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Passion
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  • Technical Account Executive  

    - Vancouver

    Top Closers, Step Up Your Next BIG Opportunity Is Here If you: Thrive in high-stakes sales environments Love the thrill of closing BIG dealsThis One's For You  At , we're evolving fast - rolling out AI-powered features that are radically accelerating how creators build, launch, and scale - and we need someone who can confidently sell that transformation while simplifying the technical depth behind it.Which means…  We need more than a traditional Account Executive.We need a technical hunter - someone who can consistently close $50 - $100K per week (and eager to scale our impact even further).  This is a high-performance role for someone who can: Confidently "talk shop" with founders Handle AI and integration-level questions Drive urgency and control the sales process Close big deals without overcomplicating what should feel simple.If you are intrigued by uncovering client needs, love building relationships, closing high-ticket deals and want to sell at the frontier of where the creator economy is heading next…  keep scrolling - you're going to like this one. What You Can Expect Imagine working in a company where your sales expertise turns conversations into closed deals.  Your ability to simplify technical complexity into commercial clarity creates the impact that directly fuels company growth. Here's a peek on how you'll make your mark: Sales Powerhouse  - Conduct high-value discovery calls and demos per day, confidently navigating both commercial and technical conversations with potential clients to uncover their needs. Revenue Driver - Close new business consistently at or above quota, maintaining a 20% close rate and driving at least $100K per month in cash (scaling significantly as you ramp). Strategic Closer - Guide prospects through our 2-3 week sales cycle, educating them on how our solution can drive short-term results and long-term scalability. Pipeline Expert - Control follow-up with precision, drive urgency that converts, build strong relationships and follow CRM best practices to keep your pipeline full and moving. Sales Innovator - Bring fresh ideas and contribute strategies that improve demo flow, objection handling, positioning and overall sales leverage to support our ambitious growth goalsRequirementsWhat You Bring to the Table Are you the top-tier, technically fluent closer we've been searching for?Here's what you need: Proven Sales Track Record:   2+ years closing sales deals where you personally generated $50 - $100kper week. High-Ticket Experience:  You've successfully sold $10k+ deals and know how to engage high-value clients.
    Top Performer:  You've been in the top 10% of your sales team and thrive in high-performance environments.
    Industry Know-How:  Experience in SaaS or the coaching/creator economy is a huge plus Technical Fluency - You're comfortable explaining technical product features, or AI concepts in simple, commercial and user-friendly terms. AI Curiosity - You understand (or are actively deepening your knowledge of) AI-driven tools and can speak confidently about how they create leverage. Hunter Mentality - You don't wait for perfect conditions. You create urgency and control the close.
    Storytelling & Influence:  You know how to ask the right questions, build trust, and communicate value concisely.
    North America Time Zone Availability:  EST preferred, PST acceptable.OPTIONAL but POWERFULIf you can share recorded sales/closing calls to demonstrate your expertise, that's a huge plus While not required, it'll help set you apart and showcase your exceptional skills Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.And now, AI-powered capabilities are embedded directly into the platform, accelerating how creators launch and scale.  You'll be selling at the intersection of creator economy + AI leverage.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives. High autonomy. Real impact.Here's what (else) makes working with us, well… kinda awesome Fully remote freedom -  Full flexibility to work from wherever you choose. Global Gatherings - Meet the team IRL in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Access career coaching, internal & external training, conferences, and learning resources. Autonomy with impact - Thrive in an entrepreneurial work environment where results, not hours, matter. Your Voice Matters -  Work in an open, honest, and collaborative culture where your ideas shape the future. Top-Notch Gear – Enjoy a flexible equipment policy with an annual budget renewal. Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led appsYour Adventure with Fast. Focused. Built like a great sales flow. Initial Discovery - Connect with our Talent team for a brief discovery call to explore the opportunity. We'll cover your background, experience, and what kind of sales environment helps you win - plus a real look at Passion and the role. Live Sales Moment - Let's Hear the Hustle A mock call with Bryan (Senior Account Executive) designed to let your closing skills shine.  We're looking at how you connect, lead a conversation, and move someone forward - not perfection, just strong instincts and confidence. Collaborative Insights - Meet our Senior Product Manager to explore how you'd fit into our high-performance environment.
    Deal Discipline & Ownership - This round filters for closers who say they're elite - and those who actually behave like it. We'll review follow-up rigor, CRM hygiene, deal velocity, and how you prevent opportunities from dying quietly.
    Vision Alignment - Have an inspiring discussion with our Head of High Ticket and Growth to align on goals and expectations.Big deals. Big impact. Big opportunities. If "Always Be Closing" isn't just a phrase to you, it's your motto, a standard you live by - and you can explain complex tech in simple terms while doing it…Hit apply, NOW   Let's see what you're made of. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Technical Account Executive  

    - Toronto

    Top Closers, Step Up Your Next BIG Opportunity Is Here If you: Thrive in high-stakes sales environments Love the thrill of closing BIG dealsThis One's For You  At , we're evolving fast - rolling out AI-powered features that are radically accelerating how creators build, launch, and scale - and we need someone who can confidently sell that transformation while simplifying the technical depth behind it.Which means…  We need more than a traditional Account Executive.We need a technical hunter - someone who can consistently close $50 - $100K per week (and eager to scale our impact even further).  This is a high-performance role for someone who can: Confidently "talk shop" with founders Handle AI and integration-level questions Drive urgency and control the sales process Close big deals without overcomplicating what should feel simple.If you are intrigued by uncovering client needs, love building relationships, closing high-ticket deals and want to sell at the frontier of where the creator economy is heading next…  keep scrolling - you're going to like this one. What You Can Expect Imagine working in a company where your sales expertise turns conversations into closed deals.  Your ability to simplify technical complexity into commercial clarity creates the impact that directly fuels company growth. Here's a peek on how you'll make your mark: Sales Powerhouse  - Conduct high-value discovery calls and demos per day, confidently navigating both commercial and technical conversations with potential clients to uncover their needs. Revenue Driver - Close new business consistently at or above quota, maintaining a 20% close rate and driving at least $100K per month in cash (scaling significantly as you ramp). Strategic Closer - Guide prospects through our 2-3 week sales cycle, educating them on how our solution can drive short-term results and long-term scalability. Pipeline Expert - Control follow-up with precision, drive urgency that converts, build strong relationships and follow CRM best practices to keep your pipeline full and moving. Sales Innovator - Bring fresh ideas and contribute strategies that improve demo flow, objection handling, positioning and overall sales leverage to support our ambitious growth goalsRequirementsWhat You Bring to the Table Are you the top-tier, technically fluent closer we've been searching for?Here's what you need: Proven Sales Track Record:   2+ years closing sales deals where you personally generated $50 - $100kper week. High-Ticket Experience:  You've successfully sold $10k+ deals and know how to engage high-value clients.
    Top Performer:  You've been in the top 10% of your sales team and thrive in high-performance environments.
    Industry Know-How:  Experience in SaaS or the coaching/creator economy is a huge plus Technical Fluency - You're comfortable explaining technical product features, or AI concepts in simple, commercial and user-friendly terms. AI Curiosity - You understand (or are actively deepening your knowledge of) AI-driven tools and can speak confidently about how they create leverage. Hunter Mentality - You don't wait for perfect conditions. You create urgency and control the close.
    Storytelling & Influence:  You know how to ask the right questions, build trust, and communicate value concisely.
    North America Time Zone Availability:  EST preferred, PST acceptable.OPTIONAL but POWERFULIf you can share recorded sales/closing calls to demonstrate your expertise, that's a huge plus While not required, it'll help set you apart and showcase your exceptional skills Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.And now, AI-powered capabilities are embedded directly into the platform, accelerating how creators launch and scale.  You'll be selling at the intersection of creator economy + AI leverage.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives. High autonomy. Real impact.Here's what (else) makes working with us, well… kinda awesome Fully remote freedom -  Full flexibility to work from wherever you choose. Global Gatherings - Meet the team IRL in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Access career coaching, internal & external training, conferences, and learning resources. Autonomy with impact - Thrive in an entrepreneurial work environment where results, not hours, matter. Your Voice Matters -  Work in an open, honest, and collaborative culture where your ideas shape the future. Top-Notch Gear – Enjoy a flexible equipment policy with an annual budget renewal. Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led appsYour Adventure with Fast. Focused. Built like a great sales flow. Initial Discovery - Connect with our Talent team for a brief discovery call to explore the opportunity. We'll cover your background, experience, and what kind of sales environment helps you win - plus a real look at Passion and the role. Live Sales Moment - Let's Hear the Hustle A mock call with Bryan (Senior Account Executive) designed to let your closing skills shine.  We're looking at how you connect, lead a conversation, and move someone forward - not perfection, just strong instincts and confidence. Collaborative Insights - Meet our Senior Product Manager to explore how you'd fit into our high-performance environment.
    Deal Discipline & Ownership - This round filters for closers who say they're elite - and those who actually behave like it. We'll review follow-up rigor, CRM hygiene, deal velocity, and how you prevent opportunities from dying quietly.
    Vision Alignment - Have an inspiring discussion with our Head of High Ticket and Growth to align on goals and expectations.Big deals. Big impact. Big opportunities. If "Always Be Closing" isn't just a phrase to you, it's your motto, a standard you live by - and you can explain complex tech in simple terms while doing it…Hit apply, NOW   Let's see what you're made of. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Technical Customer Success Manager  

    - Toronto

    Build It Clean. Launch It Right. Scale It Stable. Creators move fast. But when things break, lag, misfire, or fail to integrate?  Momentum stalls.That's where you come in. You don't just love the launch moment.  You love what happens before it. The structure. The configuration. The "let's make sure this passes review the first time."At , we're evolving fast - rolling out AI-powered features that accelerate how creators build and scale their apps.  And, yes you guessed it.  Where speed increases…. Complexity does too.Which means…  This isn't traditional Customer Success either.  This is technical ownership inside a high-growth creator platform.  This role exists to guide customers through build → QA → App Store submission → optimisation → long-term stability.  So launches feel smooth, not stressful.  Not Reactive.  Reliable.  You don't just answer "how-to" questions. You diagnose. You optimize. You future-proof. A Day in Your Launch PipelineYou'll manage a portfolio of ±45 creators who need deeper technical partnership -primarily US-based (so yes, EST/PST is part of your rhythm).On any given day, you're:Troubleshooting complex platform configurationsReviewing integrations and automation logicAdvising on backend setup to support scaleDiagnosing root causes behind feature frictionGuiding creators through technical implementation decisionsPartnering with Product on advanced use casesTranslating technical possibilities into clear actionEscalating technical blockers with structured documentationEnsuring adoption of SDK updates or platform changesYou're not patching issues.  You're engineering smoother outcomes. A Week in Your SystemRun technical launch-readiness reviewsReview crash logs and performance signalsIdentifying recurring friction patterns across portfoliosEscalating true platform issues with clarity and contextValidate new feature releases before wider rolloutMonitor compliance updates from Apple & GoogleDocumenting technical best practicesImproving implementation playbooksSupporting expansion conversations with technical credibilityPartnering cross-functionally with Product & Engineering to strengthen platform reliabilityThis is high-trust.  High-context.  High-impact. The Long-Term ArchitectureOver time, you will:Refine technical onboarding playbooksReduce bug volume and technical churn drivers through smarter process designImprove QA and submission workflowsIncrease feature adoption through clarity by proactively supporting customers through major version upgradesShorten time-to-launch for complex buildsImprove integration success ratesStrengthen scalable documentation systems and internal knowledge loopsElevate the technical maturity of the creator baseYou're not just solving tickets.  You're improving the architecture of success. RequirementsIf This Sounds Like You…Spent at least 2+ years in Technical CSM, Solutions, or SaaS implementation rolesHave stories to tell and results to prove your Success Super Powers in supporting SaaS or app-based platformsYou're confident discussing APIs, integrations, automation logicCrafted the art of managing multiple concurrent launchesYou've supported customers through platform configuration translate complexity into clarityYou are structured, analytical, and calm under ambiguityHigh-touch customer experience is your zoneYou're proud to say, "I have strong written documentation skills"Your mind is trained to see patterns before they become recurring issuesAnd… This? …  Mic Drop We'd dream to meet you You've worked in no-code / low-code ecosystems You're super comfortable with provisioning profiles, certificates, metadata You understand backend logic even if you're not writing production code You say, "No Problem" confidently when required to: Support Apple App Store / Google Play submissions Review logs or crash reports You enjoy diagnosing systems more than reacting emotionally You think in workflows, not just conversations You thrive in fast-moving product startup / scale-up environmentsA Quick Reality Check…. This is not first-line support.  You won't live in reactive ticket queues. You'll handle complexity.  You'll influence product evolution.  You'll build scalable technical systems that reduce friction at scale. If you love clarity, systems thinking, and platform leverage - You're in the right place.So…  Wondering What Success Looks Like? You'll know you're crushing it when Apps launch smoothly with minimal store revisionsTechnical escalations decreases, and feature adoption increases across your portfolioIntegration setups are smoother and fasterCreators feel technically confident, supported and operating independently over timeProduct improvements are influenced by your insightsTechnical reliability drives long-term retentionDocumentation is structured and proactiveThis is Customer Success - with technical depth That's leverage. That's scale.Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.And since we're building AI-powered features that accelerate how creators launch and scale - this means you'll be working at the frontier of where the creator economy is heading next.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.Here's what (else) makes working with us, well… kinda awesome Fully remote freedom (work from wherever) Global Gatherings - Meet the team IRL in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Actual Career Coaching, training, and conferences on us Autonomy with impact - your thinking directly shapes how creators build and scale Tech Gear Budget - Because high-performance systems start with yours Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led apps Your Hiring Journey (So you know exactly what to expect)We like clarity. And structure. You probably do too Discovery Call:  Meet your Talent Guide - Real talk about your experience, how you think, and the kinds of technical problems you enjoy solving. Diagnose & Design:  A short, real-world platform scenario where you walk us through how you'd identify root causes, optimize configuration, and future-proof the build. We're not testing perfection. We're looking at how your brain works. Technical Deep Dive:  Meet your future Career Coach. We'll explore your systems thinking, escalation judgment, platform fluency, and how you manage complexity across a technical portfolio. This is where depth shows up. Team Connect:  Meet the CS crew. Swap ideas. Ask questions. Feel the vibe. Systems & Scale Meet:  We align on technical leverage points, how Technical Success Partnership increases feature adoption and strengthens long-term platform reliability.  This is about impact beyond tickets.. About building infrastructure, not just solving incidents. Big Picture Conversation:  Culture, mission, long-term growth - does this feel like your next chapter?Transparent. Thoughtful. Structured. Human. Your "I Was Built For This" Moment Starts… Now.If you've been waiting for a Customer Success role where: You solve complexity with clarity Your instinct is to think in workflows, integrations, and optimization You influence how a fast-scaling AI-powered platform evolves You operate at the intersection of technical depth and real customer impactThen this isn't "just another" CS role. Apply. Show us how you diagnose, prioritize and improve systems. Let's architect scalable creator growth - the smart way. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Technical Customer Success Manager  

    - Vancouver

    Build It Clean. Launch It Right. Scale It Stable. Creators move fast. But when things break, lag, misfire, or fail to integrate?  Momentum stalls.That's where you come in. You don't just love the launch moment.  You love what happens before it. The structure. The configuration. The "let's make sure this passes review the first time."At , we're evolving fast - rolling out AI-powered features that accelerate how creators build and scale their apps.  And, yes you guessed it.  Where speed increases…. Complexity does too.Which means…  This isn't traditional Customer Success either.  This is technical ownership inside a high-growth creator platform.  This role exists to guide customers through build → QA → App Store submission → optimisation → long-term stability.  So launches feel smooth, not stressful.  Not Reactive.  Reliable.  You don't just answer "how-to" questions. You diagnose. You optimize. You future-proof. A Day in Your Launch PipelineYou'll manage a portfolio of ±45 creators who need deeper technical partnership -primarily US-based (so yes, EST/PST is part of your rhythm).On any given day, you're:Troubleshooting complex platform configurationsReviewing integrations and automation logicAdvising on backend setup to support scaleDiagnosing root causes behind feature frictionGuiding creators through technical implementation decisionsPartnering with Product on advanced use casesTranslating technical possibilities into clear actionEscalating technical blockers with structured documentationEnsuring adoption of SDK updates or platform changesYou're not patching issues.  You're engineering smoother outcomes. A Week in Your SystemRun technical launch-readiness reviewsReview crash logs and performance signalsIdentifying recurring friction patterns across portfoliosEscalating true platform issues with clarity and contextValidate new feature releases before wider rolloutMonitor compliance updates from Apple & GoogleDocumenting technical best practicesImproving implementation playbooksSupporting expansion conversations with technical credibilityPartnering cross-functionally with Product & Engineering to strengthen platform reliabilityThis is high-trust.  High-context.  High-impact. The Long-Term ArchitectureOver time, you will:Refine technical onboarding playbooksReduce bug volume and technical churn drivers through smarter process designImprove QA and submission workflowsIncrease feature adoption through clarity by proactively supporting customers through major version upgradesShorten time-to-launch for complex buildsImprove integration success ratesStrengthen scalable documentation systems and internal knowledge loopsElevate the technical maturity of the creator baseYou're not just solving tickets.  You're improving the architecture of success. RequirementsIf This Sounds Like You…Spent at least 2+ years in Technical CSM, Solutions, or SaaS implementation rolesHave stories to tell and results to prove your Success Super Powers in supporting SaaS or app-based platformsYou're confident discussing APIs, integrations, automation logicCrafted the art of managing multiple concurrent launchesYou've supported customers through platform configuration translate complexity into clarityYou are structured, analytical, and calm under ambiguityHigh-touch customer experience is your zoneYou're proud to say, "I have strong written documentation skills"Your mind is trained to see patterns before they become recurring issuesAnd… This? …  Mic Drop We'd dream to meet you You've worked in no-code / low-code ecosystems You're super comfortable with provisioning profiles, certificates, metadata You understand backend logic even if you're not writing production code You say, "No Problem" confidently when required to: Support Apple App Store / Google Play submissions Review logs or crash reports You enjoy diagnosing systems more than reacting emotionally You think in workflows, not just conversations You thrive in fast-moving product startup / scale-up environmentsA Quick Reality Check…. This is not first-line support.  You won't live in reactive ticket queues. You'll handle complexity.  You'll influence product evolution.  You'll build scalable technical systems that reduce friction at scale. If you love clarity, systems thinking, and platform leverage - You're in the right place.So…  Wondering What Success Looks Like? You'll know you're crushing it when Apps launch smoothly with minimal store revisionsTechnical escalations decreases, and feature adoption increases across your portfolioIntegration setups are smoother and fasterCreators feel technically confident, supported and operating independently over timeProduct improvements are influenced by your insightsTechnical reliability drives long-term retentionDocumentation is structured and proactiveThis is Customer Success - with technical depth That's leverage. That's scale.Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.And since we're building AI-powered features that accelerate how creators launch and scale - this means you'll be working at the frontier of where the creator economy is heading next.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.Here's what (else) makes working with us, well… kinda awesome Fully remote freedom (work from wherever) Global Gatherings - Meet the team IRL in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Actual Career Coaching, training, and conferences on us Autonomy with impact - your thinking directly shapes how creators build and scale Tech Gear Budget - Because high-performance systems start with yours Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led apps Your Hiring Journey (So you know exactly what to expect)We like clarity. And structure. You probably do too Discovery Call:  Meet your Talent Guide - Real talk about your experience, how you think, and the kinds of technical problems you enjoy solving. Diagnose & Design:  A short, real-world platform scenario where you walk us through how you'd identify root causes, optimize configuration, and future-proof the build. We're not testing perfection. We're looking at how your brain works. Technical Deep Dive:  Meet your future Career Coach. We'll explore your systems thinking, escalation judgment, platform fluency, and how you manage complexity across a technical portfolio. This is where depth shows up. Team Connect:  Meet the CS crew. Swap ideas. Ask questions. Feel the vibe. Systems & Scale Meet:  We align on technical leverage points, how Technical Success Partnership increases feature adoption and strengthens long-term platform reliability.  This is about impact beyond tickets.. About building infrastructure, not just solving incidents. Big Picture Conversation:  Culture, mission, long-term growth - does this feel like your next chapter?Transparent. Thoughtful. Structured. Human. Your "I Was Built For This" Moment Starts… Now.If you've been waiting for a Customer Success role where: You solve complexity with clarity Your instinct is to think in workflows, integrations, and optimization You influence how a fast-scaling AI-powered platform evolves You operate at the intersection of technical depth and real customer impactThen this isn't "just another" CS role. Apply. Show us how you diagnose, prioritize and improve systems. Let's architect scalable creator growth - the smart way. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Creator Success Manager  

    - Montréal

    Build Creators Who Don't Just Launch - They Last. You know that shift.When a creator stops saying
    "I'm building something…"and starts saying
    "I'm scaling something."That moment?That's your territory.At , we're building at the frontier of the creator economy. We're rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you'll be part of that evolution. This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don't just publish an app… They build a business that lasts.Not just hype.
    Not just downloads.Revenue. Renewal. Reputation.Now, we're doubling down.  Which means…  This isn't traditional Customer Success. We need someone who understands:→ Audience growth→ Offer positioning→ Monetization psychology→ Revenue strategy and conversations→ And what it actually takes to scale a personal brandYou don't wait for churn signals.  You design momentum before they happen.If you've lived inside the creator economy - built something, coached something, launched something - keep reading. This one's for you A Day In Your Creator Orbit:You'll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm).On any given day, you're:Guiding a creator through refining their offer and pricingReviewing funnel strategy before a launchSpotting early churn signals in your portfolioDocumenting progress and revenue milestonesJumping on a momentum call where you challenge thinking (with care and clarity)Ensuring creators are leveraging new product features You're not reacting.  You're steering. You're commercially aware. You treat their growth like it's partly yours. A Week in Your Growth EngineRunning structured business review sessionsExecuting and refining lifecycle playbooksMonitoring NRR, engagement signals, and health scoresIdentifying upsell opportunities naturally through strategySharing creator feedback with Product & MarketingCollaborating cross-functionally on retention OKRsThis is high-touch.  But it's also high-impact, high-ownership.   The Long Game You're BuildingOver time, you will:Refine onboarding, launch & retention playbooksStrengthen scalable high-touch systemsTurn creators into brand advocatesReduce churn through proactive strategyIncrease expansion revenue through smart positioningContribute meaningfully to how Customer Success evolves at PassionYou're not just maintaining accounts.  You're shaping outcomes. RequirementsIf This Sounds Like You… We'd Rave to Meet You You have 2+ years in CSM, onboarding, or revenue-focused client rolesYou've advised customers on business or monetisation strategyYou understand the creator economy (not just conceptually - practically)You're commercially confident (upsell and renewal conversations energise you)You balance empathy with empathetic directness.  You naturally apply high emotional intelligence & structured thinkingYou design success plans, not just follow themYou've worked in high-touch environments where ownership mattersYou're comfortable with CRMs (HubSpot etc.) and portfolio health trackingAnd If This Describes You… It's A "Must-Meet" Moment You've built or scaled your own digital product or personal brandYou've coached creators or entrepreneursYou think in NRR, expansion, and revenue impactYou are pragmatic and have the ability to customize support by use caseYou understand lifecycle triggers & health scoresYou're analytical.  Decisions you make are data-ledYou're technically comfortable discussing integrations, backend logic, or automationsYou thrive in fast-moving startup environmentsA Quick Reality Check (In The Best Way)  This role isn't about reactive ticket queuesYour playground is powerful revenue conversationsYou're confident drawing the line between empathy and clarityYou crave ownershipYou see each creator's success as shared successIf that excites you - you're in the right place.You'll Know You're Winning When… Creators stay, grow, renew - and rave about working with youYour portfolio shows stable, predictable, growing NRRCreators see you as a strategic business partnerPortfolio health scores are improving, not reactiveSuccess plans are clear, documented, and measurableProduct & Marketing decisions are influenced by your insightsCreators launch profitable apps - and stay long-termThat's Impact. Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.Here's what makes working with us, well… kinda awesome Fully remote freedom (work from wherever) Global Gatherings - Meet the team in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Coaching, training, and conferences on us Creative autonomy - your fingerprints are all over growth Tech Gear Budget - Get the setup you need to shine. Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led apps Your Hiring Journey (So you know exactly what to expect) Discovery Call:  Meet your Talent Guide - real talk about your experience, ambitions, and what lights you up. Show Us Your Strategy:  A short, practical scenario where you demonstrate how you'd guide a creator toward growth. Deep Dive:  Meet your future Career Coach. We explore your commercial thinking, portfolio management style, and revenue mindset. Team Connect:  Meet the CS crew. Swap ideas. Ask questions. Feel the vibe. Strategy Sync:  Connect with CS leadership to align on vision, NRR levers, and the future of Creator Success at Passion. Big Picture Conversation:  Culture, mission, long-term growth - does this feel like your next chapter?Transparent. Thoughtful. Human. Your "I Was Built For This" Moment Starts… Now.If you've been waiting for a role where: You help creators turn ideas into revenue You own a portfolio like a business You operate at the intersection of empathy and commercial sharpness You influence how Success evolves inside a fast-scaling AI-powered platform Apply. Show us how you think about scaling creators. Let's build businesses that last. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Creator Success Manager  

    - Toronto

    Build Creators Who Don't Just Launch - They Last. You know that shift.When a creator stops saying
    "I'm building something…"and starts saying
    "I'm scaling something."That moment?That's your territory.At , we're building at the frontier of the creator economy. We're rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you'll be part of that evolution. This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don't just publish an app… They build a business that lasts.Not just hype.
    Not just downloads.Revenue. Renewal. Reputation.Now, we're doubling down.  Which means…  This isn't traditional Customer Success. We need someone who understands:→ Audience growth→ Offer positioning→ Monetization psychology→ Revenue strategy and conversations→ And what it actually takes to scale a personal brandYou don't wait for churn signals.  You design momentum before they happen.If you've lived inside the creator economy - built something, coached something, launched something - keep reading. This one's for you A Day In Your Creator Orbit:You'll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm).On any given day, you're:Guiding a creator through refining their offer and pricingReviewing funnel strategy before a launchSpotting early churn signals in your portfolioDocumenting progress and revenue milestonesJumping on a momentum call where you challenge thinking (with care and clarity)Ensuring creators are leveraging new product features You're not reacting.  You're steering. You're commercially aware. You treat their growth like it's partly yours. A Week in Your Growth EngineRunning structured business review sessionsExecuting and refining lifecycle playbooksMonitoring NRR, engagement signals, and health scoresIdentifying upsell opportunities naturally through strategySharing creator feedback with Product & MarketingCollaborating cross-functionally on retention OKRsThis is high-touch.  But it's also high-impact, high-ownership.   The Long Game You're BuildingOver time, you will:Refine onboarding, launch & retention playbooksStrengthen scalable high-touch systemsTurn creators into brand advocatesReduce churn through proactive strategyIncrease expansion revenue through smart positioningContribute meaningfully to how Customer Success evolves at PassionYou're not just maintaining accounts.  You're shaping outcomes. RequirementsIf This Sounds Like You… We'd Rave to Meet You You have 2+ years in CSM, onboarding, or revenue-focused client rolesYou've advised customers on business or monetisation strategyYou understand the creator economy (not just conceptually - practically)You're commercially confident (upsell and renewal conversations energise you)You balance empathy with empathetic directness.  You naturally apply high emotional intelligence & structured thinkingYou design success plans, not just follow themYou've worked in high-touch environments where ownership mattersYou're comfortable with CRMs (HubSpot etc.) and portfolio health trackingAnd If This Describes You… It's A "Must-Meet" Moment You've built or scaled your own digital product or personal brandYou've coached creators or entrepreneursYou think in NRR, expansion, and revenue impactYou are pragmatic and have the ability to customize support by use caseYou understand lifecycle triggers & health scoresYou're analytical.  Decisions you make are data-ledYou're technically comfortable discussing integrations, backend logic, or automationsYou thrive in fast-moving startup environmentsA Quick Reality Check (In The Best Way)  This role isn't about reactive ticket queuesYour playground is powerful revenue conversationsYou're confident drawing the line between empathy and clarityYou crave ownershipYou see each creator's success as shared successIf that excites you - you're in the right place.You'll Know You're Winning When… Creators stay, grow, renew - and rave about working with youYour portfolio shows stable, predictable, growing NRRCreators see you as a strategic business partnerPortfolio health scores are improving, not reactiveSuccess plans are clear, documented, and measurableProduct & Marketing decisions are influenced by your insightsCreators launch profitable apps - and stay long-termThat's Impact. Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.Here's what makes working with us, well… kinda awesome Fully remote freedom (work from wherever) Global Gatherings - Meet the team in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Coaching, training, and conferences on us Creative autonomy - your fingerprints are all over growth Tech Gear Budget - Get the setup you need to shine. Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led apps Your Hiring Journey (So you know exactly what to expect) Discovery Call:  Meet your Talent Guide - real talk about your experience, ambitions, and what lights you up. Show Us Your Strategy:  A short, practical scenario where you demonstrate how you'd guide a creator toward growth. Deep Dive:  Meet your future Career Coach. We explore your commercial thinking, portfolio management style, and revenue mindset. Team Connect:  Meet the CS crew. Swap ideas. Ask questions. Feel the vibe. Strategy Sync:  Connect with CS leadership to align on vision, NRR levers, and the future of Creator Success at Passion. Big Picture Conversation:  Culture, mission, long-term growth - does this feel like your next chapter?Transparent. Thoughtful. Human. Your "I Was Built For This" Moment Starts… Now.If you've been waiting for a role where: You help creators turn ideas into revenue You own a portfolio like a business You operate at the intersection of empathy and commercial sharpness You influence how Success evolves inside a fast-scaling AI-powered platform Apply. Show us how you think about scaling creators. Let's build businesses that last. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

  • Creator Success Manager  

    - Vancouver

    Build Creators Who Don't Just Launch - They Last. You know that shift.When a creator stops saying
    "I'm building something…"and starts saying
    "I'm scaling something."That moment?That's your territory.At , we're building at the frontier of the creator economy. We're rolling out AI-powered features that radically accelerate how creators build, launch, and scale inside our platform - and you'll be part of that evolution. This role exists to guide creators through onboarding, launch, monetisation, and retention - so they don't just publish an app… They build a business that lasts.Not just hype.
    Not just downloads.Revenue. Renewal. Reputation.Now, we're doubling down.  Which means…  This isn't traditional Customer Success. We need someone who understands:→ Audience growth→ Offer positioning→ Monetization psychology→ Revenue strategy and conversations→ And what it actually takes to scale a personal brandYou don't wait for churn signals.  You design momentum before they happen.If you've lived inside the creator economy - built something, coached something, launched something - keep reading. This one's for you A Day In Your Creator Orbit:You'll manage ±45 premium creators - primarily US-based (so yes, EST/PST is part of your rhythm).On any given day, you're:Guiding a creator through refining their offer and pricingReviewing funnel strategy before a launchSpotting early churn signals in your portfolioDocumenting progress and revenue milestonesJumping on a momentum call where you challenge thinking (with care and clarity)Ensuring creators are leveraging new product features You're not reacting.  You're steering. You're commercially aware. You treat their growth like it's partly yours. A Week in Your Growth EngineRunning structured business review sessionsExecuting and refining lifecycle playbooksMonitoring NRR, engagement signals, and health scoresIdentifying upsell opportunities naturally through strategySharing creator feedback with Product & MarketingCollaborating cross-functionally on retention OKRsThis is high-touch.  But it's also high-impact, high-ownership.   The Long Game You're BuildingOver time, you will:Refine onboarding, launch & retention playbooksStrengthen scalable high-touch systemsTurn creators into brand advocatesReduce churn through proactive strategyIncrease expansion revenue through smart positioningContribute meaningfully to how Customer Success evolves at PassionYou're not just maintaining accounts.  You're shaping outcomes. RequirementsIf This Sounds Like You… We'd Rave to Meet You You have 2+ years in CSM, onboarding, or revenue-focused client rolesYou've advised customers on business or monetisation strategyYou understand the creator economy (not just conceptually - practically)You're commercially confident (upsell and renewal conversations energise you)You balance empathy with empathetic directness.  You naturally apply high emotional intelligence & structured thinkingYou design success plans, not just follow themYou've worked in high-touch environments where ownership mattersYou're comfortable with CRMs (HubSpot etc.) and portfolio health trackingAnd If This Describes You… It's A "Must-Meet" Moment You've built or scaled your own digital product or personal brandYou've coached creators or entrepreneursYou think in NRR, expansion, and revenue impactYou are pragmatic and have the ability to customize support by use caseYou understand lifecycle triggers & health scoresYou're analytical.  Decisions you make are data-ledYou're technically comfortable discussing integrations, backend logic, or automationsYou thrive in fast-moving startup environmentsA Quick Reality Check (In The Best Way)  This role isn't about reactive ticket queuesYour playground is powerful revenue conversationsYou're confident drawing the line between empathy and clarityYou crave ownershipYou see each creator's success as shared successIf that excites you - you're in the right place.You'll Know You're Winning When… Creators stay, grow, renew - and rave about working with youYour portfolio shows stable, predictable, growing NRRCreators see you as a strategic business partnerPortfolio health scores are improving, not reactiveSuccess plans are clear, documented, and measurableProduct & Marketing decisions are influenced by your insightsCreators launch profitable apps - and stay long-termThat's Impact. Benefits The Experience: What We Do & How We WorkAt , we're on a mission to empower creators to build and monetize their own mobile apps - without coding. Our platform lets 15,000+ creators launch their own mobile apps and teach their passion - no code, no hassle, just impact. Over 200,000 users (and counting) are using the apps they've built.You'll be part of a fast-moving, fully-remote crew spread across the globe, passionate about growth and building tools that change lives.Here's what makes working with us, well… kinda awesome Fully remote freedom (work from wherever) Global Gatherings - Meet the team in epic locations (Croatia, Portugal, Greece… we like good views ) Career Growth - Coaching, training, and conferences on us Creative autonomy - your fingerprints are all over growth Tech Gear Budget - Get the setup you need to shine. Time Off That Counts - 24 paid vacation days + 10 "Celebration Leave" days for the holidays you actually celebrate. Paid Parental Leave - Because family first, always. Join a global crew shaping the future of creator-led apps Your Hiring Journey (So you know exactly what to expect) Discovery Call:  Meet your Talent Guide - real talk about your experience, ambitions, and what lights you up. Show Us Your Strategy:  A short, practical scenario where you demonstrate how you'd guide a creator toward growth. Deep Dive:  Meet your future Career Coach. We explore your commercial thinking, portfolio management style, and revenue mindset. Team Connect:  Meet the CS crew. Swap ideas. Ask questions. Feel the vibe. Strategy Sync:  Connect with CS leadership to align on vision, NRR levers, and the future of Creator Success at Passion. Big Picture Conversation:  Culture, mission, long-term growth - does this feel like your next chapter?Transparent. Thoughtful. Human. Your "I Was Built For This" Moment Starts… Now.If you've been waiting for a role where: You help creators turn ideas into revenue You own a portfolio like a business You operate at the intersection of empathy and commercial sharpness You influence how Success evolves inside a fast-scaling AI-powered platform Apply. Show us how you think about scaling creators. Let's build businesses that last. — Privacy Notice:Here's a link to our privacy policy. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. All questions, comments and requests regarding this Privacy Notice should be addressed to

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany