Location: Calgary, Alberta, Canada Position: Full Time Hours: 7:00 am - 3:30 pm
Job Description: Reporting to the Director, Quality and Safety, the QC (Quality Control) Inspector is responsible for monitoring the activities of the MRO to ensure compliance with regulatory standards, operational procedures and company deliverable expectations. As a QC Inspector, you will play a vital role in supporting AMEs (Aircraft Maintenance Engineers) by providing mentorship, conducting inspections, verifying compliance, and ensuring safety and quality standards are upheld. Responsibilities:
Provide guidance and mentorship to AMEs on Quality Assurance (QA) procedures, documentation standards, and compliance with aviation regulations. Thoroughly review work orders to ensure proper completion, documentation, and adherence to approved procedures. Ensure that all parts used in maintenance and repairs are certified and traceable. Monitor the use of calibrated tools for expiry and serviceability and coordinate with QA on the tool calibration program. Conduct Quality Control checks on completed tasks, ensuring that they meet safety and quality standards before aircraft release. Perform in-process inspections of maintenance activities to verify compliance with regulatory standards, maintenance procedures and company expectations. Verify that all dual signoffs and inspections have been completed accurately and that no issues are overlooked. Confirm that work orders are built correctly and followed in accordance with the approved procedures. Ensure that correct documentation (approved/acceptable/specified data) is used for each task. Ensure that minor changes to aircraft in accordance with CAR 571.06 are appropriately documented. Verify that the WO parts lists match the drawing Bill of Materials (BOM) and any deviations are appropriate and adequately documented. Monitor the use of alternate parts, and ensure they are valid and appropriate for use. Support the interpretation of technical data, manuals, and schematics and investigate source material and liaise with Engineering where required for clarity. Ensure that all maintenance, modification and repair activities comply with approved technical data. Identify and raise NCRs (Non-conformity Reports) in coordination with QA for any discrepancies or defects found during inspections. Identify and raise hazard reports in line with the Safety Management System (SMS) for any potential risks or safety concerns encountered during inspections. Act as a liaison between the MRO, QA, Technical Records, Planning and Engineering departments to ensure communication and resolution of any issues related to maintenance or compliance. Assist in identifying the root cause of quality issues and support the implementation of corrective actions to address deficiencies and prevent recurrence. Conduct Foreign Object Damage (FOD) inspections to ensure no foreign objects are left inside the aircraft, preventing damage or safety hazards. Support Quality Assurance Manager and Quality Specialists with the management of the QA system. Required Skills, Knowledge & Qualifications: At least 10 years of experience in aircraft maintenance and quality control in the aviation/aerospace industry. Valid AME license holder with type rating on any of Bell/Sikorsky/Leonardo/Airbus helicopter types maintained by Eagle Copters Maintenance Ltd. Proven experience in helicopter maintenance, modification and repair. Strong understanding of CAR 571, 573 and their foreign equivalents. Proficient in technical data interpretation of maintenance manuals and aircraft schematics. Excellent attention to detail and problem-solving skills. Strong communication skills, with the ability to work collaboratively across multiple departments. Familiarity with root cause analysis techniques. Excellent computer skills related to Microsoft Office, ERP and Quality related software suites. Excellent verbal and written communication skills. A positive and proactive attitude related to the support and improvement of Quality and Safety systems. Excellent interpersonal skills and ability to build and maintain effective working relationships.
Preference will be given to applicants who also possess:
Experience with ISO 9001:2015/AS9100/AS9110 accredited organizations. Experience with Safety Management Systems (SMS) for Aircraft Maintenance Organizations. TCCA or equivalent Approved Manufacturer experience. Familiarity with data analysis techniques to identify quality trends. Why work at Eagle? We believe that everyone should enjoy their job and their place of work. We are constantly striving to ensure our workplace is respectful, safe, and most importantly, a great place to be. Eagle puts a high value on cooperation, accountability, and dependability. Eagle acknowledges and respects industry experience and bases wages on prior experience and qualifications. The Eagle benefit package for permanent employees comprises of health, dental, vision care, paramedical coverage (massage therapy, chiropractic, acupuncture etc.), a health care spending account, travel medical insurance, life insurance, AD&D, short and long-term disability and paid sick/personal days. We also offer a group RRSP program with company matched contributions. We hold employee appreciation and social events throughout the year, and on-going learning and development programs. Eagle is an equal opportunity employer and has policies in place to prevent discrimination in our hiring practices based on current Canadian legislation. We encourage applications from qualified aboriginal persons, persons with disabilities, visible minorities, and women. All applicants must be eligible to work in Canada, are a permanent resident or hold a current and valid authorization (i.e. work permit). No phone calls will be accepted. We appreciate your interest but only candidates selected for interviews will be contacted.
