Machine Learning Engineer II, Measurement and Data Science Come help build ML-based measurement at internet scale. This is a green grass problem without a known answer or a pattern to follow.
What you’ll do You will design, launch, own and evolve software that computes estimated impact of Amazon ads. Hundreds of thousands advertisers will use your work every day to decide where to invest next. You'll work closely with our top notch team of scientists and economists to invent, build and try ML-based approaches, and iterate on what works best. You'll help define not only how we compute the estimates, but how do we know we're right. These are really hard questions that are unique to Amazon, so there isn't a footprint you can copy. You'll build petabyte-scale measurement pipelines, as well as advance supporting services and frameworks. You'll get feedback from principal and senior engineers, as well as help junior engineers grow.
What we do We enable advertisers to optimize ad spend and allocate budgets effectively by providing accurate, actionable and timely conversion measurement for all Amazon ad products. We're in the early stages of work, where we invent and try a lot of new approaches. We use a combination of machine learning (ML)-based and deterministic techniques to produce the estimates that are fastest in the industry without compromising quality. We constantly invent on our cutting-edge event-driven architectures to stay ahead of growing scale.
The charter of this team is focused on computing estimated conversions. We own the math, the algorithms, and the design. We work with a variety of technologies, such as AWS EMR, Batch, Scala, Spark and PyTorch. Science is invented in the same team.
What we offer We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.
Key job responsibilities Design, develop, launch and maintain measurement applications that compute accurate estimates of advertising impact. Work with the data to understand advertiser needs and develop most efficient ways of handling it. Closely partner with science team on all aspects, from featurization to training to estimating to knowing we're right. Write code in languages like Scala, Java or Python. Support and improve what you built.
BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience. 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience. Experience programming with at least one software programming language.
PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience. Bachelor's degree in computer science or equivalent.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. #J-18808-Ljbffr
Senior Software Engineer, Query Processing Team, Amazon Redshift Amazon Redshift is one of the world’s most popular fully managed cloud data warehouses. Tens of thousands of enterprise customers use Redshift to crunch through exabytes of data in the cloud to make business-critical decisions every day. To stay ahead in such a mission-critical setting, at Redshift, we must always re-invent ourselves for customers. We are always looking for innovative engineers to help shape the future of Redshift.
We are actively hiring a talented Senior Software Engineer in the Query Processing team of Redshift. Query processing is at the heart of the Redshift data plane and is responsible for the massive parallel execution engine.
Key job responsibilities
As a Senior Software Development Engineer in Redshift, you will build systems that benefit Redshift clusters across the world. You will take significant ownership of the overall product vision by defining new features and architecture. You will distill complex and ambiguous requirements, converting them into meaningful projects that provide immense customer value. You will own and code end-to-end deliverables from design, development, deployment, monitoring, and operations. You will lead engineers on substantial projects and help develop a flourishing team through active mentoring and hiring.
This is a unique and rare opportunity to get in on the ground floor within a fast-growing business and help shape the technology powering analytical workloads for Fortune 500 companies, startups, and everything in between. You will bring deep technical, algorithmic, and coding expertise with the ability to work within a fast-moving and collaborative environment in the industry-leading cloud company to deliver a broad business impact.
About the team
Amazon Redshift is a fully managed, AI-powered, petabyte-scale cloud data warehouse service. Tens of thousands of customers today depend on Redshift to revolutionize their data analytics processes, providing vital insights for their businesses. Our team works on the execution engine of Amazon Redshift and our key areas of focus are high scalability, performance, and extending the capabilities of the execution engine.
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability, and scaling) of new and existing systems experience
- Experience as a mentor, tech lead, or leading an engineering team PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. #J-18808-Ljbffr
Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates (CSA) around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 22 languages.
CET powers CS by developing cloud-based contact center products. Our contact center technology is used by CSAs around the world to power millions of customer conversations.
The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for customer service call center management products. This role will work across CS Technical Development, AWS Technical Development, Operations, and retail business verticals.
Specifically, you will be identifying and prioritizing features required to scale CS global call center management products on a cloud-based infrastructure, allowing CSAs to handle customer contacts anywhere in the world.
You will be part of a Global Product and Technology team whose innovations and strategies will influence what we build and how we manage our global contact centers. You will partner with teams of Software Development Engineers and Technical Program Managers to execute and iterate to meet the needs of customers who contact Amazon CS.
A successful candidate is an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has experience managing complex business challenges. You are customer obsessed and not afraid to get your hands dirty navigating requirements from different business teams. You have a strong bias toward data driven decision making, and an innate ability to understand how metrics relate to business problems and with each other. You are willing to experiment, fail fast, learn and iterate to improve. You understand and account for the implications of your work to frontline operations.
Key job responsibilities
Lead Product Definition: Own and drive the customer working backwards strategy, tenets, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction. Define Product Vision: Including future roadmap, investment, innovation and experimentation. Lead Technology Vision: Work with technology teams to align development with product roadmap. Lead Product Launch: Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans. Lead Product Operations: Including monitoring and response to customer feedback, continuous product improvement and business growth. Lead interaction with Cross Functional Teams: Including working closely with a high-energy team consisting of Engineers and Program Managers and executive leadership, making tradeoffs based on customer requirements, QA/testing of the product.
A day in the life
You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to drive collaboration and influence them to prioritize projects and adhere to business plans towards shared objectives. You will be responsible for key workstreams including stakeholder updates, monthly roadmap reviews, business reviews and organizational goal setting. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic.
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Benefits Summary:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) Plan
About the team
The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to resolve their issues quickly and efficiently. You will be a key component of our leadership team and will influence our science and engineering teams to deliver World-Wide Self-Service Automation (SSA) products based on generative AI.
Minimum Qualifications:
5+ years of technical product management experience Bachelor's degree or equivalent Ability to communicate both business and technical topics to stakeholders and customers Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Demonstrated solid judgment and effective communication skills. Ability to see the big picture, while navigating technology and partner development decisions and trade-offs Experience with contributing to engineering discussions around technology decisions and strategy related to a product Experience in influencing senior leadership through data driven insights Master's degree or equivalent Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment Experience in managing products for Customer Service and Contact Center Management Experience in AWS and/or cloud computing Experience in building products leveraging Machine Learning (ML) and Artificial Intelligence (AI) technologies Experience with agile methodologies
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.#J-18808-Ljbffr
Machine Learning Engineer II, Measurement and Data Science Come help build ML-based measurement at internet scale. This is a green grass problem without a known answer or a pattern to follow.
What you’ll do
You will design, launch, own and evolve software that computes estimated impact of Amazon ads. Hundreds of thousands advertisers will use your work every day to decide where to invest next. You'll work closely with our top notch team of scientists and economists to invent, build and try ML-based approaches, and iterate on what works best. You'll help define not only how we compute the estimates, but how do we know we're right. These are really hard questions that are unique to Amazon, so there isn't a footprint you can copy. You'll build petabyte-scale scale measurement pipelines, as well as advance supporting services and frameworks. You'll get feedback from principal and sr engineers, as well as help junior engineers grow.
What we do
We enable advertisers to optimize ad spend and allocate budgets effectively by providing accurate, actionable and timely conversion measurement for all Amazon ad products. We're in the early stages of work, where we invent and try a lot of new approaches. We use a combination of machine learning (ML)-based and deterministic techniques to produce the estimates that are fastest in the industry without compromising quality. We constantly invent on our cutting-edge event-driven architectures to stay ahead of growing scale.
The charter of this team is focused on computing estimated conversions. We own the math, the algorithms, and the design. We work with a variety of technologies, such as AWS EMR, Batch, Scala, Spark and PyTorch. Science is invented in the same team.
What we offer
We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow. You can read more here .
Amazon has 13 affinity groups, also known as employee resource groups, which bring Amazon employees together across businesses and locations around the world. Some examples include the Black Employee Network (BEN), Amazon Women in Engineering (AWE), and
Key job responsibilities
design, develop, launch and maintain measurement applications that compute accurate estimates of advertising impact. work with the data to understand advertiser needs and develop most efficient ways of handling it. closely partner with science team on all aspects, from featurization to training to estimating to knowning we're right. Write code in languages like Scala, Java or Python. Support and improve what you built. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language PREFERRED QUALIFICATIONS - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter. Posted: September 10, 2024 (Updated about 15 hours ago) Posted: December 3, 2024 (Updated about 15 hours ago) Posted: November 25, 2024 (Updated 1 day ago) Posted: December 3, 2024 (Updated 1 day ago) Posted: December 16, 2024 (Updated 1 day ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr
Senior Software Development Engineer, Region Flexibility Engineering Think big. The Automated Augmentation team delivers innovative infrastructure software that enables automated instrumentation and augmentation for a vast number of services across Amazon. We create framework abstractions and bundle best practices to significantly reduce the effort required for teams to implement and distribute software addressing cross-cutting concerns. Our solutions provide essential capabilities such as context propagation, security token management, traffic telemetry, and automated routing, while eliminating duplicated builder effort and code. As a senior software development engineer on our team, you will design and build solutions to accelerate company-wide initiatives in region expansion, observability, security, and availability spaces. Your contributions will have a substantial impact, benefiting a multitude of services and teams at Amazon by automating repetitive tasks and enhancing the developer experience. You'll tackle complex yet engaging challenges, balancing big-picture thinking with attention to detail. Supported by a robust Principal Engineering community, you'll collaborate with numerous cross-cutting teams and technologies. Our software provides a unique opportunity to contribute to Amazon's internal ecosystem, considering new perspectives when developing features. Join us in creating and evolving the abstractions that make developing software at Amazon even more reliable and flexible! Key job responsibilities We are looking for a highly motivated engineer who understands service-oriented architecture, and will help us help the business innovate quickly at scale. You will be responsible for scoping and delivering projects end-to-end, defining metrics that matter, and anticipating customer and business needs. You will deliver results personally and by leading your peers, as well as collaborating with stakeholders and our community of customers. Your excellent communication skills will be showcased as you share your architectural visions and technical solutions with others. Your proven track record of designing and building distributed software solutions through an agile methodology enables you to get a fast start. Your ability to dive deep into a wide variety of problems and technologies will guide the right technical decisions for the Amazon products you support. You will mentor and foster the career growth of other engineers. A day in the life The Automated Augmentation team is part of the Region Flexibility Engineering organization, which supports the rapid global expansion of Amazon's infrastructure. Our projects support all Amazon businesses like Stores, Alexa, Kindle, Prime Video. We drive adoption of ever-evolving AWS and non-AWS technologies, and work closely with AWS teams to improve AWS public offerings. Our organization focuses on robust and scalable solutions, simple to use, and delivered with engineering best practices. We leverage and build foundational infrastructure capabilities, tools, and datasets that enable Amazon teams to delight our customers. With millions of people using Amazon’s products every day, we appreciate the importance of making our solutions “just work”. BASIC QUALIFICATIONS - 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience in performance profiling and optimization of large-scale, distributed applications Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. The base salary for this position ranges from $150,700/year up to $251,700/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. #J-18808-Ljbffr
En tant que Directrice, Directeur de production, vous guiderez, planifierez, organiserez et soutiendrez le développement global d’un jeu. Vous superviserez les processus de production et dirigerez les activités globales de planification et d’attribution des tâches, dans le but de maximiser l’efficacité de l’équipe, tout en éliminant les obstacles et en gérant les dépendances, ainsi qu’en assurant leur bien-être. Vous possédez de solides compétences en gestion de projet et possédez une connaissance de niveau expert des outils et méthodologies de gestion courants. Vous utilisez vos compétences en communication pour collaborer efficacement avec toutes les équipes impliquées. Vous gardez toujours les attentes des joueur·euses au centre de votre processus décisionnel, garantissant ainsi des résultats et un jeu de haute qualité.
Rejoindre Amazon Games Montréal, c'est contribuer à la fondation d'un nouveau studio de jeux vidéo à taille humaine; participer à la création d'une nouvelle propriété intellectuelle revisitant l’arène de bataille en ligne multijoueur (oui, un MOBA); et collaborer avec une équipe d'expert·es polyvalent·es qui ont bien du fun à travailler ensemble. Venez construire l'avenir avec nous!
Key job responsibilities
Responsabilités
Définir la portée de l'ensemble du projet, en créant une feuille de route et un calendrier de haut niveau. Établir ses principaux livrables et étapes clés en partenariat avec les dirigeant·es du jeu ; Définir les stratégies de développement et le budget ; Anticiper et identifier les risques ainsi que les mesures d'atténuation à surmonter ; Développer des canaux de communication clairs et soutenir les équipes multidisciplinaires pour livrer tous les aspects de la portée du jeu ; Établir le système et les outils de développement à utiliser par les producteur·rices et les responsables, en utilisant un logiciel de gestion des tâches et des techniques de planification qui sont un mélange de développement agile et de méthodologies communes de développement de contenu de jeu ; Collaborer avec les producteur·rices pour mettre en œuvre des processus organisationnels transversaux et s'assurer que les outils sont correctement mis en place et maintenus à jour ; Participer aux activités de révision avec la direction et les développeur·euses dans tous les domaines sous votre responsabilité ; Développer et maintenir un ensemble de KPI pour évaluer et suivre les progrès ; Créer un environnement positif et inclusif, en accord avec les valeurs du studio et de l'organisation ; Travailler en étroite collaboration avec les partenaires juridiques et financiers, le cas échéant, pour mettre en place des contrats ou des ordres de travail et soumettre des factures.
BASIC QUALIFICATIONS Qualifications de base
10+ années d’expérience en gestion d'équipe et de projet dans un contexte de production et/ou opération de jeu vidéo ; Excellente connaissance des outils et méthodologies courants de gestion de projet (JIRA, développement agile, et autres) ; Maîtrise du français et de l’anglais, à l'oral et à l'écrit ; puisque ce rôle nécessite d'interagir avec d’autres entités d’Amazon à l’échelle mondiale ainsi qu’avec des employé·es et intervenant·es dans d’autres provinces canadiennes, la connaissance du français et de l’anglais est exigée pour ce poste. PREFERRED QUALIFICATIONS Qualifications souhaitables
Expérience à travailler avec des équipes multidisciplinaires en art, conception, animation et développement ; Expérience en gestion de projet et avec les outils associés dans un contexte de jeu vidéo ; Connaissance de l’industrie du jeu vidéo et intérêt pour le jeu ; Expérience à travailler avec des pipelines de contenu incluant concept, modélisation, animation, audio, effets spéciaux et partenaires externes ; Expérience en amélioration de processus de production et d’opération. Nous savons que votre talent et vos habilités peuvent s’exprimer par des expériences variées et pertinentes. Nous vous incitons donc à postuler, même si vous ne présentez peut-être pas toutes les qualifications listées.Posted: September 18, 2024 (Updated 3 months ago) #J-18808-Ljbffr
Private Brands is a highly visible, fast-growing business within Amazon. We have a unique business and we obsess over quality and building global brands our customers love. We aspire to become a part of our customers’ everyday lives by offering them unique products at compelling prices backed by Amazon’s strong customer-obsessed reputation. Amazon Canada is looking for a Senior Product Manager to manage and grow our Private Brands business.
The ideal candidate has experience with advanced analytical capabilities, strong communication and project management, and the ability to multi-task and thrive in a fast-paced environment. The candidate is an independent self-starter who thrives in connecting people and ideas, has a strong entrepreneurial drive, and is comfortable playing a lead role in a highly visible organization. The Senior Product Manager stays on top of industry trends and is able to execute at both a strategic and tactical level to drive sales and margin growth while ensuring a best-in-class customer experience.
Key job responsibilities Define and drive business strategies and objectives including new initiatives to help scale the business and improve topline and profitability. Dive into consumer insights, competitive landscape, and complete need/gap analysis. Drive both inputs and outputs, including key metrics and the full P&L. Communicate effectively with various partner teams and stakeholders as well as senior leadership. Work with cross-functional teams and international Amazon counterparts to improve Amazon Canada’s Private Brands’ product selection, discoverability, profitability, and availability. Drive the Product Management Lifecycle, develop tools or features to improve CX.
Minimum Requirements 5+ years of product or program management, product marketing, business development, or technology experience. Bachelor's degree or equivalent. Experience with feature delivery and tradeoffs of a product. Experience owning/driving roadmap strategy and definition. Experience with end-to-end product delivery. Strong verbal and written communication skills. Experience in using statistical analysis to identify issues or opportunities for improvement. Experience working across functional teams and senior stakeholders. Experience in product or program management, product marketing, business development, or technology. Master's degree or equivalent. Demonstrated excellent business judgment in delivering results for complex and ambiguous problems.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
• Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks from May 12th - August 4th, 2025.
• By applying to this position, your application will be considered for Toronto, ON only.
Are you a motivated technologist with a unique blend of curiosity, technical chops, and strong interpersonal skills? Do you want to help us build new things and evangelize the use of AWS with customers? Do you enjoy being a guiding force, enabling customers to use best practices and design their applications and platforms for the cloud? As a solutions architect intern, you will receive AWS technical training, immerse yourself in cloud computing concepts, and have the opportunity to develop business acumen.
The solutions architects (SA) organization is a diverse team that focuses on helping customers build infrastructures and applications at scale using AWS solutions. We are passionate about technology and relish the chances to dive deep and wide within the AWS platform in our quest to delight customers.
If this sounds exciting to you - come build the future with us!
Key job responsibilities Create solutions that address customer business problems and accelerate the adoption of AWS services Interface with customer stakeholders, including developers and team leads Drive effective feedback gathering from customers, distill and translate feedback into clear business and technical requirements for product and engineering teams BASIC QUALIFICATIONS Currently enrolled in a bachelor's or greater degree program with a graduation date between December 2025 and September 2026 Experience with one of the following programming languages: Java, Python, Ruby, Node.js, C#, or C++ Experience in technology domains, including but not limited to: networking fundamentals, databases (Relational and/or NoSQL), Operating systems (Unix, Linux, and/or Windows) PREFERRED QUALIFICATIONS Excellent communication skills and ability to effectively articulate technical challenges and solutions to both large and small audiences Experience with one or more of the following technical domains: analytics, security, storage, Dev Ops, application development, or machine learning Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. Posted: December 18, 2024 (Updated 3 days ago) #J-18808-Ljbffr
Gestionnaire de Mandats | Engagement Manager L’utilisation de la technologie pour dynamiser les entreprises vous passionne? Amazon Web Services (AWS) fait figure de pionnier et de chef de file reconnu de l’informatique en nuage. Dans plus de 150 pays, des millions d’entreprises en démarrage ou classées au Fortune 500, de tous les secteurs, utilisent AWS pour leurs opérations et leurs applications. AWS Professional Services aide de nombreuses entreprises dans leur transition vers un modèle d’exploitation infonuagique des TI. Nous embauchons un gestionnaire de mandats en mesure de diriger les équipes internes d’AWS ainsi que les équipes externes des partenaires et des clients pour livrer des produits et services dans le nuage AWS qui permettent à nos clients de réaliser leurs objectifs opérationnels. Vous utiliserez vos capacités relationnelles avec la clientèle et votre sens technique pour comprendre les exigences des clients et les aider à mettre en œuvre leurs projets de transformation numérique. Vous collaborerez avec de nombreuses contributeurs prenantes pour le recensement des exigences et la définition de la portée des projets. Vous travaillerez en permanence à la mise en œuvre proactive des meilleures pratiques pour nos clients et vous collaborerez avec tous les niveaux de l’organisation pour contribuer à repérer et à combler les lacunes des projets. Les engagements types des services infonuagiques sont les suivants : élaboration de la stratégie infonuagique et de l’analyse de rentabilité, évaluations de la compatibilité avec le nuage et de la migration, conception et mise en œuvre de l’architecture infonuagique, migrations du local vers le nuage et harmonisation organisationnelle du nuage. Key job responsibilities Collaborer avec les équipes AWS des ventes, des préventes, de la formation et du soutien technique qui sont en place, afin de comprendre les besoins des clients, leurs activités et leurs objectifs de réussite, et d’assurer la production et le développement de résultats pour les clients. Planifier, organiser et gérer toutes les étapes du cycle d’un projet pour en assurer la réussite. Cela inclut le développement et la gestion des plans de gouvernance des projets, des échéanciers et des étapes clés, des objectifs de l’équipe, des budgets et la définition des critères de réussite. Réaliser les objectifs des engagements et diriger les équipes afin d’obtenir des résultats opérationnels pour les clients par la gestion des problèmes, des risques, des décisions, des interdépendances et des moyens d’action. Collaborer avec nombreux contributeurs prenantes et les équipes des ventes AWS pour modifier la portée contractuelle, les moyens financiers et le calendrier prévu. Capacité à prendre ses responsabilités, à travailler sous pression et à respecter le budget et les échéances. Travailler avec efficacité dans un environnement dynamique dont les priorités évoluent et prendre des mesures proactives pour s’assurer que les équipes répondent aux attentes des clients ou les dépassent. Être axé sur les résultats, organiser les activités de travail selon des priorités, planifier et demeurer organisé pour respecter les engagements. S’assurer que les équipes AWS et les équipes des partenaires réalisent ou dépassent les objectifs opérationnels des clients. Minimum Requirements Plus de 7 ans d’expérience en direction et en prestation d’engagements de services en TI pour les entreprises. Plus de 5 ans d’expérience pertinente en service de conseils ou dans le secteur, avec une capacité éprouvée à bâtir des relations de confiance avec les principaux dirigeants des services opérationnels et technologiques. Baccalauréat dans un domaine technique associé ou expérience pratique équivalente. Maîtrise du français et de l'anglais si vous êtes basé à Montréal. Amazon est engagé à créer un milieu de travail diversifié et inclusif. Amazon est un employeur qui offre à tous les mêmes opportunités et ne fait pas de discrimination fondée sur la race, l’origine nationale, le sexe, l’identité sexuelle, l’orientation sexuelle, le statut d’ancien combattant protégé, le handicap, l’âge ou autres statuts protégés par la loi. #J-18808-Ljbffr
L’utilisation de la technologie pour dynamiser les entreprises vous passionne? Amazon Web Services (AWS) fait figure de pionnier et de chef de file reconnu de l’informatique en nuage. Dans plus de 150 pays, des millions d’entreprises en démarrage ou classées au Fortune 500, de tous les secteurs, utilisent AWS pour leurs opérations et leurs applications. AWS Professional Services aide de nombreuses entreprises dans leur transition vers un modèle d’exploitation infonuagique des TI.
Le poste
L’organisation Amazon Web Services (AWS) Professional Services intervient dans des projets très divers pour aider les clients et les partenaires à se libérer des contraintes et à accélérer leur évolution avec AWS. Nous transmettons les meilleures pratiques et les expériences collectives des clients dans le but d’assurer la réussite de nos clients.
Nous embauchons des gestionnaires principaux de l’engagement en mesure de diriger les équipes internes d’AWS ainsi que les équipes externes des partenaires et des clients pour livrer des produits et services dans le nuage AWS qui permettent à nos clients de réaliser leurs objectifs opérationnels. Vous utiliserez vos capacités relationnelles avec la clientèle et votre sens technique pour comprendre les exigences des clients et les aider à mettre en œuvre leurs projets de transformation numérique.
Vous collaborerez avec de nombreuses parties prenantes pour le recensement des exigences et la définition de la portée des projets. Vous travaillerez en permanence à la mise en œuvre proactive des meilleures pratiques pour nos clients et vous collaborerez avec tous les niveaux de l’organisation pour contribuer à repérer et à combler les lacunes des projets. Les engagements types des services infonuagiques sont les suivants : élaboration de la stratégie infonuagique et de l’analyse de rentabilité, évaluations de la compatibilité avec le nuage et de la migration, conception et mise en œuvre de l’architecture infonuagique, migrations du local vers le nuage et harmonisation organisationnelle du nuage.
Key job responsibilities TÂCHES
· Collaborer avec les équipes AWS des ventes, des préventes, de la formation et du soutien technique qui sont en place, afin de comprendre les besoins des clients, leurs activités et leurs objectifs de réussite, et d’assurer la production et le développement de résultats pour les clients.
· Planifier, organiser et gérer toutes les étapes du cycle d’un projet pour en assurer la réussite. Cela inclut le développement et la gestion des plans de gouvernance des projets, des échéanciers et des étapes clés, des objectifs de l’équipe, des budgets et la définition des critères de réussite.
· Réaliser les objectifs des engagements et diriger les équipes afin d’obtenir des résultats opérationnels pour les clients par la gestion des problèmes, des risques, des décisions, des interdépendances et des moyens d’action.
· Collaborer avec les parties prenantes et les équipes des ventes AWS pour modifier la portée contractuelle, les moyens financiers et le calendrier prévu.
· Capacité à prendre ses responsabilités, à travailler sous pression et à respecter le budget et les échéances.
· Demander aux équipes internes et externes de rendre des comptes et les réorienter si nécessaire; répondre aux attentes des clients dans le cadre des engagements.
· Travailler avec efficacité dans un environnement dynamique dont les priorités évoluent et prendre des mesures proactives pour s’assurer que les équipes répondent aux attentes des clients ou les dépassent.
· Autonomie et capacité à travailler de manière efficace et indépendante, tout en étant à l’aise dans un environnement général de travail en équipe.
· Être axé sur les résultats, organiser les activités de travail selon des priorités, planifier et demeurer organisé pour respecter les engagements.
· S’assurer que les équipes AWS et les équipes des partenaires réalisent ou dépassent les objectifs opérationnels des clients.
BASIC QUALIFICATIONS - Plus de 8 ans d’expérience en direction et en prestation d’engagements de services en TI pour les entreprises.
- Plus de 8 ans d’expérience pertinente en service de conseils ou dans le secteur, avec une capacité éprouvée à bâtir des relations de confiance avec les principaux dirigeants des services opérationnels et technologiques (notamment le responsable de l’expérience client).
- Expérience du contact avec la clientèle, interactions avec les dirigeants des parties prenantes et expérience de direction de grands programmes de transition.
- Expérience éprouvée d’utilisation de méthodes pour la gestion de projets et de méthodes agiles dans le cadre des engagements au niveau des entreprises, et capacité à les mettre en œuvre pour des grands projets complexes.
- Baccalauréat dans un domaine technique associé ou expérience pratique équivalente.
- Solides compétences en communication verbale et écrite en français et en anglais si vous êtes embauché(e) pour le bureau de Montréal.
- Puisque ce rôle nécessite que l’employé interagisse avec d’autres entités d’Amazon à l’échelle mondiale ainsi qu’avec des employés et intervenants dans d’autres provinces canadiennes, la connaissance du français et de l’anglais est exigée pour ce poste si vous êtes embauché(e) pour le bureau de Montréal.
PREFERRED QUALIFICATIONS - Spécialiste de la gestion de projets et des meilleures pratiques agiles dans le cadre d’engagements de services vastes et complexes.
- Gestion de projets techniques avec des équipes de 8 personnes minimum et un budget d’au moins 1 000 000 $.
- Expérience de collaboration avec des intégrateurs systèmes et des tiers pour la prestation des services.
- Expérience de projets et programmes de transition infonuagique.
- Présentations à des cadres supérieurs ou à des équipes principales de direction.
- Compréhension des principes et des services technologiques, notamment l’infrastructure, les applications commerciales, la gestion des données, la sécurité, les plateformes d’application et la technologie pour les utilisateurs.
- Certification valide en gestion de projets et expérience avex AWS.
Amazon s’engage à créer un milieu de travail diversifié et inclusif. Amazon est un employeur qui offre à tous les mêmes opportunités et ne fait pas de discrimination fondée sur la race, l’origine nationale, le sexe, l’identité sexuelle, l’orientation sexuelle, le statut d’ancien combattant protégé, le handicap, l’âge ou autres statuts protégés par la loi. Les personnes handicapées qui souhaitent présenter une demande d’accommodement, sont invitées à aviser leur recruteur.
Posted: November 5, 2024 (Updated about 1 month ago) #J-18808-Ljbffr
