrowers. This includes the ability to work professionally with authorized mortgage brokers. Negotiate renewals within a predetermined pricing range, attempting to offer the borrower the best product while maximizing the bank’s profit, while adhering to the underwriting criteria, timelines and other policies and procedures. Assess borrowers on an individual basis, making knowledgeable recommendations that are best suited to address their needs, whilst maintaining and upholding the Bank’s interest. This includes monitoring mortgages that no longer meet Equitable Bank’s risk assessment standards, working with these borrowers and/or third parties (brokers/lawyers) to ensure that they can transition in an efficient and timely manner Be self-directed and organized, able to balance and upkeep the day-to-day maintenance of five months’ worth of loans in a large portfolio. This includes, but is not limited to, ensuring 24-hour turn-around time on email requests and one hour turn-around time on all phone messages.

    Administration (30%)
    Prepare loan renewal documents for individual borrowers, processing said documents once signed and returned by borrowers Ensure all procedural and compliance requirements are met to minimize the bank’s exposure to risk and that all documents meet legal requirements and are electronically archived correctly for future reference. Ensure all actions to the file are accurately and consistently documented on the customer tracking database. Ensure the file has met all Anti-Money Laundering and Anti-Terrorist Financing requirements as stipulated by procedures to minimize the bank’s exposure to risk.

    Reporting (5%)
    Systematically track all interactions with borrowers and other external parties. Keep monthly portfolio spreadsheets up to date and available for review by management upon request.

    Other (5%)
    Efficiently and accurately complete any additional projects and tasks related to SFR. Renewals that may be assigned by management. Be team oriented, showing a willingness and ability to harmoniously work alongside other Equitable Bank employees in Renewals and other departments to better serve borrowers.

    Let's Talk About You!
    Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field. Superior interpersonal and communication skills, both written and verbal. Strong decision making and problem-solving abilities. Ability to perform under pressure. Basic mathematical skills. Exemplary analytical abilities. Strong customer service and negotiation skills. Computer literate (MS Outlook, MS Word, MS Excel). Self-motivated to meet tight deadlines. Results/goal achievement oriented. Ability to seamlessly balance multiple priorities simultaneously; organized multitasking. Team oriented. Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable. A general understanding of current mortgage market trends.

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    The Compliance Analyst is responsible for supporting the operations for Policy Governance and Regulatory Change Management. This role involves monitoring regulatory changes, assessing their impact on the organization, and coordination with the company's impacted business areas. The analyst will work closely with the Senior Manager, Policy Governance.
    The Core Responsibilities!
    Monitor and analyze regulatory changes to assess their impact on the organization's policies and procedures Assist in the development and maintenance of internal compliance policies and procedures to ensure they are up-to-date and aligned with regulatory requirements Provide support in the communication and implementation of policy changes across the organization Conduct regular reviews and assessments of existing policies to identify areas for improvement and ensure compliance with internal and regulatory standards Collaborate with various departments to provide guidance on compliance matters and address inquiries related to policy governance and regulatory changes Assist in the preparation of reports and documentation related to policy governance and regulatory change management Support the Senior Manager in the development and execution of compliance projects and initiatives

    Let's Talk About You!
    Post-secondary education in business, finance, or a related field with a minimum of 1 to 2 years of experience in regulatory compliance or policy governance Strong understanding of regulatory requirements and best practices in compliance and risk management Excellent verbal and written communication skills Proven analytical and problem-solving skills Strong organizational skills with the ability to prioritize assignments and manage multiple tasks within tight deadlines Ability to work independently and as part of a team Attention to detail and accuracy in work Proficiency in Microsoft Office applications, particularly Excel

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program


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    Logistics Coordinator – 3PL & Freight Brokerage
    Wilride Transport Ltd. is seeking a highly organized and detail-oriented Logistics Coordinator to join our growing 3PL and freight brokerage team. If you have experience in freight dispatching, carrier negotiations, and transportation logistics, this is an excellent opportunity to advance your career in supply chain and logistics management.
    Responsibilities: Coordinate freight shipments by dispatching partner carriers based on customer requirements. Negotiate rates with partner carriers to optimize margins and service levels. Monitor cross-border shipments, ensuring compliance with customs regulations and transportation laws. Track and manage driver hours of service to maintain legal and safe operations. Provide real-time shipment updates to customers, ensuring transparency and proactive communication. Work closely with shippers and receivers to schedule pickups and deliveries, ensuring accurate documentation. Utilize transportation management software (TMS) such as Fleet Manager and Microsoft Office for dispatch and tracking. Develop and maintain strong customer relationships through regular communication and problem-solving.
    Qualifications & Experience: 1+ years of experience in logistics coordination, 3PL freight brokerage, or transportation dispatching. Strong negotiation skills to secure competitive carrier rates. Excellent communication skills (both verbal and written). Ability to multitask and work efficiently in a fast-paced environment. Proficiency in Microsoft Office and transportation management software (TMS) preferred. Knowledge of cross-border freight movement and customs compliance.
    What We Offer: Competitive Salary: $60,000 - $70,000 per year Bonus Pay Opportunities Comprehensive Benefits: Extended Health & Dental Care Vision Care Company Pension Plan Paid Time Off (PTO) Casual Dress & On-Site Parking Company Events & Team-Building Activities

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Renewal Specialist is responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity. They must review each individual file, assess clients’ needs, provide necessary information and negotiate renewals with the ultimate goal of retention, while adhering to the bank’s set policies and procedures.
    Le spécialiste du renouvellement des prêts hypothécaires doit établir et maintenir une relation professionnelle avec les emprunteurs et/ou les courtiers dont les prêts hypothécaires arrivent à échéance. Il doit examiner chaque dossier individuel, évaluer les besoins des clients, fournir les renseignements nécessaires et négocier des renouvellements dans le but ultime de conserver les clients, tout en respectant les politiques et procédures établies par la banque.
    The Work ! Le Travail !
    1. Retention (60%) Proactively establish and maintain contact with borrowers in the assigned portfolio of loans 90 to 180 days prior to maturity, positively representing the bank through the renewal process with a strong emphasis on superior customer service, ultimately with the goal of retaining them as Equitable Bank borrowers. This includes the ability to work professionally with authorized mortgage brokers Negotiate renewals within a predetermined pricing range, attempting to offer the borrower the best product while maximizing the bank’s profit, while adhering to the underwriting criteria, timelines and other policies and procedures Assess borrowers on an individual basis, making knowledgeable recommendations that are best suited to address their needs, whilst maintaining and upholding the Bank’s interest. This includes monitoring mortgages that no longer meet Equitable Bank’s risk assessment standards, working with these borrowers and/or third parties (brokers/lawyers) to ensure that they are able to transition in an efficient and timely manner Be self-directed and organized, able to balance and upkeep the day-to-day maintenance of five months’ worth of loans in a large portfolio. This includes, but is not limited to, ensuring 24 hour turn-around time on email requests and one hour turn-around time on all phone messages 2. Administration (30%) Prepare loan renewal documents for individual borrowers, processing said documents once signed and returned by borrowers Ensure all procedural and compliance requirements are met to minimize the bank’s exposure to risk and that all documents meet legal requirements and are electronically archived correctly for future reference Ensure all actions to the file are accurately and consistently documented on the customer tracking database Ensure the file has met all Anti-Money Laundering and Anti-Terrorist Financing requirements as stipulated by procedures to minimize the bank’s exposure to risk 3. Reporting (5%) Systematically track all interactions with borrowers and other external parties Keep monthly portfolio spreadsheets up to date and available for review by management upon request 4. Other (5%) Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management Be team oriented, showing a willingness and ability to harmoniously work alongside other Equitable Bank employees in Renewals and other departments to better serve borrowers 1. Conservation (60 %) Établir et maintenir de manière proactive des contacts avec les emprunteurs du portefeuille de prêts assignés venant à échéance dans 90 à 180 jours, en représentant positivement la banque tout au long du processus de renouvellement en mettant fortement l’accent sur un service à la clientèle supérieur, dans le but ultime de les conserver en tant qu’emprunteurs de la Banque Équitable. Cela comprend la capacité de travailler professionnellement avec des courtiers hypothécaires autorisés. Négocier les renouvellements dans une fourchette de prix prédéterminée, en essayant d’offrir à l’emprunteur le meilleur produit tout en maximisant le profit de la banque, et ce, en respectant les critères de souscription, les échéanciers et les autres politiques et procédures. Évaluer les emprunteurs sur une base individuelle, en faisant des recommandations éclairées qui conviennent le mieux à leurs besoins, tout en maintenant et en protégeant les intérêts de la Banque. Il faut notamment surveiller les prêts hypothécaires qui ne respectent plus les normes d’évaluation des risques de la Banque Équitable et travailler avec ces emprunteurs et/ou tierces parties (courtiers/avocats ou notaires) pour s’assurer qu’ils sont en mesure de faire la transition de façon efficace et en temps opportun. Être autonome et organisé et être en mesure d’équilibrer et de maintenir quotidiennement un volume de cinq mois de prêts dans un portefeuille important. Cela comprend, sans s’y limiter, de garantir un délai de traitement de 24 heures pour les demandes par courriel et d’une heure pour tous les messages téléphoniques. 2. Administration (30 %) Préparer les documents de renouvellement de prêt hypothécaire pour chaque emprunteur, et traiter lesdits documents une fois qu’ils ont été signés et retournés par les emprunteurs. S’assurer que toutes les exigences en matière de procédures et de conformité sont respectées afin de réduire au minimum l’exposition de la banque aux risques et que tous les documents respectent les exigences légales et sont archivés électroniquement correctement pour consultation ultérieure. S’assurer que toutes les mesures prises à l’égard d’un dossier sont documentées avec exactitude et de façon uniforme dans la base de données de suivi des clients. S’assurer que les dossiers satisfont à toutes les exigences en matière de lutte contre le blanchiment d’argent et le financement d’activités terroristes, conformément aux procédures, afin de réduire au minimum l’exposition de la banque aux risques. 3. Rapports (5 %) Suivre systématiquement toutes les interactions avec les emprunteurs et les autres parties externes. Tenir à jour les feuilles de calcul mensuelles du portefeuille et les mettre à la disposition de la direction sur demande. 4. Autres (5 %) Exécuter avec efficacité et précision tous les projets et toutes les tâches supplémentaires liés aux renouvellements de prêts hypothécaires pour maisons individuelles que peut lui confier la direction. Avoir un esprit d’équipe, en faisant preuve de volonté et de capacité à travailler harmonieusement avec d’autres employés de la Banque Équitable au sein de l’équipe Renouvellements des prêts hypothécaires et d’autres services pour mieux servir les emprunteurs.

    Let's Talk About You ! Parlons De Vous !
    Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field Bilingual (English and French) Superior interpersonal and communication skills, both written and verbal Strong decision making and problem-solving abilities Ability to perform under pressure Basic mathematical skills Exemplary analytical abilities Strong customer service and negotiation skills Computer literate (MS Outlook, MS Word, MS Excel) Self-motivated to meet tight deadlines Results/goal achievement oriented Ability to seamlessly balance multiple priorities simultaneously; organized multitasking Team oriented Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable A general understanding of current mortgage market trends Diplôme d’études postsecondaires dans une discipline connexe et/ou deux à trois ans d’expérience dans un domaine connexe. Bilingue (anglais et français). Excellentes aptitudes pour les relations interpersonnelles et les communications, tant à l’oral qu’à l’écrit. Grande capacité à prendre des décisions et à résoudre des problèmes. Capacité à performer sous pression. Compétences de base en mathématique. Capacités d’analyse exemplaires. Solides compétences en matière de service à la clientèle et de négociation. Compétences en informatique (MS Outlook, MS Word, MS Excel). Motivé à respecter des délais serrés. Axé sur les résultats et l’atteinte des objectifs. Capacité d’équilibrer de façon harmonieuse plusieurs priorités simultanément et de s’organiser pour travailler sur plusieurs tâches à la fois. Esprit d’équipe Connaissance pratique des prêts hypothécaires résidentiels et des processus connexes, et compréhension approfondie des produits offerts par la Banque Équitable. Compréhension générale des tendances actuelles du marché hypothécaire

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Indigenous Intern  

    - Toronto

    Equitable Bank is driven by its mission to maintain its status as Canada’s Challenger Bank™ and is deeply committed to fostering an inclusive and diverse workplace. We recognize the importance of understanding the systemic barriers that Indigenous peoples face when accessing and working in Financial Services. We are offering these Indigenous Internship opportunities to support research on these barriers and provide recommendations for how Equitable Bank can better serve Indigenous communities.
    About The Roles
    The internships will provide the successful candidates with the opportunity to conduct meaningful research and gain valuable industry experience. The interns will work within a designated business group, supporting research initiatives and having other responsibilities aligned with the team’s goals. There are two roles in Toronto and one in Regina.
    The Core Responsibilities!
    Conduct research on systemic barriers to banking access for Indigenous peoples Draw on lived experiences to bring awareness to issues impacting Indigenous communities Work collectively with peer Indigenous Interns Develop and deliver a final paper/report with findings and recommendations

    Duties & Responsibilities (Business Group Specific)
    Support business group initiatives and assist with day-to-day operations as required Collaborate with team members to identify and implement process improvements Participate in meetings and contribute insights relevant to the team’s objectives Support additional administrative or project-based tasks as needed

    Let's Talk About You!
    An Indigenous student currently enrolled in or a recent graduate of a college, university, or equivalent program Business and financial knowledge is an asset Proficiency in Microsoft Office products Excellent written communication skills Strong attention to detail Strong analytical and critical thinking skills Ability to work independently and review one’s own work Ability to source research ethically and ensure proper citation practices

    At Equitable Bank, we are committed to providing an inclusive environment where diverse perspectives are valued. We encourage applications from Indigenous students who are passionate about research, financial services, and making a meaningful impact for their communities.
    We thank all applicants for their interest; however, only those selected for an interview will be contacted.
    Equitable Bank is driven in their mission to maintain their status as Canada’s Challenger Bank™ and deeply committed to inclusion. To more fully understand the systemic barriers facing Indigenous peoples in obtaining access to banking products and services, this role is intended to research these barriers and systemic difficulties and document recommendations on how Equitable can support overcoming them.

  • G

    Technicien inventaire  

    - Mirabel

    TECHNICIEN INVENTAIRE - MIRABEL
    Vous êtes à la recherche d'un nouveau défi ? Vous êtes passionné par les inventaires, la gestion de stock?
    En tant que membre de l’équipe du centre de distribution, le technicien assure le soutien dans les systèmes en lien avec les demandes du client, transporteurs ainsi qu’avec les autres services du Groupe Robert. Notre client est dans le secteur aéronautique.
    Horaire de fin de semaine: Samedi-Dimanche 7h00 à 19h00 ET Vendredi ou lundi de 7h00 à 19h00 (36h payé 40) Horaire de soir : Lundi au vendredi de 14h30 à 23h00
    Le technicien inventaire a comme principales responsabilités: Assurer l'exactitude des inventaires physiques; Effectuer les décomptes cycliques; Assurer l'exactitude et l'équilibre des inventaires aux systèmes; Créer les nouveaux produits au système; Répondre aux différentes demandes des clients en lien avec l'inventaire; Résoudre des problèmes d'inventaire moyennement complexe; Rechercher et investiguer sur des produits manquants; Optimiser la gestion de l'inventaire; Gérer les produits en quarantaine; Toutes autres connexes à l’emploi.
    Profil recherché: 3 ans d'expérience dans un poste similaire; Formation en gestion des approvisionnements ou autre formation liée au domaine; Connaissances des normes de sécurité en entrepôt Bonnes habiletés à utiliser des systèmes informatiques; Habilité à travailler debout; Anglais fonctionnel; Expérience sur un chariot élévateur (un atout); Connaissance de SAP (un atout).
    *Le masculin est utilisé pour alléger le texte. *Seules les candidatures retenues seront contactées.

  • E

    Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, Global Security & Marketing teams.
    The Work !
    Deliver exceptional customer service to EQ Bank’s prospective customers by identifying their banking needs and providing accurate information and guidance on EQ Bank’s suite of products and offerings Field large volumes of inbound calls and chats and ensure best-in-class service standards, while meeting EQ Bank’s response and resolution SLAs Own the digital-onboarding experience and help customers onboard successfully, resolve issues if any and communicate status to all stakeholders involved in a timely manner Strive to resolve customer issues and queries at first contact and escalate issues in accordance to EQ Bank’s complaints handling process Communicate effectively with customers and propagate EQ Bank’s core values of Respect, Agility, Integrity, Service and Empowerment to build lasting customer relationships Execute established controls to ensure adherence to regulatory requirements, Equitable and EQ Bank policies and Code of Conduct and Ethics Identify, recommend and participate in implementation of opportunities for continuous improvement relative to customer experience and product delivery

    Shifts :
    Training Period: 6 weeks: 9:00 AM to 5 :00 PM After the initial training period, the 4 main shifts are: 8 AM to 4 PM, 12 PM to 8 PM, 2PM-10PM and 4- midnight with a range of staggered start times in between Shifts will be assigned as per business needs but will be shared several weeks in advance and set for 1-2 months The incumbent should be prepared to work evening shift and also on weekends

    Let's Talk About You !
    1-3 years of call center and/or customer service experience is required for this role Post-secondary degree or certification in related field of study is desirable such as hospitality or finance Previous banking experience is considered an asset Strong ability to adapt to change Demonstrated ability to own an issue and drive to resolution Demonstrated ability to have difficult conversations with customers while maintaining a professional and proactive manner – both written and oral Excellent verbal and written communication skills Excellent problem-solving skills and ability to work in a fast-paced environment Experience working with a high degree of autonomy and self-direction Ability to understand and use different software (CRM, Microsoft Office Suite) Ability to communicate in French and English is essential (truly bi-lingual both conversationally and in written channels like live chat)

  • H

    Distribution Center Manager  

    - Newmarket

    HCR Permanent Search is currently working with a top distribution company in Newmarket who needs to hire a Distribution Center Manager. What is critical for them is that they need someone who has been employed as a Distribution Center Manager and has used an Manhattan ERP. To attract the best candidates, my client is offering a competitive pay rate ($90,000 - $100,000 /year), a good benefits program and a place where you can grow your career.
    Minimum Requirement: A post-secondary degree or diploma Previous experience as a Distribution Centre Manager Must have experience using Manhattan WMS Able to lift cartons up to 40 lbs.
    Responsibilities: Lead supervisors, team leads, and area coordinators. Manage daily workload and status meetings. Prioritize work requirements and resolve production obstacles. Ensure shipment accuracy and timeliness. Lead safety program and monthly safety meetings. Participate in hiring and maintain relationships with contractors and staffing agencies. Manage department expenses and approve vendor invoices. Ensure inventory accuracy and coordinate transfers. Follow customer routing guidelines to prevent chargebacks. Verify shipment discrepancies with customer service.
    Contact and Resume Submission If you feel you are an excellent candidate and have the required skills and experience indicated above, please send your attached resume and any important details to HCR Permanent Search, care of the recruitment consultant listed below. Only qualified candidates who can work in Canada without restriction will be contacted. Please ensure that you indicate the name of the position you are applying for in the subject heading. Thank you for your interest.
    Aaron Berger Sr Account Manager HCR Permanent Search 905-669-1149 Email:

  • K

    Dispatch  

    - Georgetown

    Company Description Kuthala GROUP is a private-held company with divisions in various industries including transport, equipment sales, equipment leasing, storage, fleet solutions, capital lending, parts, and real estate. With a wide array of services and offerings across North America, Kuthala GROUP provides comprehensive solutions for businesses in different sectors.
    Role Description This is a full-time on-site Dispatch role located in Georgetown, ON at Kuthala GROUP. The Dispatch will be responsible for coordinating transportation services, managing driver schedules, monitoring vehicle maintenance, and ensuring on-time delivery of goods. The role involves constant communication with drivers, customers, and internal teams to optimize transportation operations.
    Qualifications Experience in dispatching, logistics, or transportation management Knowledge of transportation regulations and industry best practices Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Strong organizational and problem-solving abilities Proficiency in using dispatch software and GPS tracking systems Understanding of supply chain management principles High school diploma or equivalent, with additional certification in logistics being a plus

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Senior Manager, Product Strategy will play a pivotal role in shaping the future of EQ Bank and driving innovation in digital banking in Canada. Reporting to the Senior Director, Product Strategy, Analytics & CX Insights, this role will collaborate closely with key teams—including Marketing, Product, Analytics, CX, and Customer Care—to define and execute EQ Bank’s strategic vision.
    This cross-functional role requires strong business acumen, analytical expertise, and the ability to solve ambiguous business challenges. The ideal candidate will be a curious and strategic financial services professional who thrives on challenging the status quo and is passionate about enhancing the digital banking experience for Canadians.
    Why Join Us?
    At EQ Bank, we are Canada’s Challenger bank, and we are redefining digital banking in Canada. If you’re looking for a high-impact role where you can shape strategy, drive innovation, and collaborate with top talent, this opportunity is for you. Join us in building a more empowering and customer-centric banking experience!

    Pricing Strategy & Management (Demand Deposits & GIC Portfolio)
    Develop and execute competitive pricing strategies for GICs and demand deposits, balancing profitability, market competitiveness, and customer acquisition/retention o Monitor market trends, competitor pricing, and economic indicators to recommend dynamic rate adjustments that optimize net interest margin Analyze profitability and cost structures, considering funding costs, liquidity needs, and customer behavior Collaborate with Treasury, Finance, and Product teams to align pricing strategies with funding requirements and business objectives

    Customer Lifecycle Management Strategy
    Design and implement cross-functional strategies to optimize customer outcomes within their first 90 days at EQ Bank and at other key milestones Leverage data-driven insights to understand customer behavior and develop targeted strategies that enhance engagement, satisfaction, and retention Work closely with Marketing, Product, Analytics, and Customer Care teams to ensure alignment and execution of lifecycle initiatives Monitor and analyze lifecycle metrics to identify opportunities for improvement and drive continuous optimization Develop automated customer journeys in collaboration with Marketing and Product teams to enhance personalization and engagement Lead a cross-functional onboarding squad, working to optimize the experience for new customers at EQ Bank with their first 90 days

    Strategy, Value Proposition and Program Management: Customer Programs
    Play the lead for a one or more strategic customer programs (e.g., Family Banking, Foreign Currency/FX, etc.) Own and enhance the value proposition to ensure it meets core customers needs and addresses key pain points (partnering with CX to generate insights) Conduct opportunity sizing, discovery, and validation for new product ideas Apply prioritization frameworks to evaluate and align initiatives with strategic goals Partner with Analytics to build data-backed business cases Collaborate with Marketing to align on annual marketing and promotional plans for FX offerings

    Competitive Benchmarking
    Lead retail banking competitive benchmarking efforts to track industry trends and best practices Develop a systematic process to monitor and share insights on competitors’ value propositions, pricing, marketing campaigns, and rewards programs Scan international markets for innovative ideas to inform EQ Bank’s product pipeline

    Let's Talk About You
    7+ years of experience in financial services, product management, management consulting, corporate strategy, or a related field MBA preferred; Bachelor’s degree in Business Administration, Engineering, Mathematics, or a related discipline Strong business acumen with an understanding of the capital and regulatory constraints in financial institutions Deep awareness of digital banking and payments trends Proficiency in financial modeling and business case development using Excel Proven ability to synthesize analyses and create executive-level presentations Strong stakeholder management skills with the ability to influence across all levels Excellent communication skills (written and verbal), with experience presenting to senior executives Advanced proficiency in MS Office (Excel, PowerPoint) Strong attention to detail and ability to manage multiple workstreams simultaneously

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    The purpose of this Senior Manager, IFRS 9 Development & Analytics role is to lead process development for IFRS 9 and provide technical expertise to internal teams.
    Reporting to the Associate Director ECL , this individual will be required to support the evolution of processes critical for IFRS 9. Furthermore, the incumbent will need to work with teams across the bank to gather, prioritize and execute business requirements.
    Analytics (40%)
    Evolve reporting and analytics through the introduction of new data, processes & methodologies and technology Work closely with internal stakeholders as a technical advisor to develop new analytics and/or reporting solutions Support IFRS 9 analytics and reporting such as portfolio assessments, and management overlay quantification Keep abreast of macroeconomic, regulatory, accounting and other financial industry developments as they relate to EQB's provisioning Work in pods in the delivery of new IFRS 9 credit risk models: Provide technical and risk expertise to guide the implementation, testing and usage of models Produce ECL and credit risk modelling analytics to facilitate conversations on reserve levels for the Bank

    Reporting (20%)
    Interpret and distill complex quarterly IFRS 9 trends for executive consumption Understand economic trends emerging from Bank’s forecast scenarios, including analyzing and segmenting large amounts of data Ensure full adherence to policy and controls in IFRS 9 processes Support the education of internal stakeholders on provision trends and analytics Ad hoc analytics, research and support where required Support effective controls for key processes

    Methodology and Process Development (10%)
    Gather business requirements for the ECL Engine and management overlay processes Collaborate with internal stakeholders such as Enterprise Data Management, Model Development and Risk Data Management to support changes to key IFRS 9 processes such as the ECL Engine or management overlay processes Manage credit loss calculator back-log items and work with the key stakeholders such as Finance to prune and prioritize the backlog Contribute to the optimization and automation of analytical and reporting pipelines Develop new applications to support IFRS 9 such as new analytical solutions, reporting solutions

    Audit (10%)
    Work closely with external or internal auditors in regular and ad-hoc audits as a subject matter expert Ensure adherence to regular audit timelines and requirements

    Team Management (20%)
    Provide timely guidance and mentoring to members of the team Provide timely and effective feedback to staff Identify and make recommendations on staffing resource requirements needed to adequately execute on key strategic objectives of the team Identify appropriate training opportunities or external courses to improve staff effectiveness

    Let's Talk About You!
    Minimum 5+ years’ experience in a risk management role. Previous FI experience in mortgage lending or knowledge of credit risk life cycle and interested in learning about provisions Degree in a business (Finance, Accounting, Commerce, Risk Management) or a quantitative discipline (Applied Mathematics or Statistics, Engineering, Computer Science) Knowledge in using Python for analytics would be beneficial Professional designations (or in progress) in FRM, CFA, or others related to risk management would be ideal Familiarity with IFRS 9 principles and concepts Fluent in SQL (MS SQL and Azure SQL), excel, and PowerBI Familiarity with confluence or other knowledge management software Advanced communication skills (verbal and written) sufficient to convey complex information and concepts into succinct opinions for any audience across different mediums (e.g presentations) Self-starter, capable of independently executing a stream of work within the context of a larger initiative Comfortable working collaboratively in a team and creating an inclusive environment with people at all levels Strong organization, time management and multi-tasking skills; managing and prioritizing multiple deadlines at one time; Familiarity with project management principles High attention to detail, ability to review and recommend actions to solve business problems

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    Reporting to the Senior Manager, Operations, the Operations Officer is responsible for a variety of functions within the Digital Banking group that include client onboarding, problem resolution, customer communication, processing of transactions, and data input. The Officer is responsible for performing the role with a high degree of accuracy and with a superb level of customer service and professionalism.
    The Core Responsibilities
    20% Customer Service Promptly responding to client inquiries received from the Contact Centre, Fraud Group or directly from clients Ensure customer satisfaction; must be well versed in product knowledge and features as well as policies and procedures Resolving any issues that may arise and escalating as needed. 30% Client Onboarding Review and Input Facilitate the regulatory onboarding of customers in an efficient, compliant, and client-centric manner Ensure all required record keeping documentation has all been received in good order Confirm receipt of initial deposit and resolving discrepancies or recommending exceptions where and when appropriate 50% Processing Cheque deposits. Incoming EFTs. Returned items Transfer-In and Transfer-Out requests for Registered Retirement Savings Plan (RRSP) & Tax-free savings account (TFSA)

    Let's Talk About You!
    Minimum of 2 years’ proven financial services operations experience. Exhibit sufficient judgment to detect, solve, or escalate problems efficiently and effectively. High level of accuracy in daily tasks, the ability to prioritize and multitask. Strong computer skills; ability to work independently on assigned tasks Excellent oral/written communication, relationship management, and time management skills are a must. Must be able to operate effectively within a fast-paced environment with tight time frames which are closely scrutinized by Senior/Executive Management. Strong Customer Service orientation. Able to perform well in a high volume, high intensity environment Product knowledge of Deposit & Registered products would be an asset. Proficient computer skills including MS Office May be required to be on call, and to work occasional weekend/holiday/evening hours. Schedules will be in shifts to service clients from 8AM – 8PM EST.

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Residential Mortgage Funder is responsible for reviewing legal documents and taking loans through to funding. This includes following up for outstanding documents, advising the Closing Service Provider of any amendments or changes required to complete the file, and preparing mortgage advance cheques.
    The Work !
    On a daily basis, the incumbent will review legal documents in a timely and accurate manner. The incumbent must ensure that documents coincide with the underwriting documentation and the deals fund as per the approval. In addition, the incumbent will conduct a light audit of each deal to ensure policy and guidelines are met. If a gap or inaccuracy (i.e. ratios out of line) is identified, the incumbent will be required to work with the Single Family Residential – Credit department to seek clarification and request additional information/documentation as required. On a daily basis, the incumbent will complete all Funding activates (i.e. cut cheques) and all supporting steps (i.e. set up property tax accounts), including tasks unique to different deal types (i.e. Conventional and Collateral mortgages) in a timely manner (35%). On a daily basis the incumbent will work directly with EQB’s Closing Servicer Provider. Through efficiency, the incumbent will be responsible for time management of their individual as well as overall team deal flow on order to meet prescribed deadlines all while maintaining positive attitude and strong working relationships. As part of the funding lifecycle, the incumbent will communicate changes, status updates and unique details to the Closing Servicer provider using their portal (35%) AML, Compliance and KYC are important in every financial organization. Therefore, the incumbent, on a daily basis, will ensure every deal, as well as their actions adhere to all applicable guidelines. In addition, the incumbent is required to meet a 100% Quality Assurance and Compliance metrics each month (20%). On a daily basis, the incumbent will liaise with a variety of internal departments (i.e. Compliance, Mortgage Servicing) to address any unique ad-hoc issues that may arise. In addition, when required, the incumbent will complete memos with supporting details for other departments (i.e. Accounting) to leverage for their tasks. In addition, frequent communication with the Single Family Residential - Credit department will be required in order to address credit related issues in a timely manner. Providing status updates (i.e. closing date changes) are also a key communication item in which the incumbent will be responsible for to ensure all parties with a vested interest in the deal are aware of where deals stands (10%).

    Let's Talk About You !
    Minimum of 1- 2 years’ mortgage experience, exposure to Prime and Alternative a benefit Excellent attention to detail Ability to thrive under pressure Excellent time management skills Familiarity with AML and Compliance practice Strong written and communication skills Demonstrated ability to use Microsoft Office (Word) Logical thinker with ability to multi-task Post-secondary education (diploma)

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • P

    Administrative Coordinator  

    - Mississauga

    Location: Mississauga (4 days onsite, 1 day WFH) ⏳ Schedule: Monday – Friday, 8:30 AM – 5:00 PM (1-hour lunch break) This role will initially be on Pivotal’s payroll for the first 6 months, with a seamless transfer to the client's payroll thereafter.
    Are you an organized and detail-oriented professional looking for your next opportunity? We are seeking an Administrative Coordinator to join one of our clients! If you thrive in a fast-paced environment, enjoy working collaboratively, and have a proactive mindset, we want to hear from you!
    What You'll Do: ✅ Manage systems and portals for landlines and cellphones ✅ Process and file accounts payable invoices and resolve discrepancies with vendors ✅ Coordinate employee travel arrangements and bookings ✅ Track and process cargo & freight claims across all departments ✅ Review and verify credit applications, maintain records of credit accounts ✅ Maintain records of purchases, monitor inventory levels, and manage supplier communication ✅ Perform general office administration, including reception duties, ordering supplies, and coordinating mail/courier services ✅ Support various departments with administrative tasks
    What We’re Looking For: ✔️ 2-5+ years of administrative experience in the transportation industry ✔️ Freight-forwarding experience is mandatory ✔️ Strong proficiency in Microsoft Excel, Word, and Outlook ✔️ Excellent verbal and written communication skills ✔️ Ability to multitask in a fast-paced environment with strict deadlines ✔️ Detail-oriented self-starter with a proactive approach ✔️ Reliable and punctual with a strong work ethic

  • Q

    Poste : consultant en risques de projet Lieu de travail : Centre-ville de Montréal, 3 jours sur place, 2 jours à distance, 40 heures par semaine Salaire : à discuter, pourrait être plus élevé si vous êtes un consultant incorporé Type de poste : contrat d'un an
    Nous recherchons un expert en gestion des risques pour soutenir des projets de grande envergure dans le secteur des transports. Ce rôle consiste à identifier, analyser et atténuer les risques liés aux projets tout en intégrant la gestion des risques dans la planification et la prise de décision.
    Responsabilités clés :
    - Identifier et évaluer les risques liés aux projets, en effectuant des analyses qualitatives et quantitatives. - Élaborer et mettre en œuvre des stratégies d'atténuation et surveiller leur efficacité. - Établir des indicateurs de risque clés, préparer des rapports et soutenir les processus de gouvernance. - Améliorer les cadres, les outils et les programmes de formation en matière de gestion des risques. - Promouvoir une solide culture du risque et collaborer avec les parties prenantes internes et externes.
    Qualifications :
    - Diplôme en gestion de projet, en ingénierie, en sciences, en commerce ou dans un domaine connexe. - 8 à 10 ans d'expérience en gestion des risques ou des projets dans le cadre de projets d'envergure (par exemple, transport, construction, ingénierie). - Connaissance des cadres de gestion des risques (PMI, AACE, ISO 31000) et de l'analyse probabiliste (Monte Carlo). - Maîtrise de Microsoft Office ; la connaissance d'ARM, PRA ou Safran est un atout. - Solides compétences en matière d'analyse, de prise de décision et de collaboration avec les parties prenantes.
    Veuillez envoyer votre CV en format Word à Jacynthe Lecomte Morin à l'adresse
    RECOMMANDEZ ET GAGNEZ UNE CARTE-CADEAU DE 50 $ ! Pour plus d’informations, cliquez ici .
    Numéros du permis CNESST : AP-2000158 et AR-2000157
    ***
    Position: Project Risk Consultant Location: Downtown Montreal, 3 days on site and 2 days remote, full 40 hours a week Salary: To be discussed, could be higher if you are an incorporated consultant Job Type: 1-year contract
    We are looking for a risk management expert to support large-scale projects in the transport industry. This role focuses on identifying, analyzing, and mitigating project risks while integrating risk management into planning and decision-making.
    Key Responsibilities:
    - Identify and assess project risks, conducting qualitative and quantitative analyses. - Develop and implement mitigation strategies and monitor their effectiveness. - Establish key risk indicators, prepare reports, and support governance processes. - Enhance risk management frameworks, tools, and training programs. - Promote a strong risk culture and collaborate with internal and external stakeholders.
    Qualifications:
    - Degree in project management, engineering, sciences, business, or a related field. - 8-10 years of experience in risk or project management within large projects (e.g., transit, construction, engineering). - Knowledge of risk management frameworks (PMI, AACE, ISO 31000) and probabilistic analysis (Monte Carlo). - Proficiency in Microsoft Office; familiarity with ARM, PRA, or Safran is an asset. - Strong analytical, decision-making, and stakeholder collaboration skills.
    Please send your resume in Word format to Jacynthe Lecomte Morin at
    REFER AND EARN A $50 GIFT CARD! For more details, click here .
    CNESST permit numbers: AP-2000158 & AR-2000157

  • I

    Labor Relations Manager  

    - Montreal

    Insight Global is looking for a Sr. Bilingual Advisor of Employee & Labor Relations to join the team that's hiring with one of our top Supply Chain and Logistics clients. This role requires a proactive individual who excels in a fast-growing environment and wants to start building a career in human resources. This role will be responsible for providing guidance to Leadership and HRBP as it pertains to labour relations, interpretation of the collective agreement, policies, and legislation as well as overseeing compliance and supporting in special projects. As a member of the Labour Relations team, this role will work closely with the Director, Labour, Disability, Policy and Compliance to: Employee Relations and Labour Relations Provide advice and support to managers and HRBP on a range of employee relations issues, including performance management, workplace conflicts, and disciplinary actions. Advise HRBP in resolving employee grievances and complaints through investigation and mediation. Support the management of labor relations activities, including assisting with collective bargaining and negotiations. Help ensure compliance with labor agreements and address issues related to union activities. Assist in the preparation and administration of labor contracts and agreements. Administration of the Grievance process to ensure all grievance, arbitration, CIRB files are prepared for litigation.
    Compliance and Policy Adherence: Ensure compliance with federal and local labor laws and regulations, as well as organizational policies. Assist in developing, updating, and communicating employee handbooks, policies, and procedures. Conduct regular audits and reviews to ensure policy adherence and recommend updates as necessary. Coordinate the administration of reports and processes related to government declarations, conflict of interest management, and other national initiatives. Conduct various analysis, information gathering, and research related to labor, compliance, grievances, and legislation. Play a critical role in national labour relations and compliance initiatives such as Federal Pay Equity Act, Federal Accessibility Act, BKMS management, Compliance results findings, etc. Follow up on identified compliance results
    Training and Development: Support the creation and delivery of training programs on employee and labor relations topics. Provide guidance to managers and employees on best practices for handling workplace issues.
    Reporting and Documentation: Maintain accurate and confidential records of employee relations cases, investigations, and outcomes. Prepare reports and summaries on employee and labor relations trends, issues, and metrics for senior management. Track and analyze employee relations data to identify trends and recommend improvements.
    Stakeholder Engagement: Collaborate with HR, legal, and other departments to address employee and labor relations issues and support organizational goals. Build and maintain positive relationships with union representatives, employee advocacy groups, and other relevant stakeholders. Provide outstanding customer service in English and French, ensuring clear and effective communication and understanding of customer inquiries, concerns, and requests across Canada
    Do you have what it takes? Bachelor degree in Human Resources, Labour Relations or a related field. 5-7 years of relative experience in human resources. Bilingual- French and English (MANDATORY) Intermediate Excel proficiency Experience with software/data analytics is an asset Flexibility in terms of working hours High level of attention to solve problems Able to work under pressure and tight deadlines Ability to learn quickly and organized Strong customer focus and ability to communicate at all levels
    We are an equal opportunity employer and believe we will benefit from the recruitment and development of employees who represent the great diversity of Canada's workforce.
    This job description is written in accordance with the language requirements outlined in Quebec's Bill 96. Bilingualism in English and French is a fundamental requirement for this position to ensure customer quality service and experience, and all candidates must be able to provide evidence of their language proficiency during the hiring process.

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work:
    The incumbent is responsible forall activities related to facilitating payout requests, including the accurate calculation of prepayment charges, preparation of payout statements, and follow-up to obtain full and/or shortfall payout funds.
    The Core Responsibilities Of The Job:
    Prepare payout statements accurately within the specified turnaround timeframe Update prepayment charge reference rates into applicable platforms as required Handle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries Conduct timely follow-up to obtain all past due payout funds. When necessary, reactivate mortgages and initiate collection for outstanding balances. Diligently complete collection activity to obtain payout shortfalls Work with Renewals and Internal Refinance teams to retain mortgages Understand and follow policies, guidelines, and procedures

    Let's Talk About You!
    Complete a diploma program in a related discipline or minimum of 2 yearsin a related field Knowledge of mortgages Strong math and analytical skills Strong attention to detail Ability to meet tight deadlines Ability to balance multiple high-risk priorities simultaneously Strong organization skills Superior interpersonal and communication skills – written and oral Excellent customer service skills Team oriented Intermediate excel skills Experience with MS Office Suite (Outlook, Word, Excel)

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • H

    Fleet Manager  

    - Montreal

    Fleet maintenance manager |Montreal, QC | Logistics | Up to $105000 | On-site Your New Company Join our client, a leading logistics company dedicated to providing top-notch transportation and fleet management services. Our commitment to excellence and innovation ensures that we deliver efficient, reliable, and cost-effective solutions to our clients. Join us and be part of a dynamic team that values integrity, teamwork, and continuous improvement. Your New Role As our Fleet Maintenance Manager, you will play a crucial role in maintaining and repairing our fleet vehicles and equipment. Your responsibilities will include developing and implementing preventive maintenance programs, overseeing safety and maintenance records, managing department staff, and ensuring compliance with all fleet and transport regulations. You will also be responsible for supervising mechanical maintenance and repair work, coordinating garage operations, and applying customer service methods and procedures. What You Need to Succeed in This Role To excel in this role, you will need 9-12 years of escalating responsibility in large fleet management, along with 5-7 years in a managerial role managing a team of mechanics. A master mechanic license or certificate would be considered an asset. You should have an in-depth understanding of standard practices, materials, tools, and equipment used in the repair and maintenance of motor vehicles and heavy equipment. Experience with diesel engines, hydraulics, and electrical systems is essential, as is a working knowledge of French. Strong communication and interpersonal skills, the ability to motivate teams, manage multiple projects, and resolve conflicts constructively are also crucial. Additionally, knowledge of finance, accounting, budgeting, and cost control principles, along with organizational effectiveness and self-management skills, will be key to your success. What's in It for You We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a supportive and collaborative work environment, working with a dedicated team of professionals. This role provides the opportunity to make a significant impact on our operations and contribute to our success. Join us and take your career to the next level! Apply today and become a part of our innovative and forward-thinking team. Gestionnaire de l'entretien de la flotte | Montréal, QC | Logistique | Jusqu'à 105 000 $ | Sur site Votre nouvelle entreprise Rejoignez notre client, une entreprise de logistique de premier plan dédiée à fournir des services de transport et de gestion de flotte de haute qualité. Notre engagement envers l'excellence et l'innovation garantit que nous offrons des solutions efficaces, fiables et rentables à nos clients. Rejoignez-nous et faites partie d'une équipe dynamique qui valorise l'intégrité, le travail d'équipe et l'amélioration continue. Votre nouveau rôle En tant que gestionnaire de l'entretien de la flotte, vous jouerez un rôle crucial dans l'entretien et la réparation de nos véhicules et équipements de flotte. Vos responsabilités incluront le développement et la mise en œuvre de programmes de maintenance préventive, la supervision des dossiers de sécurité et de maintenance, la gestion du personnel du département et l'assurance de la conformité à toutes les réglementations de la flotte et du transport. Vous serez également responsable de superviser les travaux de maintenance et de réparation mécanique, de coordonner les opérations du garage et d'appliquer les méthodes et procédures de service à la clientèle. Ce dont vous avez besoin pour réussir dans ce rôle Pour exceller dans ce rôle, vous aurez besoin de 9 à 12 ans de responsabilités croissantes dans la gestion de grandes flottes, ainsi que de 5 à 7 ans dans un rôle de gestionnaire supervisant une équipe de mécaniciens. Une licence ou un certificat de maître mécanicien serait considéré comme un atout. Vous devez avoir une compréhension approfondie des pratiques standard, des matériaux, des outils et des équipements utilisés dans la réparation et l'entretien des véhicules à moteur et des équipements lourds. Une expérience avec les moteurs diesel, les systèmes hydrauliques et électriques est essentielle, tout comme une connaissance pratique du français. De solides compétences en communication et en relations interpersonnelles, la capacité de motiver les équipes, de gérer plusieurs projets et de résoudre les conflits de manière constructive sont également cruciales. De plus, des connaissances en finance, comptabilité, budgétisation et contrôle des coûts, ainsi que des compétences en efficacité organisationnelle et en autogestion, seront essentielles à votre succès. Ce que nous vous offrons Nous offrons un salaire et un ensemble d'avantages sociaux compétitifs, ainsi que des opportunités de croissance et de développement professionnels. Vous ferez partie d'un environnement de travail collaboratif et solidaire, travaillant avec une équipe de professionnels dévoués. Ce rôle offre l'opportunité d'avoir un impact significatif sur nos opérations et de contribuer à notre succès. Rejoignez-nous et faites passer votre carrière au niveau supérieur ! Postulez dès aujourd'hui et devenez membre de notre équipe innovante et tournée vers l'avenir.

  • C

    Logistics Coordinator  

    - Greater Kitchener-Cambridge-Waterloo Metropolitan Area

    A leading company in the logistics industry is seeking an experienced Logistics Coordinator to join our dynamic team. This role requires a professional with 3-5 years of experience in high-volume work environments and a deep understanding of various transportation modes, including Truckload (TL), Less-than-Truckload (LTL), Intermodal, Ocean, and International shipping. The ideal candidate will excel in carrier rate negotiation and possess exceptional customer service skills.
    Key Responsibilities: Efficiently manage and coordinate high volumes of shipments. Oversee dispatch operations, ensuring timely and accurate delivery. Handle transportation logistics for TL, LTL, Intermodal, Ocean, and International shipments. Negotiate competitive carrier rates to optimize cost savings. Maintain strong relationships with carriers and clients, providing exceptional customer service. Handling competing priorities Monitor shipment statuses, troubleshoot issues, and provide proactive solutions. Ensure compliance with all relevant regulations and industry standards.
    Qualifications: Minimum 4 years of experience in transportation, distribution, or supply chain retail College/University degree preferred with specialty on business, logistics, import/export, or related field. Comprehensive knowledge of TL, LTL, Intermodal, Ocean, and International transportation. Strong background in dispatch operations, Continuous process improvement Expertise in carrier rate negotiation. Excellent customer service and communication skills. Ability to multitask and thrive in a fast-paced setting. Strong problem-solving abilities and attention to detail

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work
    The Senior Manager, Hedge Accounting & Financial Operations is a key member of the Accounting and Finance team. Reporting to the Director, Financial Reporting, Policies and Controls, the role will be responsible for providing monthly analysis for derivatives, hedge accounting and fair valuations. The role works closely with various departments including Treasury, Capital Markets, Corporate Development, and Securitization operations, and is responsible for providing middle-office and back-office functions for securities trading and derivatives including settlements and valuations. The role will also be responsible for financial statement disclosures on derivative financial instruments, including compliance and reporting for IIROC debt transactions. The role will also provide support to the banking operations, procurement, and accounts payable functions within the Financial Operations team.
    Hedge Accounting
    Manage fair value reporting of over $14 billion (notional amount) of derivatives and hedging instruments and eliminate P&L volatility through hedge accounting. Prepare hedge accounting documentation and effectiveness testing, ensuring full compliance with IAS 39 and IFRS 9 disclosure requirements. Develop and implement new procedures to achieve hedge accounting for various derivatives (swaps, forwards, etc.)

    Middle Office and Valuation
    Manage settlements for security transactions, including swap payments and receipts. Coordinate with traders in Treasury/Capital Markets, custodians, and counterparties to resolve any settlement issues. Review and provide entries related to fair value through P&L (FVtPL) investments. Ensure appropriate controls exist over securities and derivative valuations, and hedge accounting transactions.

    Month-End/Quarter-End/Year-End
    Prepare/review general ledger entries, and monthly reconciliation and continuity schedules for various accounts. Prepare/review monthly financial statements, financial report packages and variance analysis commentary as well as other monthly, quarterly, and year-end analysis, as required. Prepare/review assigned financial statement notes in the annual and quarterly financial reports Coordinate with various groups to obtain information such as counterparty collateral margins to complete the related financial statement disclosure. Assist external auditors during quarterly reviews and the year-end audit.

    Let's Talk About You!
    University/post-graduation education in Accounting, Commerce, or Business. CPA designation (CMA, CGA, CA) is required. 10+ years of experience at financial institutions including 3 years with an accounting firm having worked with clients from financial institutions. 1-3 years derivative accounting/valuation experience, including hedge accounting, with sound technical knowledge. Knowledge of IFRS is required. Ability to clearly communicate technical, analytical, quantitative or conceptual information and ideas using language that is appropriate to the target audience. Demonstrated ability using MS Office (Excel, Access, PowerPoint and Word). Advanced Microsoft Excel skills, including developing/running macros would be an asset. Ability to work extensively with formulas, data and spreadsheets. Knowledge of Microsoft SQL Server Management Studio would be an asset. Experience in securitization would be an asset. Possess strong problem-solving and analytical skills, attention to detail, and organization skills. Ability to multi-task competing priorities. Ability to work in both team and individual environments

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Renewal Specialist is responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity. They must review each individual file, assess clients’ needs, provide necessary information and negotiate renewals with the ultimate goal of retention, while adhering to the bank’s set policies and procedures.
    Le spécialiste du renouvellement des prêts hypothécaires doit établir et maintenir une relation professionnelle avec les emprunteurs et/ou les courtiers dont les prêts hypothécaires arrivent à échéance. Il doit examiner chaque dossier individuel, évaluer les besoins des clients, fournir les renseignements nécessaires et négocier des renouvellements dans le but ultime de conserver les clients, tout en respectant les politiques et procédures établies par la banque.
    The Work ! Le Travail !
    1. Retention (60%) Proactively establish and maintain contact with borrowers in the assigned portfolio of loans 90 to 180 days prior to maturity, positively representing the bank through the renewal process with a strong emphasis on superior customer service, ultimately with the goal of retaining them as Equitable Bank borrowers. This includes the ability to work professionally with authorized mortgage brokers Negotiate renewals within a predetermined pricing range, attempting to offer the borrower the best product while maximizing the bank’s profit, while adhering to the underwriting criteria, timelines and other policies and procedures Assess borrowers on an individual basis, making knowledgeable recommendations that are best suited to address their needs, whilst maintaining and upholding the Bank’s interest. This includes monitoring mortgages that no longer meet Equitable Bank’s risk assessment standards, working with these borrowers and/or third parties (brokers/lawyers) to ensure that they are able to transition in an efficient and timely manner Be self-directed and organized, able to balance and upkeep the day-to-day maintenance of five months’ worth of loans in a large portfolio. This includes, but is not limited to, ensuring 24 hour turn-around time on email requests and one hour turn-around time on all phone messages 2. Administration (30%) Prepare loan renewal documents for individual borrowers, processing said documents once signed and returned by borrowers Ensure all procedural and compliance requirements are met to minimize the bank’s exposure to risk and that all documents meet legal requirements and are electronically archived correctly for future reference Ensure all actions to the file are accurately and consistently documented on the customer tracking database Ensure the file has met all Anti-Money Laundering and Anti-Terrorist Financing requirements as stipulated by procedures to minimize the bank’s exposure to risk 3. Reporting (5%) Systematically track all interactions with borrowers and other external parties Keep monthly portfolio spreadsheets up to date and available for review by management upon request 4. Other (5%) Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management Be team oriented, showing a willingness and ability to harmoniously work alongside other Equitable Bank employees in Renewals and other departments to better serve borrowers 1. Conservation (60 %) Établir et maintenir de manière proactive des contacts avec les emprunteurs du portefeuille de prêts assignés venant à échéance dans 90 à 180 jours, en représentant positivement la banque tout au long du processus de renouvellement en mettant fortement l’accent sur un service à la clientèle supérieur, dans le but ultime de les conserver en tant qu’emprunteurs de la Banque Équitable. Cela comprend la capacité de travailler professionnellement avec des courtiers hypothécaires autorisés. Négocier les renouvellements dans une fourchette de prix prédéterminée, en essayant d’offrir à l’emprunteur le meilleur produit tout en maximisant le profit de la banque, et ce, en respectant les critères de souscription, les échéanciers et les autres politiques et procédures. Évaluer les emprunteurs sur une base individuelle, en faisant des recommandations éclairées qui conviennent le mieux à leurs besoins, tout en maintenant et en protégeant les intérêts de la Banque. Il faut notamment surveiller les prêts hypothécaires qui ne respectent plus les normes d’évaluation des risques de la Banque Équitable et travailler avec ces emprunteurs et/ou tierces parties (courtiers/avocats ou notaires) pour s’assurer qu’ils sont en mesure de faire la transition de façon efficace et en temps opportun. Être autonome et organisé et être en mesure d’équilibrer et de maintenir quotidiennement un volume de cinq mois de prêts dans un portefeuille important. Cela comprend, sans s’y limiter, de garantir un délai de traitement de 24 heures pour les demandes par courriel et d’une heure pour tous les messages téléphoniques. 2. Administration (30 %) Préparer les documents de renouvellement de prêt hypothécaire pour chaque emprunteur, et traiter lesdits documents une fois qu’ils ont été signés et retournés par les emprunteurs. S’assurer que toutes les exigences en matière de procédures et de conformité sont respectées afin de réduire au minimum l’exposition de la banque aux risques et que tous les documents respectent les exigences légales et sont archivés électroniquement correctement pour consultation ultérieure. S’assurer que toutes les mesures prises à l’égard d’un dossier sont documentées avec exactitude et de façon uniforme dans la base de données de suivi des clients. S’assurer que les dossiers satisfont à toutes les exigences en matière de lutte contre le blanchiment d’argent et le financement d’activités terroristes, conformément aux procédures, afin de réduire au minimum l’exposition de la banque aux risques. 3. Rapports (5 %) Suivre systématiquement toutes les interactions avec les emprunteurs et les autres parties externes. Tenir à jour les feuilles de calcul mensuelles du portefeuille et les mettre à la disposition de la direction sur demande. 4. Autres (5 %) Exécuter avec efficacité et précision tous les projets et toutes les tâches supplémentaires liés aux renouvellements de prêts hypothécaires pour maisons individuelles que peut lui confier la direction. Avoir un esprit d’équipe, en faisant preuve de volonté et de capacité à travailler harmonieusement avec d’autres employés de la Banque Équitable au sein de l’équipe Renouvellements des prêts hypothécaires et d’autres services pour mieux servir les emprunteurs.

    Let's Talk About You ! Parlons De Vous !
    Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field Bilingual (English and French) Superior interpersonal and communication skills, both written and verbal Strong decision making and problem-solving abilities Ability to perform under pressure Basic mathematical skills Exemplary analytical abilities Strong customer service and negotiation skills Computer literate (MS Outlook, MS Word, MS Excel) Self-motivated to meet tight deadlines Results/goal achievement oriented Ability to seamlessly balance multiple priorities simultaneously; organized multitasking Team oriented Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable A general understanding of current mortgage market trends Diplôme d’études postsecondaires dans une discipline connexe et/ou deux à trois ans d’expérience dans un domaine connexe. Bilingue (anglais et français). Excellentes aptitudes pour les relations interpersonnelles et les communications, tant à l’oral qu’à l’écrit. Grande capacité à prendre des décisions et à résoudre des problèmes. Capacité à performer sous pression. Compétences de base en mathématique. Capacités d’analyse exemplaires. Solides compétences en matière de service à la clientèle et de négociation. Compétences en informatique (MS Outlook, MS Word, MS Excel). Motivé à respecter des délais serrés. Axé sur les résultats et l’atteinte des objectifs. Capacité d’équilibrer de façon harmonieuse plusieurs priorités simultanément et de s’organiser pour travailler sur plusieurs tâches à la fois. Esprit d’équipe Connaissance pratique des prêts hypothécaires résidentiels et des processus connexes, et compréhension approfondie des produits offerts par la Banque Équitable. Compréhension générale des tendances actuelles du marché hypothécaire

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • T

    Manager of Supply Planning and Scheduling– Retail Operations The Headhunters have partnered with one of the largest specialized retailers across Canada to add a Manager of Supply Planning, to their growing team. They have multiple locations across the country and offer a wide range of products, sourced internally within their organization, as well as externally. Note: although Head Office is in British Columbia, for the right individual, a remote option will be considered. Manager of Supply Planning and Scheduling Responsibilities: Reporting to the Director of Supply Chain Planning, the Manager of Supply Planning and Scheduling will be responsible for leading a team that generates the end-to-end supply plan focused on maximizing achievement of unconstrained demand while minimizing production costs and inventory levels through the integrated business planning (IBP) process. As a key contributor to the IBP process the Supply Planning Manager will be responsible for the execution of the supply review as well as for providing timely visibility to all supply constraints and key risks to published supply plans. The Supply Planning Manager will lead the slow moving and obsolete inventory process and support the ongoing maintenance of the inventory policy. Key responsibilities associated with this role: 1. Supply Chain Management Inventory Management: Ensure that the right amount of products are available to meet customer demand while minimizing excess inventory. Demand Forecasting: Collaborate with the demand planning team to accurately forecast demand and adjust supply planning accordingly. Supply Allocation: Prioritize and allocate products based on demand, seasonality, and regulatory constraints Capacity Planning: Work with suppliers and internal teams to ensure sufficient manufacturing or storage capacity for meeting demand. 2. Vendor and Supplier Relationship Management Supplier Coordination: Manage relationships with suppliers to ensure timely delivery of goods. Maintain good communication to mitigate supply chain risks. Contract Management: Negotiate contracts with suppliers, ensuring they comply with regulatory requirements and provide competitive pricing and favorable terms. Performance Monitoring: Track supplier performance through KPIs (e.g., delivery times, quality, costs) and address any issues. 3. Regulatory Compliance Regulatory Knowledge: Stay updated with industry regulations and ensure compliance throughout the supply chain process. Quality Control: Collaborate with quality assurance teams to ensure products meet required safety and quality standards. Documentation and Reporting: Ensure all required regulatory documentation is completed and stored for audits. 4. Cross-Functional Collaboration Collaboration with Sales and Marketing: Work closely with sales and marketing teams to align on promotional plans, product launches, and ensure adequate supply for key retail periods. Coordination with Logistics: Ensure smooth coordination between supply planning and logistics teams for on-time delivery of goods. Communication with Finance: Collaborate with the finance team on budgeting, cost control, and optimizing inventory turnover. 5. Data Analysis and Reporting Supply Chain Optimization: Analyze supply chain data and develop strategies to optimize processes, reduce costs, and improve lead times. KPIs and Metrics: Establish and track key performance indicators to evaluate the effectiveness of supply planning strategies. Reporting: Regularly report to senior management on supply planning performance, including potential risks or opportunities. 6. Risk Management and Contingency Planning Identify Risks: Proactively identify and mitigate risks to supply, such as disruptions due to external factors (e.g., natural disasters, supplier failure). Contingency Planning: Develop contingency plans for supply chain disruptions to maintain operations during crises or delays. 7. Continuous Improvement Process Improvement: Identify opportunities for process improvements to enhance efficiency and reduce costs in supply planning. Technology Integration: Explore and integrate advanced technologies (e.g., supply chain management software, automation tools) to improve the planning process. 8. Team Management and Development Staff Supervision: Lead and manage a team of Supply Planner, providing coaching, training, and performance feedback. Resource Planning: Ensure the team is properly resourced and equipped to meet organizational goals. The successful candidate has: Bachelor’s degree; ideally in engineering, statistics, mathematics or economics. 5-10 years experience in planning roles (supply planning, scheduling, S&OP, or IBP) 2-5 years experience managing and building teams Proven leadership skills - experience building and managing high performing teams Past success operating in an extremely fast paced rapidly changing environment/industry. Experience designing and implementing advanced planning systems (inventory and supply planning) or leveraging a combination of offline, ERP and MRP data to generate inventory and supply planning tools Proven analytical & mathematical thinking, and adept at solving complex problems Knowledge of supply and inventory planning best practices Experience using relational databases and reporting tools, SQL and BI tools (e.g. Alteryx, Power BI) an asset Used to fast-paced multi-sku industries, with innovation pipelines and complex supply chains. Previous experience in a highly regulated industry (food, pharma, etc) Compensation and Benefits: Base salary ranging from $100,000-$120,000, depending on experience with bonus and benefits Opportunity to lead during a significant growth period Collaborative and inclusive work environment Professional development and career advancement opportunities
    Only candidates already eligible to work in Canada will be reviewed. Only qua

  • E

    Join a Challenger
    Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
    We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
    The Work:
    The internship will provide the successful candidates with the opportunity to conduct meaningful research and gain valuable industry experience. The intern will work within a designated business group, supporting research initiatives and having other responsibilities aligned with the team’s goals. This role is located in Regina (hybrid).
    The Core Responsibilities Of The Job:
    Work on a rotational basis within the Commercial Banking group to learn about the different job opportunities/requirements Conduct research on systemic barriers to Commercial banking for Indigenous peoples Provide administrative support to your immediate manager as needed Assist with the Office Regional Manager duties Draw on lived experiences to bring awareness to issues impacting Indigenous communities Work collectively with peer Indigenous Interns Develop and deliver a final paper/report with findings and recommendations Support business group initiatives and assist with day-to-day operations as required Collaborate with team members to identify and implement process improvements Participate in meetings and contribute insights relevant to the team’s objectives Support additional administrative or project-based tasks as needed

    Let's Talk About You!
    An Indigenous student currently enrolled in or a recent graduate of a college, university, or equivalent program This role is located in REGINA, SK Business and financial knowledge is an asset Proficiency in Microsoft Office products Excellent written communication skills Strong attention to detail Strong analytical and critical thinking skills Ability to work independently and review one’s own work Ability to source research ethically and ensure proper citation practices

    What we offer (For full-time permanent roles)
    Competitive discretionary bonus
    ✨ Market leading RRSP match program

  • H

    Talent Acquisition Specialist (Bilingual)  

    - Montreal

    PLEASE READ BEFORE APPLYING:
    You must be bilingual You must be available ASAP You must have 1-2 years experience in recruitment Duration: 1 month with potential for extension Location: Saint Laurent (HYBRID)
    Your new company
    Hays Specialist Recruitment has partnered with a global logistics organization based in the Montreal, (Saint Laurent) area. We are seeking a Talent Acquisition Associate to join their team for a 3-month contract with potential to extend . This position offers full time hours, Monday-Friday, on a hybrid basis (3 times a week in the office).

    Your new role
    Administer recruitment and selection process, including external job postings though multiple sources, resume/applicant screening, driver pre-placement assessments and criminal record checks to ensure sourcing of qualified candidates. In consultation with senior department members utilize the most effective recruitment and selection processes to ensure the best possible candidates are selected and corporate hiring objectives are met. Provide weekly reports on recruitment activities, identify key issues/concerns and suggests resolutions. Attract qualified hourly candidates to FedEx through targeted sourcing, niche postings, job/career fairs, college/university campus recruitment and diversity fairs. Create a pool of qualified candidates and ensures open positions are filled in a timely and cost effective manner, with the best candidates

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    Logistics Coordinator (Cross Border Mexico) Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally. We are seeking a Logistics Coordinator for our cross-border Mexico operations to join our team in Mississauga! The successful candidate will contribute to & be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team! Job Summary: Negotiate freight rates with carriers for TL and LTL from/to Mexico, US and Canada. Source carriers. Ensure carriers are qualified in RMIS. Grow & maintain both existing & new carrier or customer relationships. Respond to spot and contract quotes requests within expected timeline. Data entry of shipment in the software. Track & Trace shipment to ensure the accuracy & timeliness of the operation. Liaise with internal team members to ensure client satisfaction. Respond to customer inquiries, providing quick turnaround. Mediate with carriers to resolve any logistical issues. Timely status information updates; documenting service performance and equipment tracking. Proactively communicate issues to the team. Utilize all aspects of customer quotes, lane history report, carrier’s quotes. Responsible for margin improvement through various methods. Confidently problem solve issues such as a missed pick-up, late delivery, damaged freight, or incorrect billing. Ensure all POD’s are collected from carrier within 48 hours of delivery date. Perform work with a sense of urgency & attention to detail. Liaise with customers & carriers to facilitate their pickup & delivery appointments. Verify both AP/AR rates are accurate in loads and manage exceptions with this process. Works independently to accomplish tasks within scope of job. Co-ordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
    Qualifications: At least 2 years of experience in third-party logistics or brokerage role working with Mexico. Experience in Mexico cross boarder shipping, full-truckload, as well as less-than-truckload. Experience with border crossing process between Mexico and US. Experience with the processing & management of bonded loads. Ability to make quick decisions, strong attention to detail & be team player Proficiency with TMS Systems Ability to multi-task and work efficiently under deadlines. Ability to follow standard operation procedures with little to no oversight. Good written and verbal communication skills in both Spanish & English What we Offer: Dynamic Environment. A work environment that fosters an entrepreneurial spirit. Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.


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