Position SummaryThe Product Coordinator supports the Product Management & Global Sourcing teams with all operational and administrative tasks related to product setup, packaging, and sample coordination. This role ensures product data accuracy across systems, facilitates sample and packaging management, and collaborates with cross-functional teams to enable smooth product launches and continuous process improvements.
Key ResponsibilitiesProduct Setup & Data ManagementSet up all new products, packaging, and raw material SKUs in the internal system (NetSuite).Ensure SKU forms are accurately completed with correct product, warehouse, and costing information.Assign and confirm HTS codes for customs and compliance purposes.Act as the primary contact for all questions related to SKU setup and system data.Maintain accurate links between SKUs and relevant warehouses.Sample ManagementManage all product samples, including development, presentation, testing, and customer samples.Order, label, organize, and coordinate sample production and shipments.Prepare required documentation and packaging for sample shipments.Track outgoing and returned samples; maintain sample room organization and inventory.Collaborate with the Sample Room team to fulfill customer sample requests efficiently.Packaging & SpecificationsCreate and manage packaging specifications for internal manufacturing and suppliers.Validate product and packaging dimensions and confirm materials with the Packaging team.Set up and test in-house printed labels; release packaging artworks and specifications to suppliers.Develop pallet, truck, and container builds using MaxLOAD, validating with the Packaging team.Cross-Functional CollaborationWork with Sales on rework requests and closeout sales, including creating rework specifications and new SKUs as needed.Coordinate with the Creative team for e-commerce images; maintain and organize image archives.Support Customer Service, Product Management, and Global Sourcing teams with product-related requests.Continuous Improvement & ComplianceSupport and/or lead continuous improvement initiatives to optimize product setup and sample management processes.Perform all work in compliance with the Occupational Health & Safety Act & Regulations and company quality, health, safety, and environmental policies.
Education and/or Experience Post-secondary education in a related field is required.Excellent attention to detail and proofing skills are essential.Strong prioritization, organizational, time-management, and problem-solving skills as necessary.Professional work ethic with the ability to work as a part of a big internal team and with external suppliers is required.
Position Summary: The Demand Forecast Analyst plays a critical role in ensuring accurate demand planning to support production, inventory management, and overall supply chain efficiency. This role is responsible for analyzing historical data, market trends, customer forecasts, and internal business drivers to create reliable demand forecasts. The analyst collaborates closely with Sales, Operations, Procurement, and Production Planning to ensure alignment between supply and customer requirements.
Essential Responsibilities and Accountabilities Develop, maintain, and improve short-term and long-term demand forecasts using statistical models, forecasting software, and market intelligence.Analyze historical sales data, seasonality, promotions, and market trends to identify demand patterns.Generate monthly demand planning reports and support the Sales & Operations Planning (S&OP) process.Track forecast accuracy (e.g., MAPE, bias) and implement corrective actions to improve forecast performance.Consolidate data from various internal sources (ERP/MRP systems, CRM, sales reports) to build accurate demand models.Provide insights on demand variability, risks, and opportunities to support strategic decision-making.Prepare dashboards and KPIs for management review.Work with Sales teams to incorporate customer insights, promotions, and new product launches into the forecast.Partner with Production Planning and Inventory teams to ensure adequate stock levels while minimizing excess and obsolescence.Coordinate with Procurement to communicate demand changes and material requirements.Enhance forecasting tools, models, and processes to increase efficiency and reliability.Participate in system upgrades, digital transformation initiatives, and process improvement projects.Support root-cause analysis for forecast deviations and develop mitigation strategies.
Education and/or Experience Bachelor’s degree in supply chain management, Business Analytics, Industrial Engineering, Statistics, or related field.Master’s degree or advanced training in forecasting or analytics is a plus.5 years of experience in demand planning, forecasting, supply chain analysis, or similar roles; preferably in manufacturing.Familiarity with S&OP processes and ERP/MRP systems (SAP, Oracle, JD Edwards, Microsoft Dynamics, etc.).Strong analytical and quantitative skills; proficiency in Excel and forecasting/statistical tools (e.g., Power BI, Python, R, Forecast Pro).Ability to interpret large datasets and convert insights into actionable recommendations.Excellent communication and cross-functional collaboration skills.Detail-oriented with strong organizational and problem-solving abilities.Knowledge of supply chain principles, inventory management, and manufacturing environments.
Technical Skills Time-series forecasting methodsDemand pattern analysisAdvanced ExcelEnd-to-end supply chain understanding: Demand planning, Production planning, Inventory management, Lead times and capacity constraints
