At SmartSimple and Foundant Technologies, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments.
With the recent merger of SmartSimple and Foundant Technologies, we’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively.
Where You’ll Work:As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive.
With headquarters in Bozeman, Montana (Foundant), Toronto, Canada (SmartSimple), and our EMEA office in Dublin, Ireland, you’ll be part of a globally connected team. Whether you’re working remotely or from one of our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world.
What You’ll Do:As the Director of Product Management for CommunitySuite, you will lead the vision, strategy, and execution of a comprehensive SaaS platform that delivers ERP, CRM, and fundraising capabilities to a wide range of personas within social good organizations. This player-coach role is ideal for a strategic, results-driven leader who can balance big-picture thinking with hands-on execution—developing market strategies, guiding cross-functional alignment, and empowering a team to drive measurable impact.Define and drive the product vision and strategic roadmap for CommunitySuite, aligning with company objectives, evolving client needs, and market dynamics. Communicate this roadmap clearly to internal and external stakeholders.Lead market exploration and product-market fit initiatives by researching industry trends, customer needs, and adjacent verticals. Identify and validate new markets to pursue and develop go-to-market strategies in collaboration with marketing and sales.Oversee a platform with multiple core functionalities serving diverse personas (finance, fundraising, operations, etc.), ensuring cross-functional alignment across workflows and user needs.Act as a cross-functional leader, collaborating with Engineering, Design, Sales, Marketing, Client Success, Security, Compliance, and Finance to deliver outcomes and ensure product initiatives are aligned, compliant, and secure.Gather and synthesize customer and market feedback through direct engagement, industry research, and competitor analysis to inform product enhancements and strategic direction.Develop clear and actionable feature requirements with Product Owners and Designers, ensuring teams are aligned and delivering with quality and focus.Define and track KPIs and OKRs to evaluate product performance, adoption, and user satisfaction. Make data-driven decisions and manage trade-offs based on business value, technical complexity, and client impact.Collaborate with Finance and Sales to define pricing strategies that reflect product value, maximize market penetration, and support sustainable growth.Lead and develop a team of product professionals through coaching, one-on-ones, and performance management, fostering a culture of accountability, impact, and growth.Manage your team’s budget, resources, and contribute directly to the product team’s annual budgeting process to support strategic objectives.Serve as a product evangelist, representing CommunitySuite at industry events, client meetings, and internal forums as a thought leader and market expert.
What You’ll Need:5+ years of senior/director product management experience, with 3+ years in a strategic leadership role within a SaaS company.Proven experience managing multi-functional platforms with complex user needs across organizations.Demonstrated success identifying and entering new markets, including defining strategy, positioning, and execution plans.Strong technical acumen and the ability to work closely with engineering on feasibility, architecture, and delivery.Strong understanding of Accounting, CRM, and fundraising systems.Expertise in Agile methodologies and product operations, including roadmap planning, backlog management, and cross-functional alignment.Bachelor’s degree in Business, Computer Science, or related field—or equivalent practical experience.
Competencies:Adaptive Achievement: Achieves results with self-determination, reaching high-quality and timely outcomes while adapting flexibly to changesProductive Collaboration: Engages effectively across teams on shared projects and work and supports efficient processes.Service Orientation: Delivers proactive, empathetic service by fully understanding and addressing internal and external clients’ needs.Business Insight: Develops and applies an understanding of Foundant’s business and operations to advance strategic goals and business results.Active Learning: Takes action to grow capabilities and expertise, applying insights to drive performance.
Why You’ll Love Working at SmartSimple & Foundant:At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.We offer competitive salary and benefits, including tuition, fitness, and gaming reimbursements, and bespoke mindfulness and wellness initiatives.With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success.We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams at both SmartSimple and Foundant, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goalsYou’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!
SmartSimple and Foundant are equal opportunity employers, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.
In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and other applicable legislation, SmartSimple and Foundant are also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.
